How to Subscribe and Manage Your Holafly Monthly Plan?

Subscribing to and managing your Holafly monthly plan is simple and gives you full control. If you travel year-round, you can also choose an annual plan for even greater flexibility. Whether you’re getting your first subscription, activating your eSIM, or updating your payment method, everything can be done in just a few steps. Before you start, make sure you understand when your billing cycle begins, how renewals are charged, and what your device needs for activation. Knowing these basics will help you enjoy a smooth experience and stay connected wherever you travel.

Before You Subscribe: Important Things to Know

Before getting your Holafly Plan, here are a few things to keep in mind to make sure everything works as expected:

• Your plan starts counting from the purchase date, not the activation date; it works just like any other subscription.
• Each billing cycle renews automatically every 30 days (monthly) or annually, depending on your plan type.
• To avoid losing days, it’s best to buy your plan no more than 1–3 days before your trip.
• Make sure your device supports eSIM technology, is carrier-unlocked, and has a stable internet connection for installation.
• A valid payment method (card or PayPal) is required for automatic renewals.
• For full details about renewals, cancellations, refunds, and upgrades, visit our Holafly Plan Terms and Policies guide.

How to Purchase a Holafly Plan?

• Visit the Holafly Plans page → Tap on Get connected now → Choose whether you want a Monthly Plan or Yearly Plan → Then select your preferred data option (Light — 25 GB, Unlimited Data, or All In Plan for trains and airplanes)→ Then tap Plan Details to review each plan’s features → Once you’ve selected the one that suits you best, tap Buy it now → Enter your contact email and billing information → Tap Pay now to complete your order → Your subscription starts immediately after payment, and you’ll receive a confirmation email with your eSIM details.

How to Install and Activate Your eSIM?

Once you’ve subscribed, you’ll receive an email with your eSIM QR code or manual activation details, along with clear installation instructions. The setup process is completely digital and works the same way as any international eSIM, whether it’s a prepaid plan, a monthly, or an annual subscription. It only takes a few minutes to complete.

Make sure to install your eSIM while connected to a stable Wi-Fi network, but activate it only after arriving at your destination to make the most of your plan.

For detailed guidance, visit our eSIM installation and activation guide for iOS devices (iPhone, iPad) and Android phones such as Samsung, Pixel, Huawei, Xiaomi, Honor, Vivo, Motorola, Nokia, Sony, Oneplus, and Oppo.

How to Log In to Manage Your Holafly Plan?

Once your eSIM is installed and active, you can manage everything from your Holafly Plans dashboard on our website. It’s your personal control center—simple, intuitive, and always available. There, you can check your data usage in real time, upgrade or switch to another plan whenever you need, see your next billing date, and cancel your subscription if you no longer want to continue. If you’re on a limited data plan, you’ll also get alerts when you’re close to using it up. Don’t worry about unexpected renewals; we’ll email you a reminder before your plan renews so you can make any changes in time.

To access and monitor your Holafly Plans account:

• Visit Holafly Plans → Tap on the Menu icon (three lines) → Select Login → Enter your purchase email to Get one-time login link (you’ll receive at your email a one-time access link, no password required) 

• Go to your Email → Open the email with the link → Tap the Manage Subscription button → You’ll be redirected to your subscription dashboard → Locate your current plan in the list → View its status and next renewal date, which matches the day of your original purchase and renews every 31 days.

Troubleshooting Tips

If your plan doesn’t activate or renew properly, try this first:

• Confirm your phone supports eSIM and is unlocked.
• Make sure Mobile Data and Data Roaming are enabled.
• Restart your phone after installation.
• If your payment method failed, update it if needed.
• If the QR code doesn't work on your iOS or Android device, rescan the QR code or reinstall it manually.
• If you still need help, contact Holafly Support, available 24/7 by chat, email, or WhatsApp.

To change your payment method

• Log in to your Holafly Plans account (see the Login & Access Guide above for detailed steps and images) → Once you’re in your account, scroll to find your current plan in the list → Tap on Payment information → Select Change payment information → An email will be sent to the address associated with your subscription → Open that email and tap the red Update payment information button to be redirected to your stored payment methods → Then, for extra security, you'll need to enter your email and tap Continue to receive a code that unlocks your subscription wallet.

• Go again to your inbox → Open the email with the code → Copy and paste the code you received on the Enter code space → Tap Submit → Once the verification process is completed, and you have access to the panel, the system will automatically open the payment details → Tap the X in the top-right corner to close the preview → Scroll down until you see the cards you’ve stored → Choose the card linked to the subscription plan you want to update (you can identify it by the plan name and renewal date) → Tap Edit → Add your new card or PayPal account information→ Save your changes before your renewal date.