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What Happens to Unused Data After the End of My Plan?

To stay connected while traveling, keep in mind that your Holafly eSIM is valid only for your selected plan, and any unused data will be lost upon expiration, as Holafly does not allow rollover or carryover. In this article, you’ll discover the limits of your eSIM plan, tips to maximize your data usage, and how to manage your balance effectively. Make the most of your data while you can!

Understanding the Limits of Your Holafly eSIM Plan

unused data

eSIMs with daily GB packages will automatically expire once the purchased days are up. On the other hand, Unlimited Data eSIMs don’t have daily limits but will expire automatically when the purchased period ends.

Ways to Get the Most Out of Your Plan

  • Activate your eSIM only when you arrive at your destination to avoid wasting a day of usage. If you've set it up beforehand, keep it deactivated until you need it.
  • Purchase only the number of days you think you'll need to avoid losing any unused data.
  • Consider recharging your Holafly eSIM the day before it expires, or buy a new one if your current plan has already ended.

Troubleshooting tips

Regularly managing your data in the Holafly app or Holafly Center is essential to avoid losing unused data and tailor your usage to your needs. This helps optimize your balance, enhance your experience, and ensure uninterrupted service.

To Check Data Usage on the Holafly APP:

  • Open the Holafly app > Go to My eSIM > View details: Here, you will find information about usage days, activation date, and expiration date.

To Check Data Usage on the Holafly APP:

To Check Data Usage on the Holafly Center:

  • Log In to the Holafly Center from the Website > Select My eSIMs icon > On the eSIM you need the information, Select View Details > You'll see the used days on your unlimited plan or the remaining GB on your limited plan.

To Check Data Usage on the Holafly APP:

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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