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Yesim review: Is it a valid option for travellers in 2024?

Read a Yesim review and check their offers, prices, and features and learn what users say regarding their usage experience.

julio osuna english content writer

Updated: December 9, 2024

Yesim is an eSIM provider that has been offering eSIM for travelers for the past five years. It has coverage in over 200 destinations and a variety of data plans available for purchase, but there’s more.

In this Yesim review, you’ll find information about pricing, data plans, compatibility, customer service, and other features to help you decide if this eSIM service is the right choice for your next trip. 

Moreover, you’ll even find recommendations for another reliable eSIM provider if Yesim isn’t working for you.

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What does Yesim have to offer?

Yesim offers travellers a variety of mobile data plans, with limited and unlimited data, depending on the destination.

In addition to these mobile internet options, Yesim’s offer includes virtual numbers. These numbers can be used for one-time passwords (OTPs) and verification codes from various services. 

Advantages and disadvantages of Yesim eSIM

Here are the main advantages and disadvantages of the Yesim eSIMs.

Advantages Disadvantages
Virtual phone numberStandard and Unlimited plans have few options
Available data sharing, if allowed by the local network providerRegional plan validity is not always transparent from the offering
Pay-as-you-go global planNot all Yesim eSIMs have clear information on their product pages

Yesim eSIM review: Plans, pricing and features

Let’s dive into the details of the available plans, pricing, and features offered by Yesim.

Yesim plans

Yesim offers three types of mobile data plans: Standard, Unlimited, and Pay-as-You-Go.

  • Standard plans have limited mobile data budgets for a certain number of days. The size of the budget allowance and the number of days vary by destination.
  • Unlimited plans offer no-cap plans that you can use for a certain amount of days.
  • International Pay-as-You-Go eSIM has a fixed price for every GB consumed. 

Both Standard and Unlimited plans are available for single-destination countries, cities or regional and global plans. 

The International eSIM is the most global eSIM from the Yesim offer, covering 140 countries. You can only pay for it using Ycoins without a long-term commitment.

Mobile data plans available to get a Yesim eSIM
Yesim homepage. Source: Yesim

Ycoins are sold for £0.90 GPB or $1.10 USD for 100 Ycoins. When using this eSIM plan, you can choose from 1.000 to 15.000 Ycoins to add to your account, and it’s important to note that you can’t exchange these back for money. Once you buy your Ycoins, you can only use them for shopping for Yesim products and services.

Ycoins purchasing process on the Yesim website
Ycoins purchasing process on the Yesim website. Source: Yesim

Yesim coverage

Regarding Yesim coverage, most destinations work with 5G networks, as stated on product pages. However, this will vary based on your destination because some regions/countries only have 4G/LTE.

Still, you can check the coverage map for your eSIM page before traveling, as Yesim ensures all the information regarding their network providers is clear on their site.

United Kingdom Yesim eSIM network providers
United Kingdom eSIM network providers. Source: Yesim

Yesim eSIM prices 

Yesim eSIM pricing depends on the plan’s type, which can be single-destination, regional, or global, and whether it is a Standard or Unlimited plan.

Here are some prices for the most popular destinations for Standard and Unlimited plans.

DestinationStandardUnlimited
USAFrom 10 GB for 30 days for £14.40 GPB ($11 USD) to 30 GB for 30 days for £22.50 GPB ($27.50 USD)From £6.30 GPB ($7.70 USD) for a day to £52.20 GPB ($63.80 USD) for 30 days
CanadaFrom 3 GB for 7 days for £13.50 GPB ($16.50 USD) to 20 GB for 30 days for £39.60 GBP ($48.40 USD)From £6.30 GBP ($7.70 USD) for a day to £76.50 GBP ($93.50 USD) for 30 days
SpainFrom 3 GB for 7 days for £9 GBP ($11 USD) to 20 GB for 30 days for £26.10 ($34.10 USD)From £6.30 GBP ($7.70 USD) for a day to £48.60 GBP ($59.40 USD) for 30 days
AustraliaN/AFrom £6.30 GBP ($7.70 USD) for a day to £53.10 GBP ($64.90 USD) for 30 days

All available global packages only offer limited data, ranging from 3 GB to 20 GB. Pricing ranges from £17.19 GBP ($20.90 USD) to £53.10 GPB ($64.90 USD).

Yesim global package esim pricing
Yesim Global package pricing. Source: Yesim

The rest of the global data plans, which are Business Destinations, Africa and Europe, and USA Global, range from £16.20 GBP ($19.80 USD) to £89.10 GBP ($108.90 USD), depending on which one you choose.

Lastly, here are some prices for each GB consumed using the pay-as-you-go eSIM in multiple countries:

  • United States: £1.35 GPB/GB ($1.65 USD)
  • United Kingdom: £3.15 GPB/GB ($3.85 USD)
  • Canada: £4.05 GBP/GB ($4.95 USD)
  • Australia: £3.15 GPB/GB ($3.85 USD)

Yesim payment methods

Yesim offers more payment methods than other eSIM providers, like SimOptions or MobiMatter, which is great. Here are the available payment options:

  • Debit and credit cards
  • PayPal
  • Google Pay (Android and website)
  • Apple Pay (iOS app only)
  • Binance Pay
  • Ycoins (£0.90 GBP or $1.10 USD for 100 Ycoins)
  • Aphapo
Yesim available payment methods
Yesim payment methods. Source: Yesim

Note: Based on a customer review on Trustpilot, you can’t purchase multiple eSIMs simultaneously; you’ll need multiple accounts for multiple purchases from this eSIM provider.

Yesim eSIM compatibility

Regarding eSIM-compatible phones, Yesim has a list with fewer devices than other eSIM companies, such as Holafly.

