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Tusegurodeviaje.net reviews: Advantages & disadvantages
Read the reviews of TuSegurodeViaje.net: What users think about their insurance and services, and make the best decision for your trip.
Need an international medical insurance for your next trip and looking for suggestions? Today we’ll share reviews of TuSegurodeViaje.net, a travel-assistance company that connects you with the insurer best suited to your trip’s conditions.
If you’re unsure where to begin, stay with this post to learn more about TuSegurodeViaje.net’s services and what other travellers think after using it.
What is TuSegurodeViaje.net and what travel insurance does it offer?
TuSegurodeViaje.net operates in Brazil, Uruguay, Europe, the USA, Chile, Costa Rica, Panama, Peru, and Spain. The platform works as a travel-assistance and insurance comparison site, allowing users to evaluate and choose the coverage that best fits their journey.
It collaborates with a wide network of travel-assistance providers offering many products. Some companies you can compare include:
- Assist Card
- Assist Travel
- Assisto Tu Viaje
- AXA Assistance
- Europ Assistance
- Intermac Assistance
- Interwelt
- Omint Assistance
- One Alliance Travel Assist
- Pax Assistance
- TAS
- Terrawind
- Tripbuddy
- WOT
On TuSegurodeViaje.net, users can choose from several policies provided by insurers such as Assisto Tu Viaje and AXA Assistance. Assisto Tu Viaje offers regional and basic options like Ass 50, Ass 100, and Ass 250 for essential coverage. AXA provides Gold 60, Platinum 120, Silver 300, Black 500, and the exclusive Premium 1 M plan for maximum protection, plus long-stay policies such as Long Stay 80, 150, and 300, or Multi-trip plans (30, 60 or 90 days) that ensure continuous annual coverage.
Types of Travel Assistance
TuSegurodeViaje.net seems to have everyone covered. Whether you’re a digital nomad, a backpacker, or a student seeking adventure, there’s a travel-assistance type that fits your style. Here’s a quick look at each service:
| Service | Description |
| Multi-trip Assistance | For frequent travellers who want to cover several trips a year with one contract. |
| Long-Stay Assistance | Provides extended coverage for long-term stays abroad. |
| Student Travel Assistance | Designed for students abroad, covering medical needs and protection for electronic devices. |
| Work and Travel Assistance | Combines medical and work protection for young people joining work-and-travel programmes. |
| Tourism Travel Assistance | Basic plan for short holidays, including medical help, lost luggage, and flight cancellations. |
| Backpacker Travel Assistance | Essential coverage for adventurous, low-budget, independent travellers. |
| Group Travel Assistance | Designed for families or friends, offering coverage for all members during the trip. |
What do their travel insurance policies cover?
On TuSegurodeViaje.net, you can choose the travel-assistance plan that best suits your journey. Each insurer offers different levels of coverage, yet most include these key benefits:
- Medical assistance for illness or accidents: Covers hospital and medical expenses if you require treatment during your trip.
- Medical repatriation: Includes emergency transport to your home country or, in extreme cases, repatriation of remains.
- Trip cancellation or interruption compensation: Reimburses non-refundable costs if you must cancel or cut short your trip for valid reasons.
- Lost, stolen or delayed luggage: Offers compensation if your luggage is lost, stolen, or seriously delayed.
- Legal assistance: Provides advice and covers legal expenses if you face legal issues while travelling.
Additional coverages
TuSegurodeViaje.net offers a variety of additional coverages to ensure that your trip is covered in all possible aspects. In addition to the basic travel assistance coverages, you can purchase specialised insurances that cater to particular situations, such as high-risk sports or travel during pregnancy. These specialised add-ons can be combined with basic plans for extra peace of mind, especially during sports, pregnancy, or pet travel.
| Coverage | Features | Includes | Partner Providers |
| Sports Travel Assistance | For travellers practising sports like skiing, surfing, trekking, golf, or football, both amateur and professional. | Medical care for injuries, surgeries, hospitalisation, and medication. | AXA Assistance, Europ Assistance, Travel Ace, Universal Assistance, Assist Card, Assisto Tu Viaje, Interwelt, Full Cober. |
| Assistance for Pre-existing Conditions | Designed for travellers with chronic or pre-existing medical conditions. | Medical attention related to diabetes, hypertension, asthma, and other ongoing illnesses. | Assisto Tu Viaje, AXA Assistance, Europ Assistance. |
| Pregnancy Travel Assistance | Tailored for pregnant women travelling abroad. | Medical check-ups up to 32 weeks, 24/7 care, and emergency obstetric services. | AXA Assistance, Europ Assistance, Travel Ace, Universal Assistance, Assist Card, Assisto Tu Viaje, April, Interwelt, Full Cober. |
| Trip Cancellation Assistance | Covers non-refundable expenses when cancellation occurs for valid reasons. | Refunds for cancellations due to illness, accident, or urgent family situations. | |
| Personal Liability Assistance | Protects you against accidental damage caused to third parties. | Compensation for property or personal damage and related legal expenses. | |
| Personal Accident Assistance | Provides compensation in the event of accidents during travel. | Medication, hospitalisation, and payments for permanent disability or death. | |
| Pet Travel Assistance | For travellers accompanied by pets. | Emergency veterinary care and coverage for lost or delayed pets. | |
| Electronic Device Assistance | Covers damage, theft, or loss of personal electronic devices. | Repair or replacement of laptops, cameras, or smartphones. | |
| Luggage Assistance | Provides compensation for lost, delayed, or damaged baggage. | Refunds for permanent loss or delivery delays. |
What’s not included in Safe Travel Assistance travel insurance?
