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NPN Travel eSIM review: Price, activation, and how it works
NPN Travel eSIM review for Singapore travellers: where it works, how to activate it, data plan prices, and what to expect before buying.
If you’re planning a trip and looking for a simple way to stay online, NPN Travel eSIM might be one of the options on your list. It’s commonly used by Singapore-based travellers heading to destinations like China, Japan, and Europe, especially for short-term data needs.
This NPN travel eSIM review includes everything you need to know before choosing it. We’ll cover how NPN works, where it’s available, what the plans cost, and what to expect during setup. You’ll also find tips on refund policies, customer support, and how it compares to Holafly’s unlimited travel eSIM.
SIM swapping is the past
Your eSIM is always on your phone, simply activate it whenever you need mobile data.
What is NPN Travel eSIM, and where is it from?
NPN Travel eSIM is a prepaid data-only eSIM service by NPN Mobile, a telecommunications company based in Malaysia. It offers regional and country-specific eSIM plans for travellers, primarily covering Asia, with select options for Europe and North America.
The brand is popular among travellers in Singapore due to its availability on platforms like Shopee and Qoo10. Plans are typically sold as one-time-use QR codes, sent via email after purchase, and designed for short-term trips ranging from 3 to 30 days.
NPN’s eSIMs work on most eSIM-compatible devices, and they’re focused entirely on data-only service, meaning no calls or SMS features are included.
NPN Travel eSIM review: The details
Once you’ve purchased your NPN eSIM, what exactly do you get? This section covers what matters most, from destination coverage and pricing to activation, speed limits, and what happens when your data runs out.
We also break down refund rules, support options, and common user pain points to help you decide if it’s worth it.
Coverage
NPN Travel eSIM supports data roaming in over 50 countries, making it a versatile option for travellers exploring Asia, Europe, the Middle East, and the Americas.
Whether you’re visiting for a short city break or a longer international trip, here’s a list of destinations where you can expect NPN Travel eSIM coverage:
| Malaysia, Japan, China Mainland, Hong Kong, Macau, Taiwan, Thailand, Indonesia, South Korea, Philippines, India, Cambodia, Turkey, Saudi Arabia, UAE, Egypt, France, Germany, Switzerland, Spain, Italy, Netherlands, United Kingdom, Ireland, Finland, Denmark, Sweden, Norway, Belgium, Luxembourg, Austria, Czech Republic, Slovakia, Hungary, Romania, Ukraine, Greece, Poland, Bulgaria, Croatia, Serbia, Albania, Moldova, Montenegro, Bosnia and Herzegovina, North Macedonia, Liechtenstein, Latvia, Lithuania, Estonia, Malta, Iceland, Portugal, Cyprus, Slovenia, Faroe Islands, USA, Canada, Mexico. |
Data plans and pricing
NPN Travel eSIM offers a wide range of prepaid data plans designed for trips lasting between 1 to 30 days.
The available data packages are tailored for different usage levels:
- 500MB – 800MB per day: Best for light users who just need messaging, email, and occasional browsing
- 1GB – 2GB per day: Suitable for casual travellers using social media, maps, and web browsing
- Up to 3GB per day: Ideal for heavy users streaming content, tethering, or working on the go
These plans also vary by network speed tiers: Pro (10Mbps), Ultra (21Mbps), and Ultimate (40Mbps+), giving travellers options based on their speed needs and budget.
To help you get a feel for what’s available, we’ve listed a selection of NPN’s most popular eSIM plans below:
| Plan Type | Destinations | Validity | Data Volume | Price Range (SGD) |
|---|---|---|---|---|
| Single-country | Malaysia | 1–15 days | 500MB–2GB/day | $1.29–$13.50 |
| Japan | 1–30 days | 2–50GB | $8.50–$54.50 | |
| China Mainland | 1–30 days | Unlimited (5G) | $5.90–$85.90 | |
| USA | 1–30 days | Unlimited (5G) | $2.50–$59.90 | |
| Australia | 1–30 days | 2–50GB | $19.90–$98.90 | |
| Regional | Europe (33 countries) | 3–30 days | 2–50GB | $3.70–$78.90 |
| Multi-destination | China, Hong Kong, Macau | 3–30 days | 3–50GB | $9.90–$49.50 |
| Australia & New Zealand | 3–30 days | 500MB–6GB/day | $8.90–$43.90 | |
| USA, Canada & Mexico | 5–30 days | 500MB–1GB/day | $13.99–$55.99 |
Keep in mind that there are many other NPN travel eSIM plan combinations available, depending on your destination and data needs.
How to activate NPN Travel eSIM?
