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Can you use Telus WiFi calling outside Canada? Here’s what you need to know

Can you use Telus WiFi calling outside Canada? The answer is no, and this guide explains why, how Telus WiFi calling works in Canada, and alternatives.

Many Telus customers use WiFi calling in Canada when their mobile signal is weak, so they assume it will work the same when traveling, but it doesn’t. Telus WiFi calling outside Canada is not supported, so once you leave the country, it will not work the way you expect.

This guide explains how Telus WiFi calling works and why it doesn’t work outside of Canada. We also cover Holafly as a travel eSIM alternative if you want unlimited data and an easy way to stay connected abroad.

In this article

What is Telus WiFi calling and how it works in Canada

Telus WiFi calling lets you make calls and send texts (SMS and MMS) over a WiFi connection when your cellular signal is weak or unavailable. It works like regular calling and texting, and the person you contact does not need WiFi Calling.

In Canada, calls and texts over WiFi are billed the same as on cellular. Calls to Canadian numbers use your plan’s minutes, while international calls follow your plan’s long-distance rates. It does not use your mobile data, but WiFi data is used at about 1 MB per minute.

Before using it for travel, remember that Telus WiFi calling is not supported outside of Canada.

Can you use Telus WiFi calling outside Canada?

The short answer is no. Telus WiFi calling outside Canada is not supported. Even if you turn on airplane mode and connect to WiFi overseas, the service will not register. It may look like it is connected, but your calls and texts will not go through.

Some travelers try using a VPN to trick the network into thinking they are in Canada. While a VPN might temporarily connect, it is unreliable and goes against Telus’ terms and conditions.

What happens if you try to use Telus WiFi calling outside Canada?

If you try to use Telus WiFi calling outside Canada, the feature will not work. Even if you connect to a WiFi network, your calls and texts will not go through. In many cases, your phone may connect to a local cellular network, which can trigger Telus roaming charges without you realizing it.

This can also happen within Canada near the US border. If a nearby US network signal is stronger than Telus, your phone may latch onto it and register as data roaming.

To avoid accidental roaming charges, you can turn on airplane mode, disable data roaming, or remove your Telus SIM card when you travel. You can also get a travel eSIM like Holafly to get unlimited data at a flat rate.

Stay connected anywhere with Holafly

If you want a hassle-free way to stay connected outside Canada, try a Holafly eSIM. Holafly eSIM store offers unlimited data, flexible validity periods, 24/7 live chat customer support, and reliable coverage in over 200 destinations.

If you travel often, Holafly Plans offer global coverage in 160+ destinations, unlimited data, and hotspot access with a simple monthly subscription you can cancel anytime.

Light Plan: 25 GB of data with hotspot sharing ($49.90/month)
Unlimited Plan: Unlimited data and unlimited hotspot ($64.90/month)
All in Plan: Unlimited data, faster speeds, priority support, and travel perks (coming soon)

Disclaimer: The data in this article is accurate as of October 29, 2025, and is subject to change.

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