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Frewie eSIM review: Is it worth buying?

Get the full breakdown of the Frewie eSIM’s coverage, pricing, and performance, and find out if it’s the right travel eSIM for your next trip.

Published: December 2, 2025

Heading overseas and considering a travel eSIM? If you’re based in Singapore, Frewie eSIM may seem like a convenient option, offering short-term data plans for trips to Japan, Thailand, Indonesia, and other popular regional destinations. But is it the best option for your needs?

In this Frewie eSIM review, we’ll guide you through coverage, pricing, and ease of use, and help you decide if it’s the right fit for your next getaway. 

We’ll also introduce Holafly’s unlimited eSIM as a Frewie alternative for travellers who prefer seamless, high-speed data without worrying about top-ups or data limits.

What is Frewie eSIM and how does it work?

Frewie eSIM is a Singapore-based travel eSIM provider offering short-term data plans for popular destinations like Japan, Thailand, Malaysia, South Korea, and Australia, as well as multi-country options across Asia and Europe. Designed for flexibility, Frewie’s eSIMs can be purchased via their official website, Shopee, or travel platforms like Traveloka.

After purchase, you’ll receive a QR code for instant activation, with no physical SIM or contract required. Most plans are data-only, with fixed data caps and durations from 3 to 30 days

Coverage and speeds depend on destination and network partners, so it’s worth reviewing plan details closely before choosing one.

Frewie eSIM review: The details

Before purchase, it’s worth understanding how Frewie eSIM performs. In this review, we’ll break down its coverage, plan types, supported destinations, customer support, and refund policy, giving you a clear picture of whether this eSIM is the right fit for your travels.

Coverage

Frewie eSIM offers coverage in multiple destinations worldwide. Whether you’re heading to Asia, Europe, the Americas, or beyond, you’re likely to find a compatible plan for your trip.

Here’s a list of supported Frewie eSIM destinations:

Africa, Albania, Andorra, Argentina, Armenia, Australia, Azerbaijan, Bangladesh, Belgium, Bolivia, Brazil, Bulgaria, Cambodia, Croatia, Cyprus, Czech Republic, Denmark, Europe & USA, Finland, France, Greece, Guam, Hong Kong & Macau, India, Indonesia, Israel, Japan, Jordan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Middle East & Africa, Montenegro, Netherlands, Norway, Pakistan, Philippines, Qatar, Romania, Saudi Arabia, Qatar, Oman & Kuwait, Singapore, Thailand & Malaysia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates (UAE), USA, USA & Canada

Data plans and pricing

Frewie offers two eSIM plan types: Daily Plans and Fixed Data Plans. Once you select your destination, you’ll be prompted to choose between these two options.

Some plans allow you to adjust the total data amount and validity, giving a bit of flexibility. However, a key limitation to note is that fixed plans often restrict the available validity periods based on the data size selected, which might reduce your ability to fully customise your plan.

Here’s a quick comparison of Frewie’s most popular plans:

DestinationDaily Plan (1GB/day)Fixed Plan (5GB total)
Japan10 days – SGD $36.5030 days – SGD $25.95
China10 days – SGD $12.6330 days – SGD $24.73
South Korea10 days – SGD $10.4130 days – SGD $18.87
Taiwan10 days – SGD $17.6530 days – SGD $16.42
Australia10 days – SGD $22.9030 days – SGD $11.65
USA10 days – SGD $15.0030 days – SGD $7.58
Europe10 days – SGD $23.8415 days – SGD $12.35
Africa1 day – SGD $7.24Not available
Hong Kong & Macau10 days – SGD $27.5330 days – SGD $10.94
Europe & USA10 days – SGD $23.8415 days – SGD $12.35

If you’re heading to a single country or region and want to avoid roaming fees, it’s best to use a data usage calculator to choose a plan that meets your travel needs.

Explore your preferred country eSIM plan on Frewie’s official website and see all the details you need.

