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Trustpilot

Kolet Review: Is It Suitable for Your Needs?

Looking for a Kolet review? Find out an honest and in-depth review about what this eSIM company has to offer in 2024!

Julio Osuna

June 12, 2024

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With many companies out there to help people stay connected, having an honest review for each of them comes as a helpful tool. And that’s why we have a Kolet review to talk about everything the company offers.

So, if you are planning to travel soon and want to take an eSIM, chances are you want to know more about what this company offers. How good are their plans, pricing, destinations, and much more? Keep reading to find out more!

Review of how to use Kolet eSIM

When reviewing the Kolet eSIM, users first discover they cannot purchase an eSIM plan from the company’s website. While the website is easy to use, the company requires downloading its app to purchase one, which is not common to see in other companies like AloSIM, Conecty, and or HolaSIM.

For those interested in purchasing an eSIM from Kolet, the website is the ideal site to get information about how it works and what they have available. People can find information about the destinations where Kolet works and how much their data plans cost, which is useful.

kolet how it works
How does Kolet work? Source: Kolet.

So, if you want to purchase a Kolet eSIM, you must download the app. Without it on your phone, you won’t be able to proceed with the installation and purchase process! 

Kolet eSIM review: pros, cons, and more

Before we move on with the review of the Kolet eSIM, it’s important to have an idea of what we will talk about. When using an eSIM, getting to know about the available plans, prices, coverage, and customer service is a must.

We will also discuss Kolet’s pros and cons so that people can decide whether it is worth recommending to others.

Pros and cons of Kolet service

  • Pros:
    • Most eSIMs have a cheap price.
    • eSIMs include the data sharing feature.
    • Complete the help center with different FAQs answered.
  • Cons:
    • Only available to purchase through the app.
    • No unlimited data packages.
    • Not available in many languages.

Kolet eSIM destinations 

Let’s begin with the available destinations offered by Kolet. Their eSIM works in over 140 destinations, most of these being important locations for travelers.

kolet esim destinations
Kolet eSIM destinations. Source: Kolet.

One important thing about Kolet is that they mention that people only need one eSIM. While this sounds confusing, as there are no global plans available from Kolet’s side, it seems like having their app is enough to keep your device connected while traveling.

This means travelers will need to purchase a new data plan when visiting a new country, but there’s no need to complete the installation process again. Overall, it simplifies the purchase process, as everything is managed through the app, and it avoids spending time getting a new eSIM.

kolet features
Kolet eSIM features. Source: Kolet.

Important destinations like the USA have 5G available, thanks to the carriers that Kolet works with. Australia and Europe’s data speeds still need improvement as they work with 4G, but Europe does have a few locations where 5G works.

Kolet plans and pricing 

Let’s move on with data plans and pricing from Kolet. While there are a variety of prices, the company has a “standard” price for several destinations, which starts at $3,99 per GB. It’s important to mention that there are no unlimited data packages available.

For people purchasing data plans for Europe, the USA, or Australia, the cheapest plan costs $3,99, and the most expensive plans, which include 20GB of data, cost up to $32,90.

kolet esim for europe
Kolet eSIM for Europe.

As for other destinations, such as Argentina, Chile, Bolivia, or Belize, prices are totally different and vary from $7,50 to $11,50 for the cheapest plan and up to $49,49 for the most expensive plan they offer.

Currently, there are no additional add-ons to Kolet eSIMs. These only include a hotspot feature, but there’s no chance to add phone calls or text messages.

Kolet eSIM Mobile App

Let’s discuss one of Kolet’s most important products: its mobile app for eSIM-compatible devices. Once you have installed it on your device, you should install their eSIM.

But before installing an eSIM, the first thing for the Kolet eSIM to work is to purchase one of its data packages. After this step is completed, people can install their eSIM.

kolet mobile app.
Kolet mobile app. Source: Kolet.

Upon activating the eSIM, there are other things for people to look out for on the app. There’s the “Shop” available, and people can use the search button to browse the different destinations that are available.

On the “Profile” section, people can take a look at different things:

  • My purchases.
  • Invite your friends.
  • Apply a code.
  • Help Center.
  • Contact Us.

Other than this, there aren’t many things to do on the app. It’s important to remember that when installing the app, your device must be eSIM-compatible, or certain features will be limited.

Kolet customer service 

Our last point on this Kolet review is related to customer service. Nowadays, this is one of the main features companies should have to provide help to their customers when needed.

