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Maya eSIM review 2026: Prices, features, and plans
Maya Mobile offers unlimited data eSIM plans for 165+ countries, with no throttling and 24/7 WhatsApp support. This review covers how it works, what it costs, and what to consider before buying.
Maya Mobile offers unlimited data eSIM plans for 165+ countries, with no throttling, no speed caps, and 24/7 customer support via WhatsApp. In this Maya eSIM review, we cover how it works, what the plans cost, coverage, and refund terms, everything you need to decide whether it’s the right eSIM for your trip.
We also cover Holafly as a point of comparison for travelers weighing up their options.
Peace of mind before you fly
Set up your Holafly eSIM before travel and get unlimited data on arrival.
How does the Maya Mobile eSIM work?
A Maya Mobile eSIM works like any virtual SIM card. It helps connect you to local networks in their supported destinations using the eSIM tech pre-built into your phone. But how does that work when travelling?
To use a Maya Mobile eSIM, the first step is to find your ideal data plan based on your destination, install it, and activate data roaming upon arriving at your destination.
Disclaimer: The data in this comparison is accurate as of October 13, 2026, and is subject to change.
Maya Mobile eSIM plans and pricing
Currently, the official Maya Mobile eSIM website displays two types of plans:
- Global
- Global + Cruise (this plan supports 20 cruise lines, including Azamara Cruises, Carnival Cruise Line, Celebrity Cruises, Disney Cruise Line, Explore Journeys, Explores, and more)
Both plans offer unlimited data allowances with four different durations: 3-day, 7-day, 14-day, and 30-day plans.
| Maya Mobile Global eSIM plans | Maya Mobile Global + Cruise eSIM plans |
|---|---|
| 3-day Unlimited data plan for $9.99 | 3-day Unlimited data plan for $49.99 |
| 7-day Unlimited data plan for $19.99 | 7-day Unlimited data plan for $109.99 |
| 14-day Unlimited data plan for $27.99 | 14-day Unlimited data plan for $160.99 |
| 30-day Unlimited data plan for $49.99 | 30-day Unlimited data plan for $299.99 |
Maya eSIM network coverage
Maya Mobile offers a single global eSIM plan covering 165+ countries across Europe, Asia, the Americas, Africa, the Middle East, and Oceania. There are no separate single-destination or regional plans to choose from.
Maya connects you to local partner networks in each destination, with 4G and 5G speeds where available. The specific network you connect to will depend on which country you are in.
Before purchasing, check the Maya website to confirm your destination is included in their global coverage.
Maya eSIM compatibility
Maya Mobile’s eSIMs are compatible with a range of devices, including iOS, Android, and Google eSIM phones.
Other devices, such as laptops or smartwatches, aren’t listed in their compatibility section, so it’s best to avoid purchasing a Maya eSIM for an unlisted device.
If you have doubts about whether your device can use a Maya virtual SIM card, you can check the device compatibility list. For an industry-wide comparison, check out our eSIM-compatible phones list.
Maya eSIM refund policy
Next up in our Maya eSIM review: refunds. You are eligible for a 100% Maya eSIM refund if:
- Your trip was cancelled.
- You bought an unnecessary plan/data.
- You do not have an eSIM-compatible phone.
It’s important to note that if you consumed 10% of your plan allowance on limited plans or over 1 GB on unlimited data plans, your eSIM is no longer eligible for a refund. There are no partial refunds for any eSIM data plans.
If your Maya eSIM isn’t working and you want to request a Maya refund, you’ll need to submit a request on their help website, including as many details as possible.
If you want to compare refund policies side by side, our Holafly vs. Maya Mobile review covers both providers in detail.
Maya eSIM customer service
Maya Mobile offers 24/7 customer support via WhatsApp, with real people available around the clock. This is a meaningful differentiator – many eSIM providers rely on automated responses or restricted support hours, so having live WhatsApp agents available at any time is worth noting, particularly if you run into issues while travelling.
For non-urgent queries, support is also available via the Maya help centre on their website.
Another option is to use the “Contact Us” link in the main menu to submit a request to the support team based on your needs.
Lastly, you can check the “FAQs” menu in case you have specific questions regarding your mobile data plan.
Get connected with Holafly
If you want to explore other providers alongside Maya Mobile, Holafly offers unlimited data travel eSIMs for 200+ destinations, with no throttling, no data caps, and plans from 1 to 90 days.
For longer stays or frequent travel, Holafly Plans is a pay-monthly eSIM covering 170+ destinations on a single plan. Cancel anytime, no long-term commitment.
And with Holafly’s Always On 1 GB backup data included with every eSIM purchase, you can enjoy instant internet access for emergencies, like calling an Uber or booking a last-minute flight. Simply keep the Holafly eSIM installed on your device to stay connected whenever travel gets difficult.
An eSIM you can rely on
Join over 10 million customers and get connected with our trusted, global services.
FAQ about Maya Mobile eSIM
Yes. Maya Mobile is a recognised eSIM provider offering unlimited data plans for 165+ countries. The service includes 24/7 WhatsApp support with real people and no throttling or speed caps on any plan. As with any eSIM provider, check the refund terms and coverage for your specific destination before purchasing.
No. Maya Mobile eSIMs are data-only plans and do not include a local phone number. If you need a local number alongside data, you would need a separate service for that.
Yes, there is a Maya mobile app, as that is what is used to set up and use the product. You can find it on the App Store or Google Play Store.
Curious about how Maya eSIM performs compared to other global eSIM brands? Check out our reviews of these recommended Maya eSIM and Holafly alternatives:
- Breeze eSIM review
- Mobimatter review
- Nomad eSIM review
- RedteaGO review
- Roamless review
- Sparks eSIM review
- Ubigi eSIM review
Plans that may interest you
I first started my content creation journey as a freelancer in 2019, before connecting with Holafly in 2021. At Holafly, my travel and tech interests come together in one place as I craft high-quality articles about the eSIM and related markets. My content aims to help travelers stay connected, wherever they are.
