Traffic Routing: How We Keep Your Mobile Data Secure Abroad
Traffic routing is a standard process in global telecommunications designed to guarantee coverage in different parts of the world. In some cases, internet traffic may pass through trusted international partners, under the same principles used in international roaming or global carrier agreements.
As part of this process, your device may sometimes display a foreign IP address. This is a purely network-related outcome and does not compromise your privacy or security. In this article, we’ll explain what traffic routing is, why it happens when you use an international eSIM, and how Holafly manages it so you can stay connected with confidence.
Does Holafly reroute internet traffic through other providers?
Yes. We use a method called home-routed roaming that allows us to deliver coverage via international gateways. This step follows strict industry standards and is only intended to ensure coverage abroad. It does not expose personal data or affect your online security.
Why do some customers see a foreign IP address while traveling?
Occasionally, your device might display a foreign IP address while using Holafly. This is a common phenomenon in both international roaming and VPN services. It happens because some of our trusted partners assign IPs from their own infrastructure, regardless of your physical location.
In certain cases, this may slightly affect how apps behave. For example, you might see platforms displayed in another language, different local content, ads from another country, or prices shown in a foreign currency. These situations are uncommon and temporary, and they do not affect the stability or security of your internet service.
If you experience this, you can try:
- Change the language or region in your app settings.
- Update your location in Google to match your current country.
- Select your preferred currency in online stores.
- Reset network settings on iOS or Android.
If it still doesn’t work as expected, don’t worry! You can always contact our support team through WhatsApp at +1 (661) 384-8482, by email at help@holafly.com, or via chat on Instagram, Facebook, or directly on our website.