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APN Configuration for Holafly eSIMs

This is how you get the correct configuration of the Access Point Name (APN) on your phone. The APN is a crucial setting on your mobile device. It determines how your phone connects to the internet and other data services via your mobile network. Think of the APN as a bridge between your mobile network and the internet.

How to check the APN of my eSIM

For iPhone (iOS) Devices

Go to Settings > Cellular > Your Holafly eSIM > Cellular Data Network > You will see the APN.

For Android Devices

Go to SettingsConnectionsMobile Network > Access Point Names or APN. You may need to press the Menu button (often shown as three dots or lines) to find this option.

APN settings ensure that your device connects correctly to the internet and other data services through your mobile network. Let’s dive into what you must know to keep your connection running smoothly with your Holafly eSIM. All Holafly eSIMs come with an automatic APN that is installed on your phone when you add your eSIM. However, there might be occasions where you need to manually enter or adjust the APN settings. You can use our APN, which is “Holafly.'"


Troubleshooting Tips

Sometimes simply resetting the network settings on your device can help reconfigure Holafly APN settings. Here’s how to do it.

How to Reset Network Settings on Your iPhone

Go to Settings > General > Scroll downTransfer or Reset iPhone > Reset Reset Network Settings and confirm your selection with the Reset Network Settings option.

How to Reset Network Settings on Your Android device

Go to SettingsConnection > General ManagementResetReset mobile Network Settings > Reset Settings.

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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