Yesim’s list of eSIM-compatible phones includes:

  • Samsung: US Galaxy Z Flip, Note 20, S20, and S20 models are incompatible with an eSIM.
  • Google Pixel: It’s unclear whether Google Pixel 8 and 9 series are compatible with the Yesim service.
  • iPhone: From the iPhone XR to the iPhone 16, not all dual SIM devices are eSIM-compatible.
  • Other devices: Huawei, Oppo, Motorola, Xiaomi, and others work with the Yesim eSIM.

Note: Not all devices are compatible with the Yesim eSIM, so double-check their compatibility list before purchasing.

Yesim app

Yesim app is available on the Google Play Store with a 4.4/stars rating and on the Apple Store with a 4.5/stars rating. 

Upon downloading the app, you must create an account using your email or a Google account. Then, you’ll have immediate access to purchasing an eSIM or a virtual phone number.

Yesim mobile app internet and help menus
Yesim app menus. Source: Yesim

Besides purchasing eSIMs and phone numbers, the app also gives access to the “Help” menu. Users can also find the installation guides to help with the setup process.

Yesim installation and setup guides on the app
Yesim eSIM installation guides on the app. Source: Yesim

Yesim virtual numbers

Yesim has a unique feature that not many other providers have – it offers virtual phone numbers. These only allow users to receive SMS and are used to register with certain apps without disclosing your primary phone number.  Remember that you won’t be able to use your virtual number to make and receive calls or send SMS. It’s only used for receiving one-time passwords and registration codes.

Yesim virtual phone number features
Yesim virtual phone number features. Source: Yesim

These are sold separately from your eSIM data plan and require a monthly or yearly payment, which ranges from £5.40/month ($6.60 USD) to £32.40/year ($39.60 USD).

Yesim virtual phone number service with a US number
Yesim virtual phone number service with a US number. Source: Yesim

The only downside is that the available phone numbers are only from the Netherlands, the USA, Canada, and Israel, so keep this in mind if you need a specific phone number to register on the internet or in an app.

Also, if you need an anonymous phone number for a specific service, Yesim offers phone numbers for apps such as WhatsApp, Google, TikTok, Tinder, and others. That way, you won’t have to use your primary number to register.

Yesim virtual phone number for mobile apps
Yesim phone number services. Source: Yesim

These services work with the same payment scheme, so you either pay £5.40/month ($6.60 USD) or a £32.40/year ($39.60 USD).

Note: This service is only available using Ycoins; paying for a virtual number with actual currency is not possible.

Yesim customer service

Customer service on Yesim is available through different channels: a help center, WhatsApp, email, and some type of “live chat.” However, according to a review on Trustpilot, this tends to be an issue.

The help center can offer different answers to FAQs related to the Yesim service, such as your account and profile, payment methods, Ycoins, eSIM usage, and others. The help center is available on the app and website.

The “live chat” is a chatbot where you send the “START” message and then proceed to complete your request to get help from a customer support agent. This option is also available on the website and app.

Yesim live chat customer support
Yesim website live chat. Source: Yesim

Lastly, using the Yesim app, users can access customer support through WhatsApp. It works similarly to the chatbot, as users create a request and wait for an answer after completing it.

Contacting Yesim customer support on WhatsApp
Contacting Yesim customer support on WhatsApp. Source: Yesim

Note: Yesim customer support is available in English and Russian, creating language barriers. Other languages are accepted, but answers will be translated, so there’s room for faulty translations and misunderstandings.

Holafly’s unlimited data eSIM, an alternative to Yesim 

Yesim is a good eSIM provider when considering add-ons, like getting a virtual phone number. 

However, some basic features, such as customer service and purchase process are too complex and lack the necessary ease of use.

Additionally, the Pay-as-You-Go plan, offers little control over spending because of how these rates are managed. Not to mention, having to buy Ycoins first to manage your payments is an inconvenient extra step. 

That’s where other eSIM providers, such as Holafly, become solutions that give users the peace of mind and convenience they need.

Holafly offers better service in terms of customer support, which is available 24/7 in 19 languages, customizable days to avoid extra expenses on data plans, and long-term data plans. Additionally, Holafly offers unlimited and affordable data plans, with pricing starting as low as £1.29 GBP/day ($1.55 USD), which is lower than what Yesim offers on destinations such as the United States or Europe.

Holafly homepage

Holafly eSIM advantages and disadvantages 

Let’s list the main advantages and disadvantages of Holafly and see why it’s a great alternative to Yesim eSIM.

AdvantagesDisadvantages
Customizable days of eSIM packages for up to 90 daysNo SMS or phone calls
Top-notch 24/7 customer support in 19 languages and different channelsNo virtual number
Data sharing for up to 1 GB available
Easy installation process with a QR code on Android and automatic installation on iOS devices
Easy activation process

Final conclusions on Yesim’s review

Yesim is a complete service overall, but there’s room for improvement when considering some of its features.

For example, the purchasing process is quite complex, but other features are even harder to use. If you choosethe Pay-as-You-Go eSIM or virtual phone number, you’ll need to do some extra steps to pay for these services, like purchasing Ycoins.

The ease of use makes Holafly eSIMs a better option; you won’t have to spend much time purchasing an eSIM or getting coins to pay for a service.

Plus, Holafly stands out on certain features, such as customer service and eSIM packages that last up to 90 days. These features make Holafly a better option for travellers, so consider getting yours for your next trip!

Julio Osuna

Julio Osuna

English Content Writer

I first started my content creation journey as a freelancer in 2019, before connecting with Holafly in 2021. At Holafly, my travel and tech interests come together in one place as I craft high-quality articles about the eSIM and related markets. My content aims to help travelers stay connected, wherever they are.

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