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Klook eSIM review: Pricing, plans, and features
Get the full picture with our Klook eSIM review — including plans, pricing, coverage, support, and all the pros and cons you need to know before you buy.
Looking for an easy way to stay connected abroad without the hassle of dealing with physical SIM cards? Klook’s eSIM is one option travelers often consider.
In this Klook eSIM review, we’ll examine what this provider offers — including its plans, coverage, and customer support — to help you decide if it’s a suitable choice. We’ll also compare it with Holafly, known for unlimited data in 200+ destinations and flexible 1–90 day plans.
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What is Klook eSIM?
Most people know Klook as a travel app that helps you book tours, find attractions, arrange transportation, and sort out accommodation — all in one place. It acts like a travel assistant in your pocket, making trip planning simpler and more organized.
Recently, though, Klook expanded its services with its eSIM. The Klook eSIM is a digital, data-only SIM card that helps travelers stay connected while on the go. It’s compatible with over 100 devices, including most smartphones.
Klook eSIM review: The details
In this section, we’ll cover the main features of Klook’s eSIM, including their plans, coverage, support, and policies — helping you decide if it’s the right option for your travels.
Data Plans and pricing
One of the main advantages of Klook’s eSIM is the wide range of plans available, catering to different travel needs. For most eSIM plans, you can choose between two options:
- Data in total: With this option, you buy a fixed amount of data that’s available for the entire validity period. You won’t experience any speed reductions until you’ve used up all your data, and once it’s gone, your internet connection stops.
- Data per day: This option gives you a set amount of data each day. Once you hit your daily limit, your speed will slow down to 384kbps, but it will reset the next day, giving you a fresh daily allowance.
Both options support hotspot sharing, allowing you to use your device as a mobile hotspot to connect other gadgets — perfect if you’re travelling with friends or need to work on the go.
You also have the flexibility to pick the package based on your trip duration and data requirements, with options ranging from 1 day up to 30 days. The data packages usually vary from 500 MB up to 30 GB, with specific options such as 1 GB, 3 GB, 5 GB, 10 GB, 15 GB, 20 GB, and 30 GB, depending on what best fits your usage.
Some plans also include unlimited data, but the speed is usually capped once you’ve used a certain amount of data.
Prices start as low as one dollar for some local plans, and the total cost depends on your choices of package type, data amount, and validity.
Disclaimer: The data in this comparison is accurate as of June 10, 2025, and is subject to change.
Single-country eSIM plans
Klook covers many destinations, offering low-cost options for popular travel spots like Singapore, Malaysia, Thailand, and Indonesia. Let’s take a look at some of the available plans and what they offer:
| Plan | Data limit | Duration | Price |
|---|---|---|---|
| eSIM Japan | 500 MB–unlimited | 1–30 days | From $1.15 to $88.45 (unlimited data) |
| 5G eSIM Indonesia (Bali) | 500 MB–unlimited | 1–30 days | From $1.25 to $43.20 |
| 5G Hong Kong eSIM | 500 MB–unlimited | 1–30 days | From $1.19 to $41.89 |
| 5G eSIM USA | 500 MB–unlimited | 500 MB–unlimited | From $1.19 to $88.99 |
| 5G Italy eSIM | 500 MB–unlimited | 500 MB–unlimited | From $1.15 to $59.95 |
| United Arab Emirates (UAE) | 500 MB–20 GB | 1–30 days | From $2.20 to $73.25 |
Regional plans
For those moving through multiple countries, Klook provides regional plans that cover large areas like Europe or Asia, making cross-border travel easier. Here’s an overview of some of the available options:
| Plan | Data | Duration | Price |
|---|---|---|---|
| 5G eSIM Europe | 500 MB–20 GB | 1–30 days | From $1.15 to $47.35 |
| Europe eSIM with Fixed and Unlimited Data Plans | 500 MB–30 GB (+ daily unlimited options) | 5–30 days | From $12 to $95.80 |
| Southeast Asia eSIM | 500 MB–unlimited | 1–30 days | From $4.95 to $93.55 |
| Asia eSIM | 500 MB/day, 1GB/day | 5–15 days | From $8.39 to $32.05 |
| Middle East & Africa eSIM | 500 MB–unlimited | 5–30 days | From $22.79 to $107.20 |
| United States, Canada, and Mexico 4G eSIM | Unlimited | 10–30 days | From $31.49 to $64.59 |
Coverage
Klook’s eSIM offers coverage in over 200 countries and regions, including popular destinations like Japan and Bali. It supports high-speed 4G and 5G networks where available, which means you can enjoy fast, reliable internet during your travels.
This broad reach is a major advantage for Aussies planning extensive trips across Asia, North America, or Europe. However, the actual quality of service and speeds will depend on local network infrastructure and whether your device is compatible with the eSIM technology.
Customer support
Support is an essential part of any mobile plan, and Klook offers 24/7 assistance via its app. Many users appreciate the easy-to-access chat feature within the booking detail page.
You can also contact Klook through various channels, including their customer support email, live chat, and social media platforms like Facebook and X(Twitter).
Cancellation and refund policies
The cancellation and refund policies for Klook’s eSIMs are inconsistent across different plans and providers. In certain instances, cancellations and refunds are available, while in others, they aren’t an option.
This variability seems to depend on the local providers in each country.
Unfortunately, Klook doesn’t appear to have a single, uniform cancellation or refund policy that applies to all plans. To avoid surprises, it’s a good idea to review the specific terms carefully before making a purchase.
Klook app review
The Klook app is more than just a way to get your eSIM — it’s an all-in-one travel buddy where you can also book activities, tours, and transportation. When it comes to eSIMs, the app lets you buy and set them up all in one place.
Once you’ve got your eSIM, activating it is simple: just head to your bookings, tap “Activate,” scan the QR code, and follow the easy instructions.
Most people find the whole process quick and smooth, although a few have experienced occasional bugs or delays — especially if the app isn’t updated or if your connection is weaker during setup.
The app also shows your data usage and eSIM status, which is super helpful for keeping track of your connection while you’re on the move. Overall, it offers a clean, easy experience that makes managing your eSIM — and your entire trip — a lot simpler.
Is the Klook eSIM worth it?
The Klook eSIM can be a good choice for travellers seeking an affordable, no-fuss data solution. It works well for most modern smartphones, offers flexible plans, and covers a broad range of destinations. However, it’s wise to be prepared for potential support hiccups.
Let’s quickly run down some of the main pros and cons to help you decide if the Klook eSIM is the right fit for your trip.
| Pros | Cons |
|---|---|
| Wide coverage in over 200 countries | No voice or SMS services included |
| Affordable prices, starting under USD $1 | Support experiences can vary |
| Easy app-based activation | No clear and uniform cancellation and refund policies |
| Support for hotspot sharing |
Enjoy peace of mind with Holafly’s unlimited data
If you want to avoid the hassle of managing data limits altogether, Holafly’s plans are a great choice — all of them come with unlimited data. Enjoy unlimited high-speed internet, along with 24/7 customer support and flexible plans suitable for long trips or frequent travel.
Many users choose Holafly for the peace of mind that comes with unlimited data, especially when navigating unfamiliar cities or relying heavily on connectivity for work or safety. Plus, as one of the highest-rated eSIM providers on Trustpilot, it’s a service you can truly rely on.
Peace of mind before you fly
Set up your eSIM before travel and get unlimited data on arrival.
Plans that may interest you
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