What are cookies?

The HOLAFLY S.L. eSIM website (from now on the Website) uses Cookies. Cookies are files sent to a browser by a web server to record the User’s activities on a given website. The first purpose of the Cookies is to facilitate the user a faster access to the selected services. In addition, Cookies personalize the services offered by the Web, providing and offering each user information that is of interest or that may be of interest to them, in view of the use they make of the Services.

The Web uses Cookies to personalize and facilitate to the maximum the navigation of the user. Cookies are only associated with an anonymous user and his/her computer and do not provide references that allow the user’s personal data to be deduced. The user can configure his browser to notify and reject the installation of Cookies sent by the Web, without this affecting the user’s ability to access the contents of the site. However, we would like to point out that, in any case, the quality of the operation of the website may be reduced.

Registered users, those who register or who have logged in, will be able to benefit from more personalised and profile-oriented services, thanks to the combination of the data stored in the cookies with the personal data used at the time of registration. These users expressly authorize the use of this information for the indicated purpose, without prejudice to their right to refuse or disable the use of cookies.

Likewise, the Web will be able to know all the services requested by the users, so that they will be able to facilitate or to offer information adapted to the tastes and preferences of each user.

What types of cookies exist?

Cookies, depending on their Permanence, can be divided into:

  • “Session Cookies”: The first ones expire when the user closes the browser.
  • “Persistent Cookies”. The latter expire depending on when the objective for which they serve is fulfilled (for example, for the user to remain identified in the Services) or when they are manually deleted.

Additionally, depending on their purpose, Cookies can be classified as follows:

  • Performance Cookies: This type of Cookie remembers your preferences for tools within the Services, so you do not have to reconfigure the Service each time you visit. By way of example, this type of cookie is included:

Video or sound player volume settings.
Video transmission speeds that are compatible with your browser.

  • Geo-location cookies: These Cookies are used to find out which country you are in when you request a service. This Cookie is completely anonymous, and is only used to help target content to your location.
  • Logging Cookies: Logging Cookies are generated once a user has registered or subsequently logged in, and are used to identify you to services for the following purposes:

To keep the user identified so that, if he closes a service, the browser or the computer and at another time or another day he enters the service again, he will continue to be identified, thus facilitating his navigation without having to identify himself again. This functionality can be removed if the user presses the “close session” functionality, so that this Cookie is deleted and the next time the user enters the service he will have to log in to be identified.
Check if the user is authorized to access certain services, for example, to participate in a contest

  • Analytical Cookies: Every time a User visits a service, a tool from an external provider generates an Analytical Cookie on the User’s computer. This Cookie, which is only generated during the visit, will be used in future visits to the Web Services to identify the visitor anonymously. The main objectives pursued are:

To allow the anonymous identification of the browsing users through the “Cookie” (it identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend in time.
Identify anonymously the most visited content and therefore more attractive to users.
To know if the user who is accessing is new or repeats a visit.

Important: Unless the user decides to register for a service on the Web, the “Cookie” will never be associated with any personal data that can identify you. These Cookies will only be used for statistical purposes to help optimize the User’s experience on the site.

  • Behavioral Advertising Cookies: This type of “Cookies” allows to extend the information of the advertisements shown to each anonymous user in the Web Services. Among others, it stores the duration or frequency of display of advertising positions, interaction with them, or navigation patterns and / or user compartments as they help to form a profile of advertising interest. In this way, they make it possible to offer advertising related to the user’s interests.
  • Third-party advertising cookies: In addition to the advertising managed by the Web in its Services, the Web offers its advertisers the option of serving ads through third parties (“AdServers”). In this way, these third parties can store Cookies sent from the Services of the Web coming from the browsers of the Users, as well as access to the data that in them are stored.

What cookies do we use?
The cookies we use on our website are:

  • Own: They are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor himself and from which the service requested by the user is provided. The most common are:
  • Session cookies.
  • Third-party: Cookies are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies. The most common are:
  • Google Analytics: https://support.google.com/analytics/answer/6004245?hl=es

How to disable Cookies?

It is usually possible to stop accepting Cookies from the browser, or to stop accepting Cookies from a particular Service.

All modern browsers allow you to change the Cookie settings. These settings are usually located in the “options” or “preferences” menu of your browser. You can also configure your browser or email manager and install free plug-ins to prevent Web Bugs from being downloaded when you open an email.

The website offers guidance to the user on the steps to access the configuration menu of cookies and, where appropriate, private browsing in each of the main browsers:

  • Internet Explorer: Tools – > Internet Options – > Privacy – > Configuration.
    For more information, you can consult Microsoft support or the browser Help.
  • Firefox: Tools – > Options – > Privacy – > History – > Custom settings.
  • Chrome: Settings – > Show advanced options – > Privacy – > Content settings.
  • Safari: Preferences – > Security.
    For more information, see Apple Support or Browser Help.

Can the Cookie Policy be changed?

The website may modify this Cookie Policy in accordance with legislative and regulatory requirements, or in order to adapt this policy to the instructions given by the Spanish Data Protection Agency, and users are therefore advised to visit it periodically.

When significant changes are made to this Cookie Policy, users will be notified either via the website or via email to registered users.