Activating an NPN Travel eSIM is relatively straightforward and typically takes just a few minutes. Here’s a step-by-step guide:
- Check device eSIM compatibility: Make sure your smartphone supports eSIM and is unlocked from other carriers.
- Purchase your eSIM: Buy the desired NPN eSIM plan from platforms like Shopee, Qoo10, or the official NPN Travel store.
- Check your email inbox: After purchase, you’ll receive a QR code and instructions via email (usually within minutes).
- Install the QR code: On your phone, go to Settings > Mobile Data > Add eSIM (iPhone) or Settings > Network & Internet > SIMs > Add eSIM (Android), then scan the QR code provided.
- Label the eSIM (optional): Give your eSIM a name like NPN Travel to easily identify it.
- Turn on data roaming: Once you land in your destination, enable data roaming for the NPN eSIM to connect to a supported local network.
- Start using mobile data: Your eSIM should automatically connect and begin working. You can monitor your usage via your phone’s settings or by using any tools provided in the email.
Note:
- You can install the eSIM before your trip, but activate it only once you arrive, so you don’t lose any validity.
- Even after reaching your daily data limit, WhatsApp messaging and image sharing may still work, helping you stay in touch when capped.
NPN Travel eSIM top-up
At this time, NPN Travel eSIM does not offer top-ups or plan extensions once a package has been activated. Each plan is sold as a one-time prepaid eSIM, with fixed validity and data limits.
If you reach your daily cap or your plan expires, the only option is to purchase a new eSIM plan. Fortunately, the setup process is fast; you’ll receive a new QR code by email, which can be installed and activated just like your original plan.
Tip: To avoid running out of data mid-trip, it’s best to use a data usage calculator and select a plan that fits your travel needs.
Customer support
NPN Travel offers several support channels for travellers who need help with their eSIM:
- Email: You can reach their team at hello@npn-tech.com for assistance with technical issues, refunds, or eSIM activation issues.
- WhatsApp: A direct WhatsApp support link is provided on their website for quicker, mobile-friendly communication.
- Self-help portal: NPN promotes 24/7 access to a self-help redemption system, which allows users to retrieve eSIM QR codes and basic setup instructions anytime after purchase.
While live support hours are not explicitly listed, responses via email or WhatsApp are generally prompt, especially during business hours. For faster service, it’s recommended to include your order number and screenshots (if applicable) when reaching out.
Refund policy
NPN travel eSIM refunds are only granted if the following conditions are met: the eSIM (or PIN) must not have been used, exposed, activated, or expired, and it must have been issued within the past year.
Even when eligible, refunds are processed through the original retailer and may take up to five working days.
Although many NPN Travel eSIM plans are marketed as fully refundable, this only applies under those specific terms.
Is the NPN Travel eSIM worth it for Singapore travellers?
If you’re travelling for a week or two and want a simple prepaid eSIM, NPN Travel is a decent fit. It’s popular among Singapore users for quick trips to Asia, Europe, and the US.
The setup is fast, you’ll get a QR code by email, and most plans support 5G with hotspot use. Data options range from 500MB to 3GB per day, depending on your needs.
However, plans are fixed, and there’s also no app to track your usage. Once activated, there’s no way to top up or extend validity, and you’ll need to buy a new plan if you run out of data.
So, if you’re organised and know your usage in advance, it’s a convenient choice. But for longer trips or heavier usage, you might want more flexibility.
Stay connected worldwide with Holafly unlimited data eSIM
Holafly’s eSIM store offers eSIMs with unlimited data with 5G speeds, instant activation, and no top-ups needed, making it a smart alternative to NPN Travel
With coverage in 200+ destinations, including Japan, the US, China, and most of Europe, Holafly is ideal for digital nomads, long-haul travellers, or anyone tired of hitting data limits.
You can choose between
- A daily eSIM plan from SGD $8.00 per day, ideal for short trips or layovers
- A Holafly Plans subscription from USD $49.90 per month, perfect for digital nomads, remote workers, or longer stays
With 24/7 multilingual customer support, Holafly gives you the peace of mind and global coverage to stay online effortlessly, wherever your travels take you.
Ditch plastic cards
An eSIM is fully digital and leaves no negative trace in the environment. Get yours today.
Disclaimer: The data in this article is accurate as of November 11th, 2025, and is subject to change.
Plans that may interest you
Formerly a travel journalist turned marketing copywriter, I found my way back to the travel world with Holafly—my dream company that made remote work possible. My motto? “Dream big and make it happen.” I’m passionate about writing, exploring the world, and staying active through walking, running, swimming, and hiking. I also love learning, reflecting, and connecting with inspiring minds.
