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Mundo Joven travel insurance reviews: Advantages & disadvantages
Read Mundo Joven travel insurance reviews to learn about the pros, cons, services, plans, coverage, and rates.
If you’re a digital nomad or travel frequently, you’ll know that many destinations require you to get travel insurance to enter their territory. To make your search easier, today we’ll review the Mundo Joven travel insurance reviews. Apart from their experience and multiple insurance services, you’ll also know what others have said about them and whether they live up to their promises. Here’s all the information for you to assess if a policy from this company will be your next purchase.
What is Mundo Joven and what travel insurance do they offer?
Mundo Joven is a travel agency with 30 years of experience in the tourism industry, dedicated to selling and facilitating adventures for travellers of all ages. They offer a variety of travel services such as flights, tours, accommodations, and travel insurance. In this post, we’ll focus on the latter, whose coverage extends to several destinations in Europe, South America, North America, and Mexico.
Types of Mundo Joven insurance
| Plan | Medical Assistance | COVID-19 Coverage | Age Limit | Approximate Price in Dollars/week |
| Super | Up to $100,000 (€92,000) | Yes. | 85. | From $65 (€60) |
| Elite | Up to $1 million (€920,000). | Yes. | 70. | From $112. |
| University | Up to $100,000 (€92,000) | Yes. | 70. | From $102 (€98). |
| National (Mexico) | Up to $1,500 (€1,400) | Yes. | 75/85. | From $22 (€20) |
| Budget | Up to $50,000 (€46,000) | Yes. | 75/85. | From From $39 (€35) |
What do Mundo Joven travel insurances cover?
1. Super Plan
- Trip cancellation for various reasons.
- Emergency dental treatment.
- Compensation for lost luggage on a cruise or regular airline.
- Hotel expenses for an accompanying relative in case of hospitalization.
- Hotel expenses for convalescence.
- Funeral repatriation.
- Life insurance for accidental death on public transport.
- Initial medical assistance for chronic or pre-existing conditions.
2. Elite Plan
- Prescribed medications without limit.
- Emergency dental treatment.
- Compensation for lost luggage on a cruise or regular airline.
- Hotel expenses for an accompanying relative in case of hospitalization.
- Hotel expenses for convalescence.
- Funeral repatriation.
- Life insurance for accidental death on public transport.
- Initial medical assistance for chronic or pre-existing conditions.
- Compensation for lost or stolen passport.
- Access to VIP lounge for delayed flights.
- Insurance for trip cancellation for various reasons.
3. University Plan
- Civil liability.
- Emergency dental treatment.
- Hotel expenses for an accompanying relative in case of hospitalization.
- Hotel expenses for convalescence.
- Funeral repatriation.
- Life insurance for accidental death on public transport.
- Initial medical assistance for chronic or pre-existing conditions.
- Compensation for lost or stolen passport.
- Psychological assistance.
- Protection for electronics.
4. National Plan
- Trip cancellation for various reasons.
- Emergency dental treatment.
- Compensation for lost luggage on a cruise or regular airline.
- Hotel expenses for an accompanying relative in case of hospitalization.
- Hotel expenses for convalescence.
- Funeral repatriation.
- Life insurance for accidental death on public transport.
- Initial medical assistance for chronic or pre-existing conditions.
5. Budget Plan
- Prescribed medications without limit.
- Emergency dental treatment.
- Compensation for lost luggage on a cruise or regular airline.
- Hotel expenses for an accompanying relative in case of hospitalization.
- Hotel expenses for convalescence.
- Funeral repatriation.
- Life insurance for accidental death on public transport.
- Initial medical assistance for chronic or pre-existing conditions.
What is not covered by Mundo Joven travel insurance?
- Accidents on non-regular flights: Mundo Joven insurance does not cover accidents that occur on flights not operated by regulated commercial airlines.
- Chronic or pre-existing illnesses: Although some policies offer limited coverage for initial medical attention for chronic or pre-existing conditions during a crisis, they do not include ongoing treatments related to such conditions.
- Professional sports: Participation in professional sports or competitions is typically excluded from standard coverage.
- Negligence or illegal activities: Any incidents caused by negligence, involvement in illegal activities, or under the influence of alcohol or drugs are not covered by the insurance.
Opinions of Mundo Joven travel insurance and customer service
Mundo Joven offers many ways to get in touch with them, such as a call centre, WhatsApp, and email, and they claim to be available 24/7. Some travellers have had good experiences, saying that they are quite quick and effective, especially when it comes to medical emergencies or last-minute changes to plans. However, in contrast, some have mentioned that responses can be a bit slow, or that when they file complaints, they don’t receive follow-up.
