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SimCorner eSIM not working? Here’s what you can do

Can’t connect due to a SimCorner eSIM not working? Find out how to identify and resolve the most common issues in this detailed guide.

Struggling to stay connected abroad because your SimCorner eSIM is not working? While most users enjoy a reliable service in over 200 destinations with SimCorner, network, data access, and activation issues can still arise. However, you can resolve most common issues with SimCorner eSIMs on your own.

In this guide, we’ll help you get your SimCorner eSIM up and running with step-by-step troubleshooting instructions for the most common problems. We’ll also introduce you to the unlimited data plans by Holafly, just in case you need a new provider.

In this article

Why is SimCorner eSIM not working?

There are a few main reasons why your SimCorner eSIM may not be working:

Your phone doesn’t support eSIMs: Recently released flagship models tend to be eSIM-compatible, but some older phones or budget models still don’t support the technology.
You’ve disabled data roaming: Data roaming must be enabled on your phone’s settings for mobile data to work abroad.
Your device isn’t connecting to the local network: You may need to manually select a network if your device doesn’t connect automatically.
Incorrect or outdated APN settings: You must make sure your device’s APN settings are correct for your eSIM to access SimCorner’s data services.

Don’t worry if those issues sound technical. You can usually resolve them in a few quick steps.

How to fix SimCorner eSIM issues

If you’re stuck with a SimCorner not working, follow these simple step-by-step instructions to troubleshoot and resolve the problem:

Check if your device supports eSIMs

To begin, check that your device is eSIM-compatible. Here’s how you can do so, depending on the device that you have:

iPhone

All iPhones starting from the XR support eSIMs, except for devices bought in certain regions, such as Mainland China. Follow these steps to check:

Open Settings.
Tap Mobile Data/Cellular Data.
Tap Add Mobile Data Plan.
Search for the option to Add eSIM.

If the Add eSIM option is there, it means your iPhone is eSIM-compatible

Android

Even though eSIM technology has become more widespread in recent years, many Android phones still don’t support eSIMs.

The steps to check can vary slightly depending on the make and model of your Android device, but they typically look like the following:

Open Settings.
Tap Connections.
Tap SIM Card Manager.
Search for an EID section.

You can also open Settings, then tap Connections and SIM Card Manager. You’ll see an option to Add eSIM if your device supports them.

Restart your phone after eSIM installation

Restarting your iPhone or Android forces it to reset its network settings. Your device will attempt to connect to the best local network automatically when it turns back on.

Wait around 30 seconds before turning your device back on, which will close any services or apps that may be preventing your eSIM from activating.

Turn on data roaming

You might be used to disabling data roaming while abroad to avoid roaming charges. However, you need to enable data roaming for your SimCorner eSIM to connect to the local carrier. Here’s the fastest way to do it on iPhones and Androids:

iPhone

Open Settings
Tap Mobile Data or Cellular Data/Cellular.
Tap Mobile Data Options/Cellular Data Options.
Tap the Data Roaming toggle switch to enable it.

If your iPhone supports multiple SIM cards and eSIMs, you can adjust the data roaming settings for each individually.

Android

Follow these steps to enable data roaming on Samsung devices. The instructions are similar for most Android phones:

Open Settings.
Tap Connections, then Mobile Networks.
Tap the Data roaming toggle switch to enable it.

Enable and disable Airplane Mode

If you enable Airplane Mode for 30 seconds and then disable it, your phone will attempt to reconnect to the best local network.

If you have an iPhone, swipe your finger downwards from the top-right edge of the screen. On the Control Panel, tap the airplane icon to enable and disable Airplane Mode.

The instructions are similar for Androids, except you can swipe downwards from anywhere along the top edge of the screen.

Manually select a local network in settings

In some cases, your phone doesn’t automatically connect to the best available network. To fix this, search for one manually by following these steps:

iPhone

Open Settings.
Tap Mobile Data or Cellular.
Tap Mobile Data Options/Cellular Network.
Toggle the Automatic switch off.
Select a carrier from the list.

Try connecting to several different providers to find one that offers the best coverage in your area.

Android

Here are the typical steps to search for networks manually on Android devices, though they can vary slightly depending on the make and model:

Open Settings.
Tap Connections, then Mobile Networks.
Tap the Select automatically toggle to disable it.
Select a carrier from the list.

Once you’ve finished those steps, see whether your device displays the carrier name with signal bars at the top of the screen.

Update your APN settings

If your phone’s Access Point Name (APN) settings are incorrect, your device won’t be able to access data services provided by SimCorner.

Your device should update its APN settings automatically when you activate your SimCorner eSIM. If it doesn’t, you should refer to the guide you received from SimCorner with your purchase to find the correct details. Then, follow these steps:

iPhone

Open Settings.
Tap Cellular/Mobile Data
Tap Cellular Data Network/Mobile Data Network.
Enter the correct APN details.

You’ll need to restart your device to apply the changes. Read our guide on troubleshooting data issues with iPhones if updating your APN details doesn’t work.

Android

Open Settings.
Tap Network & Internet
Tap Mobile Network, then Advanced.
Tap Access Point Names
Input the correct APN details as provided by SimCorner.

Remember to restart your device to apply the changes. You can read our guide on resolving data issues with Androids if incorrect APN details aren’t to blame.

If you need a trustworthy eSIM, Holafly is here to help

If your SimCorner eSIM is not working after following the steps detailed in this guide, contact SimCorner’s support team for assistance.

If you’re looking for an eSIM you can rely on, Holafly has got you covered. Enjoy unlimited data in 200+ countries, 24/7 customer support, and a reliable service trusted by over 10 million global users.

Learn more about the pros and cons of SimCorner in our detailed SimCorner review. Alternatively, read our comparison of Holafly and SimCorner to determine which eSIM plan is right for you.