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Changi Recommends eSIM review: Pricing, plans, and features

The Changi Recommends eSIM is available in 20+ destinations. Find out where you can use one, as well as its price, features and refund policy.

Published: September 29, 2025

You can buy a Changi Recommends eSIM at Changi Airport in Singapore, setting you up for easy access to international data without the need for physical SIM cards during your trip abroad.

In this Changi Recommends eSIM review, we’ll look at its coverage, pricing, data options, and support to help you decide better.

We’ll also introduce alternatives to Changi Recommends like Holafly eSIM, a simple option for travellers who prefer global coverage with no data limits.

Changi recommends esim review

What is Changi Recommends eSIM?

The Changi Recommends travel eSIM is a prepaid digital SIM you can set up before leaving Singapore. It gives you data access in 20+ destinations worldwide, including popular spots like Japan, Malaysia, Australia, the United Kingdom, and the United States.

You can choose from single-destination plans (ideal if you’re heading to one country), regional bundles for areas like Southeast Asia or Europe, or multi-destination passes that cover neighbouring countries under one package.

This flexibility means you don’t need to juggle multiple SIM cards during your trip.

As long as you have an eSIM-compatible phone, activation is done digitally, so you’ll be ready to connect as soon as you land.

Changi Recommends eSIM review: The details

To see if Changi Recommends eSIM is the right fit for your trip, let’s look at what it offers in terms of coverage, plans, pricing, and support. 

These details will help you decide whether it matches your travel style or if another option may serve you better.

Coverage

Changi Recommends eSIM currently supports 20+ destinations across Asia-Pacific, Europe, North America, and the Middle East. 

The supported destinations currently include: 

RegionSupported Destinations
Asia-PacificAustralia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, South Korea, Taiwan, Thailand, Vietnam
Middle EastEgypt, Turkey, United Arab Emirates
EuropeEurope (regional plan), France, United Kingdom
North AmericaCanada, United States

For many destinations, Changi Recommends’ eSIM plans include a set amount of high-speed data each day. Once that allowance is used, you can still stay online with unlimited data at reduced speeds until the next daily cycle begins.

Data plans and pricing

The Changi Recommends eSIM keeps things straightforward with two main product types: single-destination plans and multi-destination regional bundles.

For single-destination eSIMs, you can choose between:

  • Daily Data Plans: starting from 500 MB per day and going up to 3 GB per day, with durations ranging from 1 to 30 days. Once you’ve picked a country, you can customise the plan by selecting both the daily allowance and the duration of your trip.
  • Total Data Plans: beginning at 3 GB and extending to 5 GB, 10 GB, or 20 GB. Validity ranges from 3 to 30 days, giving you flexibility to use the allowance at your own pace.

Here’s a quick look at some of the most popular destinations and their pricing in SGD:

DestinationDaily Data PlansTotal Data Plans 
Changi Recommends Malaysia eSIMFrom $0.72 (1 day, 500 MB) to $13.90 (30 days, 500 MB/day)From $3.90 / 3 days (3 GB,) to $6.70 / 30 days
Changi Recommends Japan eSIMFrom $14.90 (30 days, 500 MB/day)From $4.90 (3 GB, 3 days) to $7.60 (3 GB, 30 days)
Changi Recommends  Thailand eSIMFrom $3.25 (1 day, 500 MB) to $34.50 (30 days, 500 MB/day)Special plan: $9.90 (50 GB high-speed + calls, 10 days)
Changi Recommends  Indonesia eSIMFrom $1.85 (1 day, 1 GB) to $30.00 (30 days, 1 GB/day)From $3.50 (3 GB, 3 days) to $10.00 (3 GB, 30 days)
Changi Recommends  United States eSIMFrom $1.60 (1 day, 500 MB) to $27.50 (30 days, 500 MB/day)From $4.50 (3 GB, 3 days) to $6.30 (3 GB, 30 days)

The purchasing flow is simple: after choosing your destination, a drop-down menu lets you tailor the plan to your travel days and expected data usage. 

