How to get and activate a Singtel eSIM in Singapore

Thinking about purchasing a Singtel eSIM? If you’re living in Singapore or here for the long term, eSIM provides a faster and easier way to stay connected, with no need for store visits or card swaps.

Singtel’s eSIM service is available on postpaid plans and works with all eSIM-compatible unlocked phones. 

This guide walks you through what to expect: which Singtel eSIM plans are supported, how activation works, and which phones are compatible. We’ll also explore how it compares to other local eSIM providers, including flexible options like Holafly’s unlimited eSIM.

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What is Singtel eSIM?

Singtel eSIM is a digital SIM option for postpaid users with eSIM-compatible devices. As Singapore’s largest telecom provider, Singtel offers the same plans and network performance you’d get with a physical SIM, including full access to its 5G and 4G networks.

You can request an eSIM when signing up, or convert your existing traditional SIM card if you’re already on a postpaid plan.

Singtel eSIM Postpaid Plans

Singtel eSIM is supported across all its postpaid mobile plans. You can choose from traditional phone contracts, SIM-only plans, or data-sharing add‑ons, depending on your usage and device.

Below, we break down the main options, how they’re structured, what’s included, and how eSIM fits into each one. All Singtel eSIM prices are shown in Singapore dollars (SGD) and vary depending on the plan tier and features.

Phone Plans

Singtel’s phone plans bundle a handset with mobile data, talktime, SMS, and entertainment perks, all available with a Singtel postpaid eSIM. 

Here’s a quick overview: 

Notes: 

• Seniors (60+) get 20% off on all phone plans, plus bonus talktime. An extra 100 minutes on XS plans or 10,000 minutes on S to Priority Pro tiers.
• All plans support 5G+ connectivity, with selected tiers marked as Priority, meaning you get faster speeds and network access even during peak hours. 

Higher-tier phone plans are ideal if you need reliable coverage in Singapore, plus occasional Singtel roaming abroad.

SIM-Only Plans

If you already have a phone and don’t need a device bundle, Singtel’s SIM-only eSIM plans give you flexibility and good value for money. These plans are contract-free or available on short-term contracts offering:

MobileShare Plus

If you already have a main Singtel line and want to share data and calls with another device, the MobileShare Plus plan is a straightforward, cost-effective solution. This Singtel eSIM plan is perfect for linking a tablet, secondary phone, or wearable, without paying for a full second line. Here’s what it includes:

Note: The plan bills you monthly, but it comes with a 12-month contract. If you cancel before the full year is up, early termination fees may apply.

Which phones support Singtel eSIM?

Wondering if your phone is eSIM compatible? Most newer devices are already compatible, including iPhones from XS onward, recent Samsung Galaxy models, Google Pixel phones, and even some tablets and laptops. 

There are a few ways to check if you have an eSIM-compatible phone:

• Dial *#06# and look for an EID number
• Ensure your phone is carrier-unlocked

If you’re activating an eSIM on a new postpaid line or when porting in a number, Singtel won’t charge a setup fee. Switching from a physical SIM, however, comes with a one-time $10.90 fee.

How to buy Singtel eSIM

Getting a Singtel eSIM is straightforward, whether you’re signing up online or visiting a retail store. Before you begin, you’ll need a few essentials. Below, you’ll find everything required and how each purchase method works.

What do you need to get a Singtel eSIM?

Before buying a Singtel eSIM, make sure you have the following ready:

• A compatible device that supports eSIM
• A stable internet connection for activation
• Access to the Singtel website or hi!App, and a Singtel account
• Identity verification (passport and selfie, or NRIC/SingPass if you’re a resident)
• A valid payment method, either a credit or debit card
• The QR code or activation link that Singtel will send after your purchase

These are required whether you buy your eSIM online or in person.

How to buy Singtel eSIM online

Buying a Singtel eSIM online is quick and can be done in just a few steps through the official website or MySingtel app:

• Log in or create a Singtel account
• Choose your postpaid plan and confirm your device supports eSIM
• Verify your identity using passport + selfie (or NRIC/SingPass)
• Complete payment with a valid credit or debit card
• Receive your QR code or activation link by email

Make sure your device is connected to Wi-Fi when activating the eSIM.

How to buy Singtel eSIM in-store

If you prefer to purchase your eSIM in person, you can visit any Singtel retail shop or authorised reseller in Singapore. A staff member will guide you through the signup, ID verification, and payment process.

Once your plan is confirmed, the eSIM will be issued either via QR code or installed directly at the counter, depending on your device. Just make sure to bring:

• Your compatible device
• A valid photo ID (passport, NRIC, or SingPass)
• A payment method for your selected plan

How to activate Singtel eSIM

Once you’ve received your eSIM, getting connected takes just a few quick steps:

1. Choose your postpaid plan when signing up
2. Receive your eSIM QR code by email or in-store
3. Scan the code to install the eSIM profile on your device
4. Activate your line through your phone settings or the My Singtel app

Note: Each eSIM can only be installed once. Make sure to install it on the device you plan to use, since it can’t be transferred later.

Need further help? Singtel offers support via the app or their customer hotline if you run into any issues during setup.

3 steps to convert Singtel SIM to eSIM

Already using a physical Singtel SIM and want to switch to eSIM? You can transfer SIM to eSIM easily through the app or at a retail outlet. Here’s how:

1. Open the My Singtel app and navigate to eSIM settings
2. Request a switch to eSIM, then complete ID verification
3. Scan the new QR code provided and activate your eSIM profile

Other local providers offering eSIM in Singapore

Singtel isn’t the only option when it comes to eSIM support in Singapore. Several other major telecom providers and MVNOs also offer eSIM services, including:

• M1 eSIM: available for postpaid plans via app and in-store
• StarHub eSIM: offered on tourist and postpaid lines
• SIMBA eSIM: newly rolled out on selected plans
• Giga eSIM: digital-first MVNO with eSIM support
• GOMO eSIM: Singtel’s digital sub-brand now eSIM-enabled
• Eight Mobile eSIM: lightweight plans with eSIM support
• MyRepublic eSIM: available for postpaid users on request

Go unlimited. Stay connected with Holafly

Holafly’s unlimited eSIM offers a fast, contract-free way to get online in Singapore. You don’t need a local ID, paperwork, or store visit; just scan a QR code and connect instantly, with no hidden fees or setup delays.

You can choose from flexible durations with Holafly eSIM starting at just $8/day, with all plans offering:

• Unlimited data with no caps or slowdowns
• Valid for up to 90 days in Singapore
• Usable in 200+ destinations, ideal for regional trips
• Supports tethering and mobile hotspots
• 24/7 customer support

Holafly also offers Holafly Plans, a pay-monthly eSIM subscription with up to unlimited data, hotspot sharing, and coverage in 170+ destinations included in every plan. This makes it a perfect solution for frequent travelers or long-term stays in Singapore.

It’s a no-fuss solution that simply works, whether you’re staying local or travelling across multiple borders.

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Disclaimer: The data in this article is accurate as of July 25, 2025, and is subject to change.

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Violet Lee

SEO Content Specialist

Formerly a travel journalist turned marketing copywriter, I found my way back to the travel world with Holafly—my dream company that made remote work possible. My motto? “Dream big and make it happen.” I’m passionate about writing, exploring the world, and staying active through walking, running, swimming, and hiking. I also love learning, reflecting, and connecting with inspiring minds.

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