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Holafly vs. Nomad: Which eSIM is better?

If you want to know more about the Holafly vs. Nomad comparison, here's all the information you need to know about it!

Manuel M.

May 2, 2024

4.6 /5 Trustpilot star
Highly rated Based on +39.000 customer reviews on Trustpilot
Reviews avatar Reviews avatar Reviews avatar +1M
Trusted worldwide Over 1 million travelers across the globe have trusted Holafly
Unlimited data Unlimited data Limitless data plans in more than 170 destinations
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Nomad and Holafly are two of the main companies offering the eSIM service for traveling abroad. Here, we’ll make a side-to-side comparison of Holafly vs. Nomad to see which one is better and why.

Throughout the article, we’ll talk about the data plans, service rates, additional features, how eSIM works, and much more about both companies. So, let’s go ahead and make the Nomad eSIM vs. Holafly comparison!

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Feature comparison

Before talking about each company, let’s make a comparison of the main features of each company. Here, we’ll talk about customer service, Trustpilot reviews, data plans, coverage, platforms, payment methods, delivery, and more.

Features Holafly Nomad
Trustpilot Reviews4.6/5 –  36,953 Reviews4.5/5 – 4,519 Reviews
Customer Service LanguagesEnglish, Spanish, German, French, and moreEnglish, Spanish 
Unlimited data plansYesNo
Coverage+170 Destinations+170 Destinations
Sign-up requiredNoYes
PlatformsWebsite, AppWebsite, App
Price/RatesStarting at $6Starting at $4
Flexible Refund PolicyYes! Up to 100%*Strict refund policy
Payment methodsCredit card, PayPal, EU Bank, Apple Pay, Google PayCredit Card, PayPal
24/7 customer supportYesYes
Instant deliveryYesYes
InstallationQR code and automatic installation with iOSQR code, Manually
Share data with other devicesYesYes
Payment currencyUSD ($), EUR (€), GBP (£), and moreUSD ($), EUR (€), GBP (£), and others.
Additional featuresChina eSIM with VPN, customization days, and Text messages

Overall, both companies offer a variety of features, but Holafly seems as a better option due to everything it offers, plus its additional features. 

While Nomad offers lower prices for some destinations, their limited data packages make it harder to stay connected for longer. Their lack of customer support in other languages and fewer payment methods (Credit or debit cards, PayPal and Google Pay).

Lastly, the Trustpilot scores from both companies also help travelers understand which is better. Holafly has a higher rating with a lot more reviews, which makes it a go-to eSIM.

>Read about the Holafly vs. Airalo comparison<

Data plans: Prices and amount of Data

Let’s talk about the data plans and prices for Holafly and Nomad. So far, we know what each company offers, but it’s important to know what each one offers and what to expect while traveling.

Holafly offers various plans for each destination, including coverage like a great Indonesian eSIM option or the unlimited data eSIM USA. Nomad offers different plans for various destinations, so let’s compare both.

CompaniesData plans information
HolaflyStarting at $6 with unlimited data plans, coverage with carriers like VIVO, Orange, PHI, Wind Tre, HKT, ATT, Claro, and many others, and customization days
NomadStarting at $4 for daily plans and $6 for 7 days data plans, coverage with carriers like Wind Tre, T-Mobile, China Unicom, Singtel, and others

Holafly data plans: Advantages and disadvantages

  • Advantages:
    • Unlimited data plans are available.
    • Data-sharing for up to 500MBs per day in different data plans.
    • Purchase and manage through the iOS and Android app.
    • Coverage with many important carriers.
    • Easy top-up through the app and website.
  • Disadvantages:
    • Only available for eSIM-compatible phones.
    • Doesn’t include phone calls but, with unlimited data, offers calls through VOIP apps.
Holafly eSIM home
Holafly eSIM Store.

Nomad data plans: Advantages and disadvantages

  • Advantages:
    • Offer support with different local carriers.
    • Daily data plans are available.
    • Top-up available to add more mobile data to eSIMs.
  • Disadvantages:
    • Coverage may depend on the chosen eSIM.
    • Doesn’t offer unlimited data packages.
    • Text messages are sold aside from the eSIM.
    • Only compatible with eSIM phones.

Average Speed and Coverage Comparison

Connection speed and coverage are crucial factors for a traveler, given that this determines the level of experience while traveling.

Average Speed

Let’s compare the average speed of the Holafly vs. Nomad. Both companies offer data speeds on 5G and 4G/LTE based on people’s location.

While data speeds will be good, overall, these might vary in remote areas. But Holafly offers more information on where their eSIM works better, while Nomad doesn’t offer additional information about their speeds.


In the end, both providers offer a suitable connection speed. You’ll have a great experience with Holafly, with high-speed connections and no issues while you enjoy your time. You won’t have many issues with Nomad; just be aware if you’re going to a rural area and check that you’ll still have reliable speed.

Holafly speed in Spain. Source:


As for coverage, both companies offer eSIMs for more than 170 destinations. This coverage includes countries and smaller destinations.

Within the many destinations Holafly offers, they have different features available. They have a VPN for China, data-sharing for different destinations worldwide, and connections to major networks from different carriers.

Holafly also has regional data plans, which connect from up to 30 countries with a single eSIM in a continent! 

As for Nomad, their coverage is similar to Holafly, with the difference being they have a plan that covers 109 countries with different carriers. Other than this, they don’t have additional features based on their coverage!

