eSIM with Unlimited Data in Europe

Your plan starts the moment you activate your eSIM by scanning the QR code on your smartphone.

Unfortunately, Holafly’s eSIM for France does not include text messaging.

You can check if your smartphone is eSIM compatible here.

As soon as you purchase, we will send your Holafly eSIM and calling number to your email. Say goodbye to waiting for a physical SIM card in the mail.

Once you receive it in the mail, you will have two installation options; scanning the QR code or copying and pasting the manual installation codes into your device. Once you land at your destination, make sure to select your Holafly eSIM as your preferred option for making calls and activate the “Data Roaming” option of your Holafly eSIM.

You don’t need to do anything to keep your WhatsApp number. You’ll automatically keep your number, contacts and conversations.

The Holafly eSIM offers maximum speed coverage (4GLTE5G). But bear in mind that in some areas of limited coverage there may be a lower speed connection.

Yes, to get the best coverage with your Holafly eSIM, you must activate data roaming in your device settings. Don’t worry; this will not generate additional charges from your operator if you have successfully configured your Holafly eSIM.

Also, make sure that your Holafly line is selected as your default voice line so that you can make calls without any problems. You can set this up in your phone’s voice or call settings.

If you cannot find the code, please contact our 24/7 customer support team at [email protected] or our online chat function. We will resend the code to your email.

If you use up all the minutes before your eSIM expires, you can continue using the remaining data until its expiration date. However, please note that once the days of your eSIM plan have expired, the remaining (unused) data and minutes will be lost, and the eSIM will stop working.

To avoid interruptions in your service, we recommend that you keep track of your eSIM usage or extend its validity (top-up) before your current eSIM expires.

You can choose 5 days unlimited data, 7 days unlimited data, 10 days unlimited data, 15 days unlimited data, 20 days unlimited data, 30 days unlimited data, 60 days unlimited data and 90 days unlimited data. You can contact us at any time if you’re not sure which plan is best for you.

In a rare scenario, yes. Operators enforce an international measure called Fair Usage Policy to ensure fair internet usage and allow all users to enjoy optimal connection. This measure might be applied for a period of no more than one (1) day. It’s beyond Holafly’s control, but don’t worry! If this measure affects you, the restriction will be lifted the next day, and you’ll have your original plan speed back.

You will be able to receive calls from anywhere in the world, but only call to countries with coverage. Please make sure to check the technical specs.

You can receive calls from any country. However, it’s important to note that when communicating with individuals outside the area of your assigned number (+43 Austria), it may be considered an international call, and charges may apply based on that person’s service provider.

Yes, you can do so by logging into your customer panel on the Holafly website. You will find the data plans you can purchase there. Once you’ve made your purchase, it will be activated immediately on the eSIM you have linked.

No, the eSIM for Europe does not allow you to share data.

Once you make your purchase, we will send you an email with precise instructions to install your eSIM in two ways; by scanning the QR code or by copying and pasting the manual installation codes.

To install with the first option, it is essential that the QR code is printed or on another device. Otherwise, you can follow the manual installation instructions for your Holafly eSIM.

If your device is iOS, you must enter Settings → Cellular → Add eSIM on your device and scan the QR code or paste the manual installation codes sent to your email. You must then follow the on-screen instructions to select your new eSIM for mobile data and calls.

If your device is Android, follow the instructions we will email you to install your Holafly eSIM.

Remember that your Holafly data plan should only be activated when you arrive at your destination. Once there, make sure to select your Holafly eSIM as your preferred option to make calls, then activate data roaming and also the Holafly calling plan.

At Holafly, we want to make setting up your eSIM as easy as possible. For this reason, all our eSIM products come with complete instructions for easy setup.

If you have any questions or need help, don’t hesitate to contact our customer support team. We will be there for you 24/7.

Set up your eSIM before your departure. Once you reach your destination, just activate the data plan and turn on data roaming. We recommend you print the QR code and take it with you on your vacation just in case. Remember that you need internet access to activate the eSIM. Set up is quick and you will be able to enjoy your data plan right away.

To check your remaining data balance, simply log in to our web app using the access details that we sent you via email when you made your purchase. You can also check your data balance in your device’s data settings.

To check your remaining minutes balance for making or receiving calls, please contact our support team. We’re always happy to assist you with any questions or concerns you may have.

Your eSIM can only be activated on one device. If you delete the eSIM from your device, you will not be able to reuse it. You cannot scan the QR code on two devices.

You don’t need to delete the eSIM. But if you want to, please see how to delete eSIM on iOS and Android.

Sure! You can keep your physical SIM card with your Holafly eSIM simultaneously on your device. Just make sure you choose your eSIM as your default voice line and preferred option for mobile data in your device settings.

Please note that if you leave your physical SIM card activated, you might get extra roaming fees from your network provider.

The eSIM is a digital product. Holafly cannot check if you have used the data plan associated with the eSIM card. Therefore, once your eSIM is delivered, we cannot offer a refund. Please see our eSIM Refund Policy for more information.

The eSIM in Europe makes use of the best eSIM providers in the continent.

The Europe eSIM allows you to use mobile data and make calls. It includes an Austrian (+43) phone number to make calls for up to 60 mins and receive calls for up to 60 mins. Also, you can still make calls and send messages using apps like WhatsApp with your data.

As you will be assigned an Austrian number (+43) in the case of making or receiving calls locally within Austria, it is not necessary to dial the prefix. However, if you are calling from another of the countries allowed to make calls, you will need to dial the country code of the European country you are calling. You will be able to make calls only to countries with coverage. Please check our technical specs.

With your Holafly Europe eSIM, you have 60 minutes to make calls and 60 minutes to receive them. Remember that these are independent; in other words, you have a total of 120 minutes to enjoy during your trip.

If you need more minutes, you can purchase them through our website or by contacting our Customer Service team.