Holafly vs. Nomad: Which eSIM is better?

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Nomad and Holafly are two of the main companies offering the eSIM service for traveling abroad. Here, we’ll make a side-to-side comparison of Holafly vs. Nomad to see which one is better and why.

Throughout the article, we’ll talk about the data plans, service rates, additional features, how eSIM works, and much more about both companies. So, let’s go ahead and make the Nomad eSIM vs. Holafly comparison!

Feature comparison

Before talking about each company, let’s make a comparison of the main features of each company. Here, we’ll talk about customer service, Trustpilot reviews, data plans, coverage, platforms, payment methods, delivery, and more.

Overall, both companies offer a variety of features, but Holafly seems as a better option due to everything it offers, plus its additional features. 

While Nomad offers lower prices for some destinations, their limited data packages make it harder to stay connected for longer. Their lack of customer support in other languages and fewer payment methods (Credit or debit cards, PayPal and Google Pay).

Lastly, the Trustpilot scores from both companies also help travelers understand which is better. Holafly has a higher rating with a lot more reviews, which makes it a go-to eSIM.

>Read about the Holafly vs. Airalo comparison<

Data plans: Prices and amount of Data

Let’s talk about the data plans and prices for Holafly and Nomad. So far, we know what each company offers, but it’s important to know what each one offers and what to expect while traveling.

Holafly offers various plans for each destination, including coverage like a great Indonesian eSIM option or the unlimited data eSIM USA. Nomad offers different plans for various destinations, so let’s compare both.

Holafly data plans: Advantages and disadvantages

• Advantages:
  • Unlimited data plans are available.
  • Data-sharing for up to 500MBs per day in different data plans.
  • Purchase and manage through the iOS and Android app.
  • Coverage with many important carriers.
  • Easy top-up through the app and website.
• Disadvantages:
  • Only available for eSIM-compatible phones.
  • Doesn’t include phone calls but, with unlimited data, offers calls through VOIP apps.

Nomad data plans: Advantages and disadvantages

• Advantages:
  • Offer support with different local carriers.
  • Daily data plans are available.
  • Top-up available to add more mobile data to eSIMs.
• Disadvantages:
  • Coverage may depend on the chosen eSIM.
  • Doesn’t offer unlimited data packages.
  • Text messages are sold aside from the eSIM.
  • Only compatible with eSIM phones.

Average Speed and Coverage Comparison

Connection speed and coverage are crucial factors for a traveler, given that this determines the level of experience while traveling.

Average Speed

Let’s compare the average speed of the Holafly vs. Nomad. Both companies offer data speeds on 5G and 4G/LTE based on people’s location.

While data speeds will be good, overall, these might vary in remote areas. But Holafly offers more information on where their eSIM works better, while Nomad doesn’t offer additional information about their speeds.

In the end, both providers offer a suitable connection speed. You’ll have a great experience with Holafly, with high-speed connections and no issues while you enjoy your time. You won’t have many issues with Nomad; just be aware if you’re going to a rural area and check that you’ll still have reliable speed.

Coverage

As for coverage, both companies offer eSIMs for more than 170 destinations. This coverage includes countries and smaller destinations.

Within the many destinations Holafly offers, they have different features available. They have a VPN for China, data-sharing for different destinations worldwide, and connections to major networks from different carriers.

Holafly also has regional data plans, which connect from up to 30 countries with a single eSIM in a continent! 

As for Nomad, their coverage is similar to Holafly, with the difference being they have a plan that covers 109 countries with different carriers. Other than this, they don’t have additional features based on their coverage!

Holafly vs. Nomad: User Experience and Customer Service

User Experience

With Holafly’s easy-to-use website and user-friendly app, you’ll be able to look up and purchase your digital SIM on the go. It doesn’t matter if you forget to get it before you leave; you only need an internet connection to purchase and activate it! 

Holafly is also easy to browse through to find data packages, and thanks to the automatic installation on iOS devices, it provides a great user experience. Holafly also doesn’t require you to sign up to complete the purchase!

As for Nomad, they have an app and website where you can get their products. However, one disadvantage is that you’ll have to sign up and register to get one of their eSIMs. This takes time and can be crucial if you’re in a rush. 

Overall, Holafly makes it easier to purchase and activate an eSIM. Nomad service is easygoing but still needs some improvement.

Customer Service

Customer service is one of the main features of customer loyalty and it’s important to provide effortless communication channels to resolve issues or inquiries quickly. 

Holafly offers several channels, so customers can contact support and receive service. They have the chatbot through the app or web, email and WhatsApp. 

The best part is that their customer service is available 24/7 and in several languages. If your eSIM doesn’t work, for example, their team is ready to help you out.

Nomads customer service is only available in English and through their Contact Us form. You’ll have to provide your information, screenshots of the problem, and an explanation of the issue in detail. This may create some delays in processing your request and receiving a resolution.

Once again, Holafly takes the lead thanks to their multichannel option to contact customer service and their accessibility for those who speak different languages.

Device Support

Do you know what devices are compatible with Holafly and Nomad? Your smartphone may have eSIM technology, but is it compatible with the provider? That’s the real question. 

Holafly offers digital SIMs that work with iPhone, iPad, Google Pixel, Samsung, Xiaomi, Motorola, and even laptops and smartwatches. This is truly beneficial if you want to connect several devices to the internet separately.

Nomad also provides virtual SIM support for iPhones, Samsung, Motorola, Google Pixel, Xiaomi, and Oppo. They also offer eSIMs that work with laptops or smartwatches.

Flexible Refund Policy

Having a comprehensive refund policy is vital for any company. Holafly has a flexible refund policy where you can request a partial or total refund of what you paid. These circumstances are if there’s a service withdrawal, if you have persistent connection issues and if you accidentally get an eSIM for a locked or incompatible device.

Nomad, on their end, also has a refund policy. You can get a refund before the installation and activation of their digital SIM or if there is an issue after installation that comes from the company itself. There aren’t other refund policies available for Nomad as of 2024.

Here are the refund policies for both companies:

Data Sharing

If you are wondering how to share data, Holafly and Nomad will allow you to share data with their eSIMs. 

As for Holafly, the company allows to share up to 500MBs per day. There are different data plans available for this, and the best part is that Holafly mostly offers unlimited data packages, which is better for travelers.

Nomad also offers data-sharing, but as they only offer data-limited packages, the eSIM will run out of data faster.

Top Up

With Holafly, you can easily top up your data plans or days through the Holafly app and stay connected. However, since they offer most plans with unlimited internet for many destinations, you only need more days. But, as there are limited data packages, purchasing an additional data plan won’t take much time.

Nomad also offers the option to top up data on their eSIM card through the app; however, you’ll need to still have data from your previous digital SIM to top up in time.

Holafly vs Nomad : Reddit Opinions

Let’s take a look at some customer opinions when using Holafly or Nomad eSIM. This can also give you more confidence when you know what other users have experienced.

Holafly

Nomad

>Find out all about Holafly vs. SimsDirect<

Which eSIM is better?

After reviewing the features of each company and their eSIM service, we can conclude that Holafly takes first place. 

Their unlimited data service and 24/7 customer service are features that give customers what they need. Plus, the user-friendly website and app make it all the easier to purchase and use a Holafly digital SIM in minutes!

Nomad offers limited data plans, and their service has fewer customer reviews, while still needing improvement in some areas. However, they offer data-sharing, which Holafly also has for different destinations. 

Now that you are informed of what each service entails, you can decide and choose the best eSIM that works for you and your travel plans. Keep in mind how much of an internet user you are and if you depend on your phone to keep all your reservations and flight information.

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