As for Kolet, there are two different ways to get help:

  1. Live chat: There’s a live chat option available, but once people use it, it will be managed by a bot. Depending on the query the user has, they can request help from a customer assistant and will get it as soon as possible.
  2. Help Center: The Kolet Help Center is quite complete, and there are many questions answered related to how to purchase a data plan, how to top-up an eSIM, and much more.
kolet customer service
Customer service from Kolet. Source: Kolet.

As for the languages, Kolet will provide support based on the region from people contacting them. But support is mostly offered in English and French.

How to install Kolet eSIMs?

For those wondering how to install a Kolet eSIM, the step-by-step process is quite simple. Here’s what you need to do:

  • Download the Kolet App to your Android or iOS phone.
  • Purchase an eSIM plan to get access to the installation process.
  • Once the eSIM has been purchased, the button “Install eSIM Now” will appear.
  • Tap on it and choose the installation method: QR code, activation code, or automatic installation.
  • Depending on the option you choose, there will be different instructions, so follow them as they appear on your screen, and you will be good to go.

Holafly’s eSIM, a worldwide solution for tourists

Up to this point, we have a clear idea of what Kolet offers as we have checked everything on their website and app. But is there another option to recommend for travelers? 

For us, Holafly is a great solution when it comes to traveling. While Kolet offers a variety of data packages, they all have limited data packages, while Holafly offers unlimited data plans to most destinations.

holafly online store
Holafly home website. Source: Holafly.

Holafly also has more data plans, such as regional plans, and overall, more coverage to stay connected, as the company works in more than 190 destinations. 

As for accessibility, Holafly offers support in more languages, and even the website is available in different languages, and it’s easy to manage. And, the same goes for the app, which is quite user-friendly.

Overall, Holafly is a great alternative to check, and it will surely turn out to be travelers’ favorite!

Holafly eSIM pros and cons 

  • Pros:
    • Coverage in more than 190 destinations.
    • Unlimited data packages are available for most destinations.
    • Different customer support channels are available in different languages.
    • User-friendly app and website.
    • Data plans are available for more than 30 days.
    • Easy to top-up plans.
    • Automatic installation is available for iOS users.
  • Cons:
    • Doesn’t include phone numbers to make phone calls, but unlimited data is enough to use VoIP apps to stay in touch.

Holafly Mobile App

Let’s talk briefly about the Holafly mobile app. While for Kolet is a must-download to purchase an eSIM, for Holafly users, this is a plus.

The Holafly app works with different features, such as automatic installation for iOS users, which helps save time when traveling, eSIM management to keep everything in order, 24/7 customer support in different languages, and, of course, eSIM purchases.

The user interface is simple to use, and that’s an addition to provide a better experience to travelers.

Holafly eSIM data plans  

As for Holafly eSIM plans, these vary from 1 to 90 days. Important destinations such as the USA, Europe, and Australia include a customization days feature that helps users choose the exact amount of days they are traveling.

As for prices, these vary from $6 to $139, depending on how many days the eSIM will work. While there are no add-ons such as phone calls or text messages, some data plans allow to share up to 500MBs per day.

holafly europe esim custom days
Europe eSIM from Holafly. Source: Holafly.

Overall, the eSIM from Holafly is quite complete in terms of data, prices, and an important feature such as sharing data. 

Holafly Reviews on Trustpilot

Let’s see what some users think about Holafly. Having reviews from previous customers is a huge plus, as it helps us learn more about the company’s quality.

trustpilot review
John M Holafly’s review on Trustpilot. Source: Trustpilot.
trustpilot review john
John M Holafly’s review on Trustpilot. Source: Trustpilot.
samy trustpilot review
Samy Holafly’s review on Trustpilot. Source: Trustpilot.

Final conclusions on Kolet review

We have reviewed everything Kolet offers in terms of data packages, pricing, customer support, and even its mobile app to this point. While it seems like a good alternative, there’s some room for improvement.

While leaving doors closed to purchases on the website, needing to log in to their app requires more time. But Kolet has some good things, such as its low prices compared to other competitors.

That’s why options like Holafly are worth knowing. They offer an easier purchase process but lack additional add-ons. 

Overall, both companies have good options for travelers. But we prefer taking Holafly due to the unlimited data and customer support, as these are two advantages they have over Kolet.

FAQ about Kolet review

Is Kolet trustworthy?

Even though there are no reviews about Kolet on Trustpilot, it seems like the company is trustworthy and is partnered with different carriers to offer coverage in many countries.

Do Kolet eSIMs really have global coverage?

No. Kolet doesn’t have a global eSIM. They have coverage in 140 destinations, which is far from being “global.”