How do I cancel my Holafly Plans subscription?

If you have changed your mind and wish to cancel your Holafly Plans subscription, you can do so at any time. There is no minimum contract period or penalties, so canceling your plan is as easy as activating it.

Cancelling your Holafly monthly subscription is quick and easy. You can do it directly from your account without contacting support or waiting for outside confirmation. Here’s a step-by-step guide on how to cancel, what happens after, and your options if you want to reactivate later.

1. Log in to your account from the official website

The first thing you need to do to manage your subscription is to log in to your Holafly account:

• Access the official Holafly Plans website from any browser, either on your mobile device or computer.
• In the top menu (or the three-line icon ☰ if you are on your mobile device), select the “Login” option.
• Enter the email address you used when you signed up for your monthly plan.
• Holafly will automatically send a Magic Link to your email address. You don't need to remember any passwords.
• Click on that link and your user panel will open directly, where you will see all the details of your subscription.

This password-free login system makes it very easy to access your account, even if you don't use it often.

2. Find your active subscription and select “Cancel.”

Once you are logged into your account, you will find your active subscription under the name “Holafly Plan” or “International Monthly Plan,” along with information such as the renewal date, country of activation, and current service status.

• Scroll down until you see the option to cancel your subscription.
• Tap the button that says “Cancel subscription.”
• When you do so, Holafly will show you a short survey to find out why you have decided to unsubscribe (for example, “I no longer travel,” “I don't need internet right now,” etc.).
• Select the reason that best fits your situation and confirm the cancellation.

This step is key: Your cancellation will not take effect until you confirm the reason and agree to terminate the plan.

Your plan will remain active until the end of the monthly cycle

It is important to note that even if you cancel your plan, it will remain active until the end of the current month. In other words:

• If you cancel on the 15th of your cycle, you will continue to have data until the 30th (or until the end of the 30-day period you have already paid for).
• During that time, you can continue to use your eSIM without restrictions.
• No refunds will be given for the remaining period of the month, as Holafly does not offer partial refunds once the billing cycle has begun.

After cancelling your Holafly Plans subscription, there’s nothing else you need to do. Once you confirm it in your account, the system takes care of everything. You’ll get an email confirming the cancellation, and no charges will be applied in the next cycle.

If you have any trouble cancelling your plan, just reach out to Holafly’s 24/7 support via the chat on the official website or by emailing help@holafly.com. The team will guide you through the process step by step.

What happens to your eSIM once it is canceled?

After your monthly cycle ends, the eSIM will remain on your device but will stop working once the billing period is over. You don’t need to remove it unless you want to. If you decide to use Holafly again later, you can activate a new plan without installing another eSIM, as long as you use the same phone.

In other words, the advantage is that you don't need to reinstall everything from scratch if you want to travel again and reconnect with Holafly.

Can I reactivate a plan later?

Yes. One of the biggest advantages of Holafly’s monthly plans is that there are no penalties or long-term commitments. You’re free to cancel or switch plans whenever you want. If you decide to travel again or need global connectivity later, you can:

• Log back into your account
• Select a new monthly plan (or even the same one)
• Activate it and start using it immediately

The system is designed so that you can pause and resume your connection without any additional formalities.