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LATAM Airlines eSIM review: Pricing, coverage, and features

Read a LATAM Airlines eSIM review and discover its pricing, plans, coverage, and features. Plus, explore other mobile data alternatives with a wider coverage.

julio osuna english content writer

Published: August 12, 2025

LATAM Group launched the LATAM Airlines eSIM in July 2025, becoming the first airline in Latin America to offer this service. This solution allows travelers to get internet access in different countries and regions.

We’ll discuss the main features, like coverage, plans, and pricing, of the LATAM Airlines eSIM. We also cover everything from activation to customer service. 

Looking for an established eSIM provider? Holafly has sold over 10 million travel eSIMs worldwide. We dive deeper into Holafly’s international eSIM solution at the end of this blog.

latam airlines esim review

What is the LATAM Airlines eSIM?

The LATAM Airlines eSIM comes in collaboration with Gigs, a company specializing in mobile internet.

This technology allows you to get mobile data services abroad without a physical SIM, ensuring a data connection as soon as you arrive.

Its main advantage is flexibility and convenience, as you don’t have to visit a local phone store, swap SIM cards, or pay roaming charges. 

Disclaimer: The data in this review is accurate as of August 2025 and is subject to change

LATAM Airlines eSIM: An overview

This table includes a summary of plans, pricing, coverage, and other relevant features in the LATAM Airlines eSIM.

FeaturesInfo
Amount of dataPlans from 1 to 10 GB
PriceBetween $4 and $55. These vary depending on the destination and the amount of data
CoveragePlans for 10 individual countries and three regions
ActivationQR code
Customer supportOnline help center and email
Additional feesNo activation or cancellation fees
CompatibilityUnlocked smartphones compatible with eSIM

Plans and prices

LATAM Airlines eSIM plans are valid for 30 days and vary in data amounts. Plans range from 1 to 10 GB, and the official currency is USD, so double-check for additional exchange rates.

You also get LATAM Pass miles when buying an eSIM plan. For example, a 1 GB plan in Latin America and the Caribbean costs $14 and grants 42 miles.

Here are the official plans and prices for every available region and country.

Country / Region1 GB Plan3 GB Plan5 GB Plan10 GB Plan
Latin America and the Caribbean$14 $37 $50 $55 
Europe$5 $13 $18 $35 
Argentina$5 $15 $23 $41 
Brazil$5 $12 $17 $26 
Chile$5 $10 $14 $26 
Colombia$5 $12 $17 $30 
United States$4 $11 $15 $25 
Ecuador$10 $26 $30 $45 
Spain$4 $8 $11 $15 
France$4 $7 $8 $15 
Italy$4 $9 $14 $23 
Peru$4.5 $7.5 $11.5 $18 

When you’re about to run out of data, you’ll get an automatic notification to buy a top-up to get additional mobile data.

International coverage

The eSIM LATAM Airlines covers Argentina, Brazil, Chile, Colombia, Ecuador, and Peru. In Europe, it covers Spain, Italy, and France. Lastly, the USA is also a network-covered destination.

In addition to the country-specific plans, there are regional options. These are useful if you visit multiple countries in the same geographic area. Regional plans are available for Latin America and the Caribbean, Europe, and the USA.

Customer service

LATAM Airlines has a help center for its eSIM, which includes information on how to install and use it, an FAQ, and step-by-step guides. The center is available at https://latam.gigs.com/or-en. 

Fill out the LATAM contact form to get email support for technical and eSIM-specific issues, such as activation, intermittent internet connection, or questions about the plan or coverage. For now, the website is only available in Spanish.

Response times vary depending on the complexity of the inquiry, and support is only available in Spanish.

Refund policy

The refund policy is not detailed on the official LATAM eSIM website, but according to the terms and conditions, purchases are non-refundable. Once you’ve completed the purchase, no refunds will be issued even if you decide to cancel your eSIM account.

If Gigs suspends or terminates your account or agreement, no refunds will be issued for any services, unused subscriptions, license fees, or other items associated with your eSIM account.

LATAM doesn’t charge activation or cancellation fees. However, it is advised to read the full terms and conditions upon purchase to understand any applicable cancellation or refund policies.

Why choose the eSIM by LATAM Airlines?

The eSIM by LATAM Airlines is designed to simplify mobile connection abroad. Here are the main benefits:

BenefitsDetails
Instant activationNo need to insert or swap physical SIM cards. Activation is done by scanning a QR code sent via email
Global coverageCoverage in 10 specific countries, as well as various destinations around the world, with regional plans in Latin America, the United States, and Europe
Automatic connectionConnects to the best mobile network available at the listed destinations
Flexible plansVarious data options, from 1 to 10 GB
Hotspot compatibleData sharing through mobile hotspot is available
No surprise roaming chargesNo surprise charges with international roaming charges
Accumulation of LATAM Pass milesFor every eSIM plan purchased, customers get LATAM Pass miles
Online managementThe LATAM Airlines eSIM can be purchased, managed, and recharged entirely online through the official website

Prefer an eSIM with unlimited data? Try the Holafly eSIM

Suppose you prioritize a stable internet connection and a high data consumption without limitations. In that case, an alternative to the LATAM eSIM is Holafly, as LATAM plans might fall short when streaming, video calling, or sharing internet with others.

Here’s what you get when using Holafly:

  • An eSIM with unlimited data available in over 200 destinations, with specific-country and regional plans
  • Flexible plans from 1 to 90 days, ideal for short trips or several months
  • 24/7 customer support in different languages through live chat, WhatsApp, or mobile app
  • Data sharing anywhere from 500 MB to unlimited tethering, based on the selected plan
  • Holafly Plans, a subscription with coverage in over 170 countries, is an ideal solution for digital nomads and frequent travelers with plans including unlimited data and unlimited tethering
  • Upon purchasing a Holafly eSIM, the Holafly Rewards Program gives a certain amount of HolaCoins, special discounts, or even a free eSIM for a future trip
  • 5% discount using the Holafly Discount code MYESIMNOW5, valid for any listed destination

Holafly is a helpful option for travelers looking for unlimited data plans, a wider coverage area, or flexibility in plan duration.

Each Holafly Plan has specific characteristics, so choosing one depends on every traveler’s needs and budget.

Julio Osuna

Julio Osuna

English Content Writer

I first started my content creation journey as a freelancer in 2019, before connecting with Holafly in 2021. At Holafly, my travel and tech interests come together in one place as I craft high-quality articles about the eSIM and related markets. My content aims to help travelers stay connected, wherever they are.

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