So, as with everything, it depends on the situation. That’s why it’s important to consider the mixed reviews. It’s best to be prepared and know that, even though the service seems pretty comprehensive and the channels are varied and efficient, it might not always be exactly what you expect.
Opinions of Mundo Joven travel insurance and the website
When navigating Mundo Joven’s website, you’ll find a modern and visually appealing interface. The homepage prominently displays options for flights, tours, accommodations, and travel insurance, with easy access to these services with just one click.
The travel insurance section offers specific information about the various available plans for backpackers and families, coverage, and prices, with the option to quote the insurance directly online based on your destination and travel dates. The site also has a frequently asked questions section that addresses common queries about travel insurance.
In general, the Mundo Joven platform provides a smooth and accessible user experience, with clear information and useful tools for travel planning and insurance purchasing.
Advantages and disadvantages of Mundo Joven travel insurance
Now, let’s take a look at the pros and cons of Mundo Joven travel insurance:
| To keep | To improve |
| Variety of services: Insurance, flights, tours, experiences, and accommodations. | Customer service: Some users reported delays in responses and lack of follow-up in certain situations. |
| Insurance coverage: Mundo Joven travel insurance offers comprehensive coverage, including medical expenses, hospitalisation, and repatriation, providing peace of mind for travellers. | Refund management: There are comments indicating difficulties in managing refunds for unused or cancelled services, which has caused dissatisfaction among some clients. |
| Specialised plans: The agency offers travel insurance designed for different traveller profiles, such as backpackers, students, and seniors. | Communication with customers: Some travellers mentioned that limited communication affected their overall experience. |
| Easy online purchase: The ability to quote and purchase travel insurance online offers comfort and accessibility to users. | Clarity in terms and conditions: The agency does not provide clear information about exclusions. |
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User experiences and opinions of Mundo Joven travel insurance
The opinions of Mundo Joven travel insurance are limited, but the available information will give you a good idea of what to expect from this service. Let’s take a look at what those who have already trusted Mundo Joven for their trips have to say.
Medical care and expenses abroad
Users who have used the medical services of the insurance, such as Alberto López, have positive things to say about Mundo Joven. Alberto suffered an injury on his trip to India and his insurance allowed him to continue his adventure without further issues. Similarly, Andrea López, who frequently travels to Europe for work, says that Mundo Joven’s insurance fits her various needs, even for frequent travellers. However, some mention
However, some mention that the processes can be long or complicated when it comes to refunds, causing some distrust, as is the case with Fernando, who had issues with a refund for an additional service not received during a tour in the Greek Islands.
Luggage protection and tools
Regarding luggage and tools protection, the reviews are more positive. Luis Barrera, who travelled to Canada with his family, highlighted that Mundo Joven insurance responded well when his luggage was lost during a layover. Despite some setbacks and delays in the refund process, the experience was satisfactory. However, not everyone shares the same luck, and some users have reported significant delays in processing claims, which can be frustrating in urgent situations.
Trip cancellation and refunds
Experiences with trip cancellations and refunds vary. While some users have commented that Mundo Joven has responded well regarding refunds for flight changes or losses, such as Luis Barrera, others have had a more negative experience, like Fernando. He mentions that he paid extra for his trip to the Greek Islands, but due to changes in the cruise, not only didn’t he get a refund, but he was left waiting for almost a year. These delays are a common concern in several comments, especially when travellers expect a quick response.
If you’re still not convinced with the reviews of Mundo Joven travel insurance, check out our blog for more traveller comments on MAPFRE insurance, AXA or Heymondo insurance reviews. Take advantage and compare.
Frequently Asked Questions about Mundo Joven Travel Insurance
Yes, Mundo Joven travel insurance includes coverage for emergencies related to COVID-19, such as medical expenses arising from the illness.
Generally, travel insurance should be purchased before your trip starts. However, some plans offer the possibility to buy insurance for ongoing trips, depending on the policy conditions.
Yes, Mundo Joven travel insurance covers delays or cancellations of flights, covering any additional expenses such as accommodation and meals.
Mundo Joven travel insurance covers theft or loss of luggage and personal belongings, but it’s recommended to check if there are any coverage limits for these cases and if police reports are required.
Generally, travel insurance is not refundable once purchased, but some policies allow cancellations under certain conditions.
Yes, Mundo Joven travel insurance allows you to add other family members under a family policy if you’re travelling with children or a partner.
