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In this detailed FlexiRoam review, we explore their offer, quality of service, and customer service availability, supported by first-hand reviews from FlexiRoam customers. 

Let’s start by explaining how FlexiRoam works and the pros and cons of this eSIM. This way, you can see if FlexiRoam is the eSIM for you, or if another provider, like Holafly, will suit you better.

Disclaimer: The data in this article is accurate as of January 13, 2026, and is subject to change.

How does FlexiRoam work?

FlexiRoam works just like any other global eSIM provider. It offers different eSIM packages you can purchase via its website or the FlexiRoam app. Once you buy the mobile data eSIM, you can install it by scanning the QR code or activating it within your app. Here’s what else you should know about how FlexiRoam works:

  • Plan types: You can choose global, regional, or local plans with fixed or unlimited data, and Inflight Data Plans.
  • Coverage: Their plans work in over 200 countries with connections to 520+ telecommunication operators.
  • Data sharing: FlexiRoam eSIM offers data tethering with fixed plans via the FlexiShare option, allowing you to share data with other FlexiRoam users.
  • Unlimited plans: Download speeds are capped after 3 GB of daily usage.
  • Payment options: You can pay using credit/debit cards, Apple Pay, Google Pay, Alipay, or FlexiRoam Wallet Credits (app only).
  • Multi-language support: The website is available in over 50 languages, with pricing options in seven currencies.

Advantages and disadvantages of FlexiRoam eSIM

Like all services, FlexiRoam has its strengths and limitations, which are important to consider before purchasing.

AdvantagesDisadvantages
Good customer serviceData throttling after 3 GB per day
Easy-to-use website and appSpotty connection quality in some regions
Hotspot optionsMore affordable unlimited eSIM services are available

FlexiRoam eSIM review: Plans, service, and app

Let’s dive a bit deeper into all the important details about each essential aspect of FlexiRoam data plans, connection quality, and app usability.

Plans and pricing

FlexiRoam offers a variety of eSIM plans, including Fixed, Unlimited, and Inflight options. Regional plans, such as Europe, North America, and the Global plan, provide coverage for multi-destination trips.

Every Fixed FlexiRoam data plan supports data sharing with other FlexiRoam accounts through the FlexiShare option and offers general hotspot sharing. Unlimited plans allow tethering but don’t support data sharing to other accounts. Unlimited plans are more expensive compared to some other eSIM providers, and limited plans may require top-ups for longer trips.

Below is a breakdown of popular FlexiRoam regional plans:

PlanFixed dataUnlimited data
Europe regional plan10 GB for 3 days for US$145 days for $31
20 GB for 5 days for $277 days for $44
50 GB for 10 days for $3910 days for $55
100 GB for 15 days for $6015 days for $76
20 days for $87
30 days for $103
United States local plan10 GB for 3 days for $105 days for $31
20 GB for 5 days for $207 days for $44
50 GB for 10 days for $3010 days for $55
100 GB for 15 days for $4515 days for $76
Global data plan6 GB for 60 days for $53N/A
12 GB for 180 days for $87N/A
36 GB for 360 days for $113N/A
60 GB for 360 days for $173N/A

Inflight plans

FlexiRoam’s inflight data plans allow travelers to stay connected during flights. These plans are available for selected airlines and aircraft models, and travelers should verify availability with customer support before purchasing.

DataValidityPrice
1 GB1 day$10 USD
2 GB1 day$18 USD
Unlimited1 day$25 USD

Connection quality

On their website, FlexiRoam claims that their eSIM automatically connects to the strongest signal in the country you are in, choosing from more than 500 operators.

Customer service

You can contact FlexiRoam’s 24/7 customer service in several ways. They offer a contact form, different social media channels, WhatsApp, and a chatbot on their website.

The chat option is not visible on some pages. However, you can reach it from the home page. It will offer an AI assistant, but you can choose to talk to an agent instantly. Moreover, as soon as the AI assistant doesn’t know the answer, it automatically connects you to an agent.

You can continue the chat via Facebook Messenger, WhatsApp, or Instagram by clicking on the upper right corner of the Chat window. 

Options to contact FlexiRoam customer support
Options to contact FlexiRoam customer support. Source: FlexiRoam website

FlexiRoam App review

You can download the FlexiRoam app from Google Play or the Apple Store. The installation is pretty easy. However, once you download the app, you have to sign up before using it. You can sign up using the email address and password combination or via Google. 

After you add these details, you’ll be prompted to verify your email. Once you verify your email, FlexiRoam will ask you to log in, and then you’ll have your profile all set up.

You can use the FlexiRoam app to check the coverage, wallet, and your account. You can also use it to buy new digital SIM cards, manage your existing ones, contact customer support, or access the knowledge base.

FlexiRoam X registration
FlexiRoam X registration. Source: FlexiRoam App

How to activate FlexiRoam eSIMs

Just like many other travel eSIMs, you can activate FlexiRoam in just a few steps. Here are the instructions for eSIM-compatible phones:

  1. Purchase a data plan from either the app or the web store.
  2. Scan the QR code that you’ll receive after the purchase.
  3. Follow the prompts to activate your plan.

Holafly’s unlimited data eSIM: An eSIM you can trust

If you’re seeking complete peace of mind during your holiday, Holafly’s unlimited tada plans might be the best choice for you. All Holafly plans include unlimited data, 24/7 customer support, and up to 1 GB of data sharing daily, ensuring that you’ll never lose connection during your travels. On top of that, you can choose any number of days from 1 to 90 for your plan, allowing you to match you eSIM to your holiday and avoid paying for any time you don’t need.

Prices start as low as $1.55/day for the 90-day plans, and even short-term plans start at $3.90/day for the most popular destinations, making Holafly a cheaper option than FlexiRoam if you need unlimited data.

Curious how FlexiRoam holds up against other global eSIM providers? Check our reviews of these FlexiRoam and Holafly alternatives:

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Katarina M Arsic

Katarina M Arsic

Senior Writer

With a background in English literature and a focus on storytelling, I’ve turned my interests in travel and technology into a career helping others stay connected abroad. Originally from Serbia, I work remotely with my husband, experiencing local cultures firsthand and bringing that perspective to my writing for Holafly. Fun fact: before focusing on content creation, I was a professional volleyball player.

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