How to Install and Activate an eSIM on a Motorola?

Motorola eSIM can be installed from your network settings by scanning a QR code or entering the details manually, and activated by turning on the eSIM line and enabling data roaming once you arrive at your destination (for travel eSIMs).eSIM support on Motorola devices may vary depending on the model, region, and carrier. It is typically available on newer Razr and Edge models, as well as some recent Moto G devices. You can check the full list of Motorola-compatible devices to confirm if your specific model is supported.

Below, you’ll find step-by-step instructions to install your eSIM, activate your data, and solve common setup questions.

What You Need to Know Before Setting Up an eSIM on Your Motorola?

Verify that your Motorola device is compatible with eSIM technology and unlocked.
Ensure you're connected to a stable and secure Wi-Fi network. Avoid public networks for security reasons.
If one installation method doesn't work, try the other. If the QR code fails, try manual installation instead.

Before you install your Motorola eSIM

Make sure you have your QR code or manual activation details ready, depending on the method provided by your carrier.
Your device must be compatible and unlocked.
You can also dial *#06# to confirm it is compatible. If an EID number appears, your phone supports eSIM.
Make sure you are connected to a stable WiFi network before starting the installation.
eSIM installation is a one-time process, so avoid deleting your eSIM profile, as reinstallation may not be possible depending on your provider.

How to Install an eSIM on a Motorola

You can install your Motorola eSIM using a QR code or manual activation codes. Choose the method that matches the information provided by your eSIM provider.

To install an eSIM on Motorola with a QR code:

Go to Settings → Select Network & Internet → Choose Mobile Network → Download new SIM → Tap the option "Set up an eSIM" → Scan the QR code → Select Settings.

To install an eSIM on Motorola using manual codes:

Go to Settings → Select Network & Internet → Tap on Mobile Network → Download new SIM → Scroll to the bottom of the screen and tap the option "Set up an eSIM"

Tap on "Try these troubleshooting steps" → Select Enter activation code → Copy and paste the full activation code for Android (including LPA and the colon ':') that was sent to your email. This is not a link, but a code that must be entered in the designated space → Select Next → Tap on Set up → Finally, tap Settings.

How to activate an eSIM on Motorola

Once your eSIM is installed, activation is done from your phone settings. For travel eSIMs, your plan starts when your device connects to a supported network at your destination, while local eSIMs activate as soon as the line is turned on.

This is how to activate a travel eSIM on a Motorola device. To avoid extra charges, make sure your primary SIM is turned off or not selected for data. Once you’re at your destination, follow these steps:

Go to Settings → Select Network & Internet → Tap on Mobile Network → Disable the other SIMs to avoid charges from your carrier (Your personal SIMs/eSIMs) → Select your Travel eSIM → Turn on the Use this SIM switch for the Travel eSIM and enable Roaming.

How to Activate an eSIM on Your Motorola?

Troubleshooting Tips:

If your Motorola eSIM is not connecting to the network after enabling data roaming at your destination, try selecting the network manually.

Go to Settings → Select Network & Internet → Tap on Mobile Network → Choose your Travel eSIM → Scroll down → Turn Off Automatically select network → Wait for the operators to load, select each operator that appears on your screen, and choose the one with the best signal and connection → Try browsing again.