Exclusions can be those tiny details we sometimes overlook, yet they make a big difference while travelling. These exclusions vary depending on the insurer, as the platform lets you compare many options. Here are the most common exclusions found in standard travel insurance plans:
- High-value luggage items: Some policies don’t cover valuables like jewellery, expensive electronics, or musical instruments. Check if you need additional coverage for these.
- Unattended luggage: Losses or damage to unsupervised bags left in public places are generally excluded. Always keep your belongings close.
- Pre-existing medical conditions: Medical conditions known before travelling are usually excluded unless you buy special coverage. Declare any conditions when applying.
- Extreme sports: Activities like skydiving, deep diving, or mountaineering often aren’t included in standard plans. Get an extra policy if needed.
- Negligence or illegal acts: Incidents caused by reckless behaviour, lawbreaking, or alcohol or drug use aren’t covered by most insurers.
- Natural disasters or war: Some plans exclude earthquakes, floods, wars, or terrorist attacks. Confirm if your policy includes such risks.
TuSegurodeViaje.net reviews and customer service
According to TuSegurodeViaje.net reviews online, the company remains accessible to customers through several contact channels. You can email clientes@tusegurodeviaje.net for queries or support. They also have dedicated phone lines for countries like Argentina, Chile, and Mexico.
Users highlight quick and effective service. Many mention that purchasing was simple and that they received their policy in under 24 hours.
- “Great price, very kind and attentive while booking.” – María Palazzo.
- “Customer support is excellent, they reply fast, and my policy arrived the next day.” – Daiana Aciar.
- “Efficient and professional service. We’re very pleased with their attention.” – Juliana Iriart.
TuSegurodeViaje.net reviews and website experience
Browsing TuSegurodeViaje.net is quite pleasant. Its homepage has a clean design and quick access to key sections like providers, contact information, and a useful blog. The menu is well organised, making it easy to find service details. The site also links to social networks such as Facebook and Instagram, which helps maintain direct communication with users.
Advantages and disadvantages of TuSegurodeViaje.net
Let’s get straight to it! Here’s a table summarising what’s good and what could improve on TuSegurodeViaje.net:
| To keep | To improve |
| Variety of providers: Offers a wide range of travel-assistance options, allowing users to compare and choose what suits them best. | Detailed information: Adding more specifics about coverage and exclusions for each plan would improve transparency. |
| Multichannel support: Various contact methods, including email and country-specific phone numbers, make communication easy. | Estimated prices aren’t visible: Users can’t view price ranges publicly without requesting a quote. |
| Social media presence: Active on Facebook and Instagram, promoting engagement, updates, and exclusive offers. | It needs to update the information from the providers. Outdated provider data: Currently displays full details for only two partners, AXA Assistance and Assisto Tu Viaje. |
User experiences and reviews of TuSegurodeViaje.net
Reviews of TuSegurodeViaje.net show a mix of positive and negative feedback, reflecting both strengths and weaknesses. Most highlight excellent customer care and personalised support, though some mention delays with refunds.
Positive aspects mentioned by travellers
The most praised feature is their personalised service. Many travellers appreciate the kindness and clarity of agents like Emilia and Yesica, who offer reliable guidance and reassurance.
- Horacio Galarza says: “Excellent assistance from Emilia, she patiently explained everything. I highly recommend her service.”
- Tito Nesti notes: “Thanks to Assisto and especially Emilia Delutis for the clear advice and great prices with strong coverage.”
Others emphasise their quick responses during emergencies or medical incidents, showing efficiency and follow-up until full resolution:
- “Immediate and efficient support during a medical emergency. They stayed in touch for 72 hours.” – Gabriela Zanardi.
Negative reviews of TuSegurodeViaje.net
However, not everything is perfect. Refund delays seem to be a weak point. Some users reported long waiting periods and difficulties claiming compensation:
- “Six months waiting for a refund and still nothing.” – Julián.
- “They make it nearly impossible to get your money back.” – Fefo Alfredo.
This is our analysis of TuSegurodeViaje.net reviews.
This is our analysis of the reviews for TuSegurodeViaje.net: As always, the final decision is in your hands. Remember: A good insurance plan is as essential as your passport — and so is your internet connection. Imagine losing your luggage and finding the airport Wi-Fi useless. How do you contact your insurer? This is where Holafly monthly plans come in. With our new data plans, we guarantee connection at the destination of your choice. Never lose contact — not with your insurance, nor with the world!
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