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Superloop international roaming: Rates and activation
Learn how Superloop international roaming works, including PAYG rates, activation steps, supported countries, and cost-saving tips for travel.
Superloop international roaming is available on all its mobile plans, but it won’t work until you add PAYG (Pay as you go) credit or a roaming add-on. The roaming feature is pre-configured on your SIM, so no settings need to be changed, but usage only begins once credit is added.
This guide breaks down Superloop international roaming rates, lists the supported countries, and shares practical tips to help you avoid high roaming charges while travelling.
You’ll also discover a reliable Superloop alternative with Holafly’s international eSIM, offering unlimited data for stress-free travel.
Get connected from anywhere
Buy your eSIM no matter where you are. All you need is an internet connection.
Whose network does Superloop use?
The Superloop eSIM in Australia operates on the Telstra Wholesale mobile network, providing access to 4G and 5G coverage nationwide.
This setup ensures strong performance in metro centres as well as many regional areas.
Does Superloop have international roaming?
Yes, Superloop offers international roaming on eligible prepaid plans. To use it, you’ll need to either add PAYG credit or purchase a roaming add-on through your SuperHub account.
Without available credit or an active add-on, roaming services won’t work, even though roaming is pre-configured on your SIM.
If you’re using PAYG credit, all roaming usage, including data, calls, and SMS, is charged per use and deducted from your balance.
You can also manage or disable roaming services (voice, data, or messaging) anytime through the SuperHub portal or Superloop app.
Superloop international roaming countries
Superloop international roaming is available in over 73 countries, allowing you to connect to partner networks across major travel destinations. However, availability and performance can vary based on the local network and region.
Here’s a list of Superloop international roaming countries:
| Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Cambodia, China, Hong Kong, India, Indonesia, Israel, Japan, South Korea, Macao, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam, Australia, Fiji, New Zealand, Papua New Guinea, Samoa, Tonga, Vanuatu, Canada, Mexico, United States, Brazil, Chile, Colombia, Egypt, Kenya, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates |
Superloop international roaming price
Using Superloop international roaming, you have two ways to pay: You can either go with pay-as-you-go rates, which vary by country across four pricing zones, or choose an add-on pack.
Below, you’ll find both options explained to help you choose the most cost-effective way to stay connected with Superloop abroad.
Pay as you go
To use Superloop international roaming, your account must have a sufficient PAYG credit balance, as roaming usage isn’t included in standard plan allowances.
Here is a quick breakdown of Superloop international roaming zone-based rates. All prices shown below are in Australian Dollars (AUD):
| Zone | Voice (per min) | SMS (per message) | Data (per MB) |
|---|---|---|---|
| 1 | $1.50 | $0.60 | $1.00 |
| 2 | $2.50 | $1.20 | $1.25 |
| 3 | $5.00 | $1.20 | $2.50 |
| 4 | $6.00 | $1.20 | $4.00 |
Below is also a sample of Superloop roaming rates in the top travel destinations from Australia. Feel free to check how much data do you need for travel so you can better estimate your data roaming costs abroad.
| Country | Zone | Voice (per min) | SMS | Data (per MB) |
|---|---|---|---|---|
| United Kingdom | 1 | $1.50 | $0.60 | $1.00 |
| United States | 1 | $1.50 | $0.60 | $1.00 |
| Japan | 1 | $1.50 | $0.60 | $1.00 |
| Germany | 1 | $1.50 | $0.60 | $1.00 |
| New Zealand | 1 | $1.50 | $0.60 | $1.00 |
| South Africa | 2 | $2.50 | $1.20 | $1.25 |
Notes:
- On cruise ships, Superloop roaming connects via satellite and is charged at Zone 4 rates. When docked, your phone switches to the local network, and standard country rates apply. Connection may drop near the port if the ship disables its network.
- If your destination isn’t listed here, you can check its zone and global roaming rates by entering the country name into the search bar on Superloop’s website.
Superloop roaming add-on
Superloop offers a small set of roaming add-ons that you can purchase via the SuperHub portal or Superloop app, depending on whether you prefer a fixed 7‑day allowance or flexible pay‑as‑you‑go credit.
| Superloop add-on | Price (AUD) | What’s included | Validity |
|---|---|---|---|
| IR Travel Pack 7 | $35 | 30 mins calls, 30 SMS, 5GB roaming data (incl. MMS) | 7 days (Sydney time)* |
| PAYG Credit Add‑on | $10 | PAYG roaming usage at standard rates | Until used |
| PAYG Credit Add‑on | $50 | PAYG roaming usage at standard rates | Until used |
* The IR Travel Pack expires at midnight Sydney time (AEST or AEDT), regardless of your local timezone. For example, if you’re in London, it will end at 14:00 UTC. Usage beyond that point is charged at PAYG rates.
What is the best way to avoid Superloop roaming charges?
While Superloop offers roaming flexibility, costs can escalate quickly, especially if background data is active. Here are some simple ways to avoid roaming charges and stay in control:
- Track your usage through the SuperHub portal or Superloop app
- Turn off background apps that use the most mobile data and disable auto-updates before you travel
- Use WiFi for tasks like video streaming, maps, and file uploads
- Enable airplane mode when you’re not actively using your device
- Consider an unlimited Holafly travel eSIM for fixed-cost data in 200+ destinations
These steps can go a long way in reducing unnecessary roaming usage, but it’s still important to understand just how quickly costs can add up if you’re relying on PAYG data.
For example, even 200MB of data in a Zone 1 country like the UK, US, or Japan could cost you AUD $200 at Superloop’s official rate of AUD $1.00 per MB, and that’s without making any calls or sending texts.
Holafly eSIM: A simpler alternative to Superloop roaming
If you’re looking for a more flexible and stress-free way to stay connected abroad, Holafly’s international eSIM is a strong alternative to Superloop’s roaming setup.
Instead of managing PAYG credit or tracking zone-based rates, Holafly gives you unlimited high-speed data in over 200+ destinations, with no hidden fees or usage caps.
With daily plans from AUD $5.90 and cost-effective monthly Holafly Plans options for longer stays, Holafly makes it easy to stay connected, however long you’re travelling.
Here’s what makes Holafly an alternative to Superloop:
- Unlimited data with transparent pricing
- Coverage in 200+ destinations, including Australia, the US, Europe, and Asia
- Instant eSIM activation via QR code with no SIM swap required
- Hotspot and tethering support
- 24/7 multilingual customer support
Wherever you’re headed, Holafly lets you travel with confidence, clear pricing, unlimited data, and no roaming stress.
Avoid hidden data costs
Get the full price upfront with a Holafly eSIM. Enjoy unlimited data at no extra cost.
Disclaimer: The data in this article is accurate as of January 27th, 2026, and is subject to change.
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Formerly a travel journalist turned marketing copywriter, I found my way back to the travel world with Holafly—my dream company that made remote work possible. My motto? “Dream big and make it happen.” I’m passionate about writing, exploring the world, and staying active through walking, running, swimming, and hiking. I also love learning, reflecting, and connecting with inspiring minds.