The pricing model is similar across all Changi Recommends single-destination eSIMs, though exact costs vary slightly depending on the country and data type you choose.

If your trip takes you across borders, Changi Recommends also offers multi-destination bundles. These plans follow the same structure as single-destination options.

Changi Recommends’ official website
You can browse eSIM options on Changi Recommends’ official website.

Here’s a quick look at some of the most popular regional bundles:

RegionDaily Data PlansTotal Data Plans
China, Hong Kong & MacauFrom $4.20 (1 day, 500 MB) to $25.00 (30 days, 500 MB/day)From $9.50 (3 GB, 3 days) to $16.50 (3 GB, 30 days)
Australia & New ZealandFrom $2.00 (1 day, 500 MB) to $36.50 (30 days, 500 MB/day)From $7.90 (3 GB, 3 days) to $12.90 (3 GB, 30 days)
Europe + UKFrom $1.50 (1 day, 500 MB) to $27.50 (30 days, 500 MB/day)From $5.50 (3 GB, 3 days) to $7.60 (3 GB, 30 days)
USA + CanadaFrom $3.90 (1 day, 500 MB) to $76.90 (30 days, 1 GB/day)From $29.90 (10 GB, 3 days) to $39.90 (10 GB, 30 days)

Customer support

Changi Recommends offers customer support through email, WhatsApp, and a hotline, giving you a few different ways to resolve issues. For eSIM-specific queries, the official contact email is call@changirecommends.com.sg.Activation may take up to 30 minutes, depending on your device and internet connection.

While support is available across different channels, there is no published guarantee of 24/7 response times, which may be a limitation if you need urgent assistance while abroad.

Refund policy

Changi Recommends has a no-refund policy once an eSIM QR code has been issued. Their terms state clearly that no refunds will be granted unless explicitly specified in the plan details.

In practice, this means you should double-check your phone eSIM compatibility and destination coverage and make sure the device is unlocked from other carriers before making a purchase.

If you face issues before eSIM activation, you can still raise the matter with customer support, but refunds after scanning the QR code are not typically offered.

Is the Changi Recommends eSIM worth it?

Changi Recommends lets you choose between single destination and regional eSIMs, as well as fixed data or daily eSIM plans.

With travel eSIMs available for 20+ destinations, you can choose a Changi Recommends eSIM if you know your expected data usage and route of your trip.

If your travel plans are less structured, or you prefer the peace of mind of unlimited data across more destinations, you may want to explore the Holafly eSIM.

Holafly esim for japan
With the Holafly app, you can choose only the days you travel in a single destination like Japan.

Travel worry-free with Holafly’s unlimited data

If you’d rather not worry about data caps or limited coverage, Holafly’s eSIM is a straightforward alternative. It’s designed for travellers who want a single plan that works across borders without the need to manage multiple packages.

You can choose between a daily eSIM plan ranging from USD $1.55 to $7.90 per day, or Holafly Plans, a monthly subscription starting at USD $49.90, ideal for digital nomads, expats, or frequent flyers. 

Both plan includes:

  • Unlimited data with no speed caps or throttling
  • Near-worldwide coverage, ideal for frequent travellers
  • 24/7 multilingual support
  • Tethering and hotspot sharing
  • Instant setup with no in-app activation

With Holafly, the focus is on keeping things simple: one eSIM, unlimited data, and support whenever you need it. For some travellers, that peace of mind is worth choosing over regional or destination-specific packages.

Disclaimer: The data in this article is accurate as of September 29th, 2025, and is subject to change.

Violet Lee

Violet Lee

SEO Content Specialist

Formerly a travel journalist turned marketing copywriter, I found my way back to the travel world with Holafly—my dream company that made remote work possible. My motto? “Dream big and make it happen.” I’m passionate about writing, exploring the world, and staying active through walking, running, swimming, and hiking. I also love learning, reflecting, and connecting with inspiring minds.

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