eSIM for New Zealand

Your plan becomes active as soon as you connect the eSIM to a local network in your destination country. For example, if you buy a 1-day plan and activate it at 10 AM, it remains active for a full 24 hours, ending at 10 AM the following day.

Your New Zealand eSIM is a mobile data only plan. It does not come with a local phone number for calls or SMS’s like traditional SIM cards do. You can still use apps like WhatsApp.

You can check if your phone is eSIM compatible here. If you have one of the latest smartphones, you shouldn’t have any issues.

Once you pay for your eSIM, you will receive an email confirmation with a guide to install it immediately using a QR code or manual code. Remember that once the eSIM is paid for, it cannot be returned.

Keeping your WhatsApp number requires no actions from you. You’ll automatically keep your number, contacts and conversations.

The Holafly eSIM offers maximum speed coverage (4G/LTE/5G). But keeping in mind, when using a New Zealand travel eSIM, coverage is limited by the local network and speeds may be slower in areas of lower connectivity.

Yes. To ensure that your virtual SIM gets the best service, you must have data-roaming turned on in your phone’s settings. This will not incur any additional roaming fees, as long as you follow the provided guide when setting up your Holafly eSIM New Zealand.

If you have lost your code, reach out to our 24/7 customer support team at help@holafly.com or through our online chat function. We will resend the code to your email.

If you use up all your data or the days of validity expire for your New Zealand eSIM data plan, the eSIM will stop working, including your internet connection. To regain service, you can always purchase more data or renew your eSIM for New Zealand to ensure you have a connection and keep your travels hassle free.

Holafly offers different data plans to suit all travel needs, so pick the plan that suits your New Zealand adventures best! You can choose plans from 1 to 90 days.

Holafly eSIM plans include unlimited data for the valid days, but a Fair Use Policy may apply. If you exceed 90GB in a month, the operator may temporarily reduce speeds to 256-1024KB to prevent network congestion. This limit is lifted within 24 hours. If you think the local carrier has limited your speed, please get in touch with us by chat. We will check if this is indeed the case and see how we can assist you to restore your rate to the maximum speed permitted by the network.

Holafly offers the best eSIM for New Zealand, with unlimited data, instant delivery, and easy activation. Whether you’re traveling for work or vacation, our eSIM ensures fast and reliable connectivity in New Zealand without roaming fees.

An eSIM (embedded SIM) is a SIM card that is entirely digital and is installed directly onto your smartphone. It’s functionally the same as the removable physical SIM card you are used to. Prepaid travel eSIM’s are particularly useful due to their flexibility and hassle-free ease of use.

Yes, you can do so in the customer panel on the Holafly Center. You will find the different plans available there. As soon as you’ve decided and paid, it will be activated on the eSIM you have installed.

Certainly! With the New Zealand eSIM, you have the ability to share up to 500MB of data per day across devices by creating a hotspot using your smartphone. Check your device instructions for guidance in setting up a mobile hotspot.

After your eSIM purchase, we will send a QR code and manual instructions to your email. Either print the QR code or open it on your computer. On your phone, go to Settings > Mobile Data > Add Data Plan and scan the QR code. Your phone will allow you to assign a specific name to this data plan. You will now be able to switch between your Holafly data plan and the original plan from your provider. The Holafly data plan will only be operational once you arrive at your destination. Once you land, turn on data roaming on your cell phone settings and activate the Holafly data plan. Check your phone’s user manual for more details on adding a data plan. All eSIM products come with comprehensive set-up instructions.

We advise that you set up your eSIM before you leave home. Then once you reach your destination, just activate the data plan, and turn on data roaming. We also advise printing the QR code and taking it with you just in case. You will need an internet connection to activate the eSIM. Set up is designed to be quick and easy so you can enjoy your data plan right away.

You can manage your eSIMs and see all your purchased data plans by logging into your Holafly Center through the Holafly website allowing you to stay connected at all times.

If you need to change phones during your trip, you can transfer your eSIM. However, note that you can only transfer the eSIM once— from the original phone to a new one. Once you’ve installed it on a second device, you won’t be able to reinstall it on the original device again.

Yes! But you don’t need to. As soon as your plan ends your eSIM will no longer work.

If your phone is dual SIM compatible or is an Apple device, you can use both your home physical SIM card (or local SIM) and an eSIM at the same time. This saves you the time and effort of having to swap SIM cards and allows to keep access to your phone number from home.

If you need to make calls when travelling in New Zealand, you can always use a local SIM for calls and Holafly eSIM for data. Make sure to configure your mobile data usage correctly to avoid extra charges and to ensure that you are using the eSIM for data.

At Holafly we are aware that our users may have unforeseen events after making the purchase. Therefore, you can request a refund in the following circumstances:

– You bought the eSIM without checking the compatibility with your mobile phone.
– You cancelled your trip or you no longer need the eSIM service.
– Our eSIMs generally work fine, but if you experience connection issues, we can provide you with a full or partial refund.

Once the refund is approved, you will receive the money on to the same account with which you made the payment. This process can take between 5 and 10 business days.

For more details, terms and conditions, we invite you to read our Refund Policy.

The eSIM will automatically connect to the local mobile networks that Holafly has partnered with. You can check them in the Technical Specs tab.

Your eSIM data activates instantly once you enable roaming in the Holafly eSIM, initiating the data plan at that moment.

No, identity verification is not needed to use the Holafly New Zealand eSIM. This makes the process easy and fast, without any additional painful steps to stop you ordering your prepaid travel eSIM today.