International travel eSIM for Europe

Your plan starts the moment you activate your eSIM by scanning the QR code on your smartphone.

At the moment, you cannot renew the data on your Europe eSIM. However, you can purchase another eSIM if you need more data.

The Europe eSIM only allows you to use mobile data. It does not include a local phone number for mobile calls or messages. You can still make calls using apps like WhatsApp.

No, the eSIM for Europe does not allow you to share data.

You can check if your smartphone is eSIM compatible here.

After your purchase, we will send a QR code to your email. Either print the QR code or open it on your computer. On yor cell phone, go to Settings > Mobile Data > Add Data Plan and scan the QR code. Your phone will allow you to assign a specific name to this data plan. You will now be able to switch between your Holafly data plan and the original plan from your provider. The Holafly data plan will only be operational once you arrive at your destination. Once you land, turn on data roaming on your cell phone settings and activate the Holafly data plan. Consult your phone’s user manual for more details on adding a data plan. All eSIM products come with comprehensive set-up instructions.

Once you purchase an eSIM, you will receive it immediately to your email address. You then just need to scan the QR code to activate the SIM. Note that no refunds can be made once you purchase your eSIM. See our refund policy for more information.

Set up your eSIM before your departure. Once you reach your destination, just activate the data plan and turn on data roaming. We recommend you print the QR code and take it with you on your vacation just in case. Remember that you need internet access to activate the eSIM. Set up is quick and you will be able to enjoy your data plan right away.

You don’t need to do anything to keep your WhatsApp number. You’ll automatically keep your number, contacts and conversations.

You can check how much data you have by going to your device’s data settings. Our support team cannot tell you how much data you have remaining.

The Holafly eSIM offers maximum speed coverage (3G4GLTE). But bear in mind that in some areas of limited coverage there may be a lower speed connection.

Your eSIM can only be activated on one device. If you delete the eSIM from your device, you will not be able to reuse it. You cannot scan the QR code on two devices.

Yes. To ensure that your eSIM gets the best coverage, you must turn on data roaming on your mobile settings. This will not incur any additional charges, as long as you have already set up the Holafly eSIM.

You don’t need to delete the eSIM. But if you want to, please see how to delete eSIM on iOS and Android.

If you cannot find the code, please contact our 24/7 customer support team at help@holafly.com or our online chat function. We will resend the code to your email.

If you are using an Apple device, you can use your SIM card and your eSim at the same time. Choose the Sim card for phone calls and SMS, and Holafly eSIM for data from your device. Please remember that if you leave your Sim card activated, your network provider may apply data roaming charges to receive or make phone calls as well as SMS.

If you use all your data or run out of days, your eSIM card will no longer work and you will lose internet connection.

The eSIM is a digital product. Holafly cannot check if you have used the data plan associated with the eSIM card. Therefore, once your eSIM is delivered, we cannot offer a refund. Please see our eSIM Refund Policy for more information.

You can choose 5 days unlimited data, 7 days unlimited data, 10 days unlimited data, 15 days unlimited data, 20 days unlimited data, 30 days unlimited data. You can contact us at any time if you’re not sure which plan is best for you.

The Europe eSIM uses Orange,Vodafone, Movistar, Tim, SFR,, one of the best eSIM providers in each country.

This eSIM includes unlimited data for the contracted time. However, please note that the operator may reserve the right to apply a Fair Usage Policy, as it applies to all other network users. In particular, if the operator estimates the usage of more than 90GB of data in a month, it may temporarily reduce the speed to between 256-1024KB to avoid affecting other users. This limitation is intended to prevent network saturation and will be removed within 24 hours. If you think the local operator has limited your speed, please get in touch with us by chat, and we will check if there is any incidence and how to restore your rate to the maximum speed allowed by the network.