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How to get and activate a Fido eSIM in Canada

Learn about Fido eSIM in Canada: plan options, compatible devices, and easy steps to activate or transfer your eSIM on any supported phone.

Fido is a sub-brand of Rogers, one of Canada’s largest telecom providers. It offers flexible mobile plans with reliable coverage on the 4G LTE network, making it one of the popular carrier choices for everyday users. Fido also supports eSIM, allowing users to activate their plans instantly without waiting for the physical SIM card delivery.

Whether you’re an existing Fido customer considering a switch to eSIM or a new user comparing local carriers, getting started with a Fido eSIM is straightforward. This guide covers everything you need to know, from available plans and device compatibility to activation and installation instructions.

This article focuses on local plans in Canada. If you’re looking for travel eSIM options beyond Fido’s roaming services, you’ll also find an alternative option with Holafly, ideal for unlimited data and flexible plans.

In this article

Fido eSIM plans

Fido offers several types of mobile plans, including postpaid, prepaid, and BYOD (Bring Your Own Device) options. eSIM is supported on most plan types, so you can activate digitally without visiting a store. You can also customize your service with data or international add-ons.

Below is an overview of key plan categories and what each of them includes.

Fido eSIM website. Source: Fido eSIM

Bring your own device/phone

If you already have a compatible phone, Fido’s BYOD plans let you activate service directly with an eSIM. Plans typically range from 2GB to 60GB per month, starting around $37 CAD. Each plan includes unlimited calls and texts across Canada, with some offering bonus data or promotional credits for new activations.

Add-ons

Fido provides add-ons that allow you to add extra data or international calling to your current plan. Popular choices include Data Top-Ups for temporary data boosts and International Long Distance option, which allows you to make calls to destinations like the U.S., Mexico, and select international locations.

If you travel occasionally, Fido also provides international roaming services that let you use your existing plan abroad for a daily fee. For more Fido travel options, check out our Fido international roaming guide.

Prepaid plans

For those who want full control over their spending, Fido’s prepaid plans are another option. These plans include unlimited Canada-wide talk and text with several data options. While prepaid customers can also use eSIMs on supported devices, prepaid service must be topped up in advance to stay active.

Network coverage

Fido operates on Rogers’ 4G LTE network, which covers about 97% of Canada. It offers reliable service across the country, with features like Extended Coverage that help you stay connected in more remote areas.

If you’re in a low-signal location, Wi-Fi Calling lets you make calls and send messages over Wi-Fi. Fido also supports VoLTE (Voice over LTE), which ensures clearer call quality and faster connections.

Fido eSIM-compatible devices

Most newer smartphones now support eSIM, and Fido eSIMs work seamlessly with popular models such as iPhone XR or newer models, and Samsung Galaxy S20 or newer.

If you’re unsure whether your current phone supports eSIM, Fido provides an IMEI compatibility checker on its website. This tool helps confirm if your phone can activate an eSIM on the Fido network before you purchase or switch plans.

Note: Fido eSIMs are not compatible with smartwatches or wearable devices, including Apple Watch, Samsung Galaxy Watch, and Google Pixel Watch.

For a more detailed device reference, you can also check Holafly’s eSIM compatible phones list for an updated overview of supported devices.

How to get a Fido eSIM

You can get a Fido eSIM whether you’re a new customer joining from another carrier or an existing user switching from a physical SIM. Fido eSIMs can be requested and activated online, through the Fido My Account app and Fido website. You can also visit a Fido store to have your eSIM set up.

For new customers:

Visit Fido website or your nearest Fido store.
Choose your preferred plan (BYOD, device purchase, or prepaid, etc.)
Select eSIM as your SIM type at checkout.
Complete payment and follow the on-screen instructions to download your eSIM.

For existing customers switching to eSIM:

Sign in to the Fido My Account app or Fido website.
Choose the phone number you want to update.
Go to Quick Links → Change My SIM.
Select eSIM, then scan your eSIM QR code or enter your new SIM number.
Follow the prompts to confirm activation.

How to install according to the type of device

Once you’ve received your Fido eSIM QR code, you can complete Fido eSIM activation directly through your device settings. Whether you’re setting up eSIM on a new phone or transferring an existing line, below are the basic steps by device type.

Set up eSIM on iPhone

Here are the steps for how to install eSIM on your iPhone:

Open Settings → Cellular / Mobile Data.
Tap Add eSIM (or Add Cellular Plan).
Scan the Fido eSIM QR code or follow the prompts in your setup guide.
Complete the installation and restart your device.

Set up eSIM on Samsung / Android

Below are the steps for how to install eSIM on your Samsung or Android phone:

Go to Settings → Connections → SIM Manager.
Tap Add eSIM → Scan QR code.
Follow the on-screen instructions to download and activate your eSIM.
Restart your device when complete.

Set up eSIM on Google Pixel

Below are the steps for how to install eSIM on your Google Pixel:

Go to Settings → Network & Internet → SIMs.
Tap Download a new eSIM or Add carrier.
Scan your Fido eSIM QR code and complete setup.
Restart your phone once activation is done.

Companies also offering eSIM in Canada

If you’re exploring other eSIM options in Canada, here are a few carriers to consider:

Each offers different plan types, pricing, and coverage, so it’s worth comparing before making a final decision.

Stay connected in Canada and abroad with Holafly Plans

If you’re looking for flexible mobile data in Canada or abroad, Holafly Plans offers a straightforward, contract-free alternative to local carrier plans. The eSIM subscription works seamlessly in Canada and over 170 international destinations, making it ideal for anyone who needs consistent connectivity across borders.

Designed for digital nomads, expats, international students, frequent travellers, and long-term visitors, Holafly Plans provide unlimited data, global coverage, an eSIM phone number, and 24/7 customer support. Everything can be purchased and activated online in minutes, so you can stay connected without visiting a store or waiting for a physical SIM card.

With one eSIM, you can manage your data wherever you are, whether you’re establishing life in Canada or traveling abroad, keeping your connection simple and reliable.

Disclaimer: The data in this article is accurate as of November 5, 2025, and is subject to change.

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