Reviews

Tripsim eSIM review: Everything you need to know

Learn about Tripsim’s data plans, pricing, coverage, and refund policy to see if it’s the right eSIM with this Tripsim eSIM review.

Tripsim is an eSIM provider designed to give Australians an affordable and reliable way to stay connected while traveling abroad.

If this sounds interesting, this Tripsim eSIM review discusses data plans, pricing, coverage, and refund policy so you can make the best decision. We also explore Holafly as an alternative for your trip.

Disclaimer: The data in this review is accurate as of June 23, 2025, and is subject to change.

In this article

What is Tripsim?

Tripsim is an eSIM provider launched by Sydney Airport, with eSIM Go’s support. Launched in 2023, it offers a simple and affordable way to stay connected in over 190 destinations while abroad, without needing a physical SIM card.

And while it’s backed by Sydney Airport, it’s available to all travelers, not just those flying through the airport.

Tripsim eSIM review: The details

So far, so good? Read on for a more in-depth Tripsim eSIM review so you can check whether its eSIM is the right one for you.

Data plans and pricing

Tripsim offers both unlimited and fixed data plans, which you can choose from depending on your data usage.

You can get their single-destination data bundles if you wish to travel to just one country, or their regional plans if you’re planning on hopping from one country to another.

The prices of these data bundles vary depending on the amount of data you need and your chosen destination. Here are Tripsim’s rates for some of their top destinations, showing prices for unlimited data (1 day) and 2 GB (15 days).

Plan	Unlimited data for 1 day	2 GB for 15 days
United States	$6.99 AUD	$12.99
Europe+	$6.99	$7.99
Asia	$9.99	$14.99
United Kingdom	$6.99	$7.99
Japan	$24.99	$24.99

Keep in mind that Tripsim offers data-only plans, which means you won’t be able to make regular voice calls or send SMS texts. However, you can still call and message using VoIP apps like WhatsApp or FaceTime.

Tripsim also offers a 10% discount specifically for flight crew members and airline staff, so if you qualify, make sure you get your unique discount code.

Coverage

Tripsim offers eSIM data services to over 150 countries, and a total of over 190 destinations worldwide. To give you a better idea of Tripsim’s coverage, here’s the number of destinations covered by Tripsim’s regional plans with their sample rates.

Plan	No. of destinations covered	1 GB for 7 days
Global	106	$29.99
Stopover	59	$12.99
Asia	13	$9.99
Africa	13	$14.99
Caribbean	18	$40.50
Europe	37	$6.99
Latin America	12	$14.99
Middle East	9	$9.99
North America	4	$12.99

For broader coverage, Tripsim has a Global Travel bundle, which you can use if you’re visiting multiple countries from all parts of the world. This is a simple way to stay connected in 106 destinations without needing to switch plans.

For travelers flying to the United Kingdom or Europe with layover flights in regions like Asia or the Middle East, Tripsim’s Stopover Travel bundle offers coverage in Hong Kong, Singapore, the UAE, and over 40 other key transit hubs.

Customer support

Tripsim has a live chatbot named “SIMon” available on its website. To access all the features of the live chat, including checking your eSIM status and requesting a refund, you need to create an account and log in.

If you have a more specific issue or need personal assistance from the support team, you can submit a ticket instead. Replies may take a few hours because of time zone differences.

Tripsim also has a section for frequently asked questions and a help center, where you can access installation and troubleshooting guides.

Refund policy

Tripsim offers a full refund in cases of eSIM compatibility or network issues, as long as you haven’t used the data. You can follow the steps to request a Tripsim refund below:

Sign in to your Tripsim account.
Click the chat icon at the bottom right.
Type “refund” into the chatbox and hit send.
Click “Yes” and follow instructions.

If you’ve already activated your data plan but still want to process a refund, you can go through the same process, and the chatbot will create a support ticket for your case.

The customer service team will then review the matter to check if a refund is applicable.

Tripsim reviews

Tripsim uses Judge.Me to collect their product reviews. In total, they have a rating of 4.4 out of 5 based on over 400 reviews, with 291 five-star reviews. You can check out these reviews on Tripsim’s website.

Why should you choose a Tripsim eSIM?

Here’s a quick look at the pros and cons we gathered from our Tripsim eSIM review. This can help you decide if it’s a good match for your trip, whether you’re traveling for a few days, visiting multiple countries, or working as an airline crew member.

Tripsim eSIM pros:

Simple eSIM setup via QR code
Coverage in over 190 destinations
Offers both unlimited and fixed data plans for single-destination, regional, and global coverage
Great for short-term travel and international stopovers
Special 10% discount for flight crew and airline staff
Powered by Sydney Airport and eSIM Go

Tripsim eSIM cons:

Customer support may take time due to time zone differences
Live support requires account login to access all features
Data-only plans (no voice calls or SMS)
Higher pricing in select destinations (e.g., Japan)
Limited plan customization options

Get unlimited travel data with Holafly

On the lookout for a more flexible eSIM? Holafly offers unlimited data in over 200 destinations, with easy setup and no hidden roaming fees.

It also offers a 24/7 live chat customer support service, making it an excellent choice for travelers seeking reliable and hassle-free internet access.