Holafly vs. Nomad: User Experience and Customer Service

User Experience

With Holafly’s easy-to-use website and user-friendly app, you’ll be able to look up and purchase your digital SIM on the go. It doesn’t matter if you forget to get it before you leave; you only need an internet connection to purchase and activate it! 

Holafly is also easy to browse through to find data packages, and thanks to the automatic installation on iOS devices, it provides a great user experience. Holafly also doesn’t require you to sign up to complete the purchase!

As for Nomad, they have an app and website where you can get their products. However, one disadvantage is that you’ll have to sign up and register to get one of their eSIMs. This takes time and can be crucial if you’re in a rush. 

Overall, Holafly makes it easier to purchase and activate an eSIM. Nomad service is easygoing but still needs some improvement.

Customer Service

Customer service is one of the main features of customer loyalty and it’s important to provide effortless communication channels to resolve issues or inquiries quickly. 

Holafly offers several channels, so customers can contact support and receive service. They have the chatbot through the app or web, email and WhatsApp. 

holafly review esim

The best part is that their customer service is available 24/7 and in several languages. If your eSIM doesn’t work, for example, their team is ready to help you out.

nomad review esim

Nomads customer service is only available in English and through their Contact Us form. You’ll have to provide your information, screenshots of the problem, and an explanation of the issue in detail. This may create some delays in processing your request and receiving a resolution.

Once again, Holafly takes the lead thanks to their multichannel option to contact customer service and their accessibility for those who speak different languages.

Device Support

Do you know what devices are compatible with Holafly and Nomad? Your smartphone may have eSIM technology, but is it compatible with the provider? That’s the real question. 

Holafly offers digital SIMs that work with iPhone, iPad, Google Pixel, Samsung, Xiaomi, Motorola, and even laptops and smartwatches. This is truly beneficial if you want to connect several devices to the internet separately.

Nomad also provides virtual SIM support for iPhones, Samsung, Motorola, Google Pixel, Xiaomi, and Oppo. They also offer eSIMs that work with laptops or smartwatches.

Flexible Refund Policy

Having a comprehensive refund policy is vital for any company. Holafly has a flexible refund policy where you can request a partial or total refund of what you paid. These circumstances are if there’s a service withdrawal, if you have persistent connection issues and if you accidentally get an eSIM for a locked or incompatible device.

Nomad, on their end, also has a refund policy. You can get a refund before the installation and activation of their digital SIM or if there is an issue after installation that comes from the company itself. There aren’t other refund policies available for Nomad as of 2024.

Here are the refund policies for both companies:

Refund ReasonHolaflyNomad
Connection IssueYesYes
Incompatible/Locked DeviceYesNo
Service WithdrawalYesYes

Data Sharing

If you are wondering how to share data, Holafly and Nomad will allow you to share data with their eSIMs. 

As for Holafly, the company allows to share up to 500MBs per day. There are different data plans available for this, and the best part is that Holafly mostly offers unlimited data packages, which is better for travelers.

Nomad also offers data-sharing, but as they only offer data-limited packages, the eSIM will run out of data faster.

Top Up

With Holafly, you can easily top up your data plans or days through the Holafly app and stay connected. However, since they offer most plans with unlimited internet for many destinations, you only need more days. But, as there are limited data packages, purchasing an additional data plan won’t take much time.

Nomad also offers the option to top up data on their eSIM card through the app; however, you’ll need to still have data from your previous digital SIM to top up in time.

Holafly vs Nomad : Reddit Opinions

Let’s take a look at some customer opinions when using Holafly or Nomad eSIM. This can also give you more confidence when you know what other users have experienced.


Customer comment about Holafly on Reddit
Customer comment about Holafly. Source: Reddit


Nomad eSIM comment on Reddit.
Customer remark about Nomad. Source: Reddit

>Find out all about Holafly vs. SimsDirect<

Which eSIM is better?

After reviewing the features of each company and their eSIM service, we can conclude that Holafly takes first place. 

Their unlimited data service and 24/7 customer service are features that give customers what they need. Plus, the user-friendly website and app make it all the easier to purchase and use a Holafly digital SIM in minutes!

Nomad offers limited data plans, and their service has fewer customer reviews, while still needing improvement in some areas. However, they offer data-sharing, which Holafly also has for different destinations. 

Now that you are informed of what each service entails, you can decide and choose the best eSIM that works for you and your travel plans. Keep in mind how much of an internet user you are and if you depend on your phone to keep all your reservations and flight information.

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Frequently Asked Questions

Holafly vs. Nomad: Which is better for Europe?

Nomad and Holafly offer similar plans and packages for tourists traveling to Europe. However, Holafly offers up to 500MBs of data sharing per day. Additionally, they have 24/7 customer service and an excellent app where you can monitor and manage your eSIM.

Can Nomad be trusted?

Nomad has a score of 4.5 on Trustpilot and over 4,000 reviews. They are a legitimate company. However, you should also check other users’ experiences with their digital SIM cards in certain locations before traveling.

Is Holafly worth it?

With over 36,953 reviews and a total score of 4.6 on Trustpilot, plus the additional services that they offer, as we mentioned before, check their customer reviews and you’ll see that they provide excellent service in many destinations.

What are the disadvantages of Nomad?

Nomad only offers customer service through the contact page on their website, and it may take a long time to get a response or resolution to your inquiry. The lack of unlimited data is also an important feature to mention in the Nomad vs. Holafly comparison.

Is Nomad eSIM secure?

Yes. With over 4,000 reviews, one thing clients from Nomad ensure is how safe the service is. So far, the company is totally legit.