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Maya business eSIM review: Features, plans, and pricing
Explore how Maya business eSIM works, including its plans, pricing, coverage, and features.
Maya business eSIM is a data-only service for corporate travellers and remote teams, offering prepaid or postpaid plans with 4G/5G coverage in 200+ countries.
This article covers how Maya business eSIM works, its plans, pricing, network coverage, features, customer support, and refund terms.
We also compare it with Holafly for Business, a business eSIM provider for companies with employees who travel internationally.
Note: Looking for information about Maya’s eSIMs for personal use rather than business? Check out our Maya eSIM review.
Business travel made easy
What is Maya business eSIM?
Maya Mobile is a US-based connectivity platform that lets organisations manage mobile data for travelling employees or remote workers. It positions itself on competitive pricing, claiming up to 90% lower roaming costs compared to traditional roaming.
The platform operates through shared data pools that allow multiple eSIMs to draw from a single data allocation, with usage-based billing and access to roaming networks across 200+ countries.
How does Maya business eSIM work?
Companies apply for a business account by submitting their legal name, website, and country of incorporation on the Maya website.
Account approval typically takes one to two business days. Administrators then log in to the Business Dashboard, create data pools for destinations or roaming regions, set data limits and traffic policies, and assign eSIMs to employees.
Employees receive an email with a QR code or manual activation code and install the eSIM on a compatible device, activating it on arrival at their destination.
Most organisations manage these tasks via the self-service dashboard. Larger companies can use the Connect+ API, which allows businesses to integrate eSIM provisioning and management directly into internal platforms or apps.
Can my company use Maya business eSIM?
Maya business eSIM is suited to organisations of varying sizes that require data-only international connectivity for travelling employees or remote workers.
The platform is particularly relevant for companies looking for usage-based billing without fixed monthly costs or long-term contract commitments. Larger organisations with integration requirements can access the service through the Connect+ API.
Maya business eSIM review: A breakdown of key features
The sections below outline Maya business eSIM plans, pricing, network coverage, features, customer service, and refund terms.
1. eSIM plans
Maya Business eSIM does not publish fixed plan tiers. Instead, the platform operates through a usage-based billing model where businesses pay a fixed rate per megabyte of data consumed by active eSIMs.
Usage-based billing
Businesses pay a fixed rate per MB of data consumed by active eSIMs, with no monthly minimums, subscription fees, or upfront costs to maintain a business account.
Shared data pools
Administrators create regional or country-specific data pools that multiple eSIMs can draw from, allowing companies to manage connectivity across employees without allocating fixed data to individual devices.
Custom usage policies
Admins can assign traffic policies to individual eSIMs within a pool, including unlimited, throttled, or fixed data limits, giving organisations granular control over data consumption.
In addition to its core eSIM service, Maya Mobile offers a reseller programme allowing businesses to purchase eSIM data at wholesale rates and sell it under their own brand, white-label solutions for companies launching their own branded eSIM service, API access via the Connect+ API for automated provisioning, and an affiliate programme for partners promoting eSIM services without operating their own connectivity platform.
2. Pricing
Per-MB rates for Maya business eSIMs are not publicly listed. Maya states there are no application fees, setup costs, or monthly account fees, and companies are not required to meet monthly spending thresholds or commit to long-term contracts.
Final pricing depends on several factors, including the number of users or devices, data consumption across the organisation, destination countries or regional coverage selections, and volume usage that may qualify for wholesale