How to activate Frewie eSIM

Activating your Frewie eSIM is straightforward and can be done entirely online. Here’s how to get started:

  • Choose your destination and plan via the Frewie website or platform where you purchased (Shopee, Traveloka, etc.).
  • Receive your QR code via email or platform message shortly after payment confirmation.
  • Scan the QR code using your phone’s camera to install the eSIM profile (ensure you’re connected to Wi-Fi).
  • Enable mobile data and data roaming in your device’s settings.
  • Select the Frewie eSIM as your active data line if using a dual-SIM setup.
  • Restart your device if you don’t get a signal immediately.

Once set up, your data plan should activate automatically upon arrival at your destination.

Frewie eSIM Top‑up

Frewie makes it easy to top up your existing eSIM without needing a new QR code or reinstalling. This feature is available directly through the Frewie website or partnered platforms like Pelago, Shopee, or Lazada.

To top up your Frewie eSIM:

  • Visit the Frewie top-up portal or one of their reseller platforms.
  • Enter your active eSIM ID (e.g., FT123456789) to retrieve your existing profile.
  • Choose from available data top-up packs for your destination; options often range from 1GB to higher volumes.
  • Complete your payment, and your data will be updated automatically once you reconnect to a supported network.

It’s also good to know:

  • Top-ups only apply to already activated Frewie eSIMs.
  • The new data becomes valid upon connection, not at the time of purchase.
  • Most top-ups are non-refundable and may include occasional bonus data promotions.

Customer Support

Frewie offers responsive customer support through multiple channels to assist travellers before, during, or after their trip. You can reach them via:

  • Live chat directly on their official website, available 24/7 during working hours.
  • WhatsApp, for more immediate, mobile-friendly communication.
  • Email at hello@frewie.com, with replies generally within 24 hours.

This multi-channel setup ensures that whether you need setup help or want to resolve an issue on the go, you’ll have timely support options available.

Refund Policy

Frewie’s refund policy won’t apply once your eSIM QR code is issued or activated. That said, there are a few exceptions worth noting if you haven’t yet used the eSIM.

You may qualify for a refund if:

  • You find out that your phone is not eSIM-compatible before activation.
  • Your travel plans change, and you cancel the eSIM before use.
  • A verified technical issue prevents activation and is confirmed by Frewie’s network partners.

To request a refund, email hello@frewie.com with your order number, device model, and a clear explanation of the issue. If your case is approved, the refund will be processed back to your original payment method. 

Keep in mind: refunds are not guaranteed and are reviewed individually.

Is Frewie eSIM good?

If you’re planning a 4D3N getaway from Singapore, Frewie eSIM can be a budget-friendly option with flexible daily and fixed plans. It’s easy to get started and works well for single-country travel.

But for longer trips or multi-country itineraries, juggling top-ups and limited data packs can quickly get frustrating. If you’d rather not worry about running out of data mid-journey, a more seamless option like Holafly travel eSIM might suit you better.

Holafly Japan eSIM
Prefer unlimited eSIM? Holafly makes worry-free travel easy, offering flexible plans you can get directly through the app.

Stay connected hassle-free with Holafly unlimited eSIM

Holafly eSIM provides you with instant and uninterrupted data abroad, without having to deal with roaming setups or data limits.

You can choose between daily eSIM plans starting at SGD $8.00/day,  ideal for short holidays or weekend getaways, or subscribe to a Holafly Monthly eSIM Plans from USD $49.90,  for longer trips.

Both Holalfy’s daily and monthly plans include:

  • Unlimited mobile data at high-speed 5G
  • Easy QR code activation with no SIM swap or manual config
  • Coverage in Singapore, Indonesia, Malaysia, and 170+ global destinations
  • 24/7 multilingual customer support
  • Hotspot sharing and tethering included
  • No hidden fees or roaming charges

Start traveling smart with Holafly eSIM and stay connected wherever your journey takes you.

Disclaimer: The data in this article is accurate as of Dececember 2rd, 2025, and is subject to change.

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Violet Lee

Violet Lee

SEO Content Specialist

Formerly a travel journalist turned marketing copywriter, I found my way back to the travel world with Holafly—my dream company that made remote work possible. My motto? “Dream big and make it happen.” I’m passionate about writing, exploring the world, and staying active through walking, running, swimming, and hiking. I also love learning, reflecting, and connecting with inspiring minds.

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