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If there have been changes in your plans and you no longer need your Holafly eSIM, we will provide you with a full refund.
If you purchased the eSIM and it turned out to be incompatible with your device, we will provide you with a full refund.
If your eSIM doesn't work due to an issue with Holafly or the network infrastructure of the destination country has problems and is unstable, we can offer you a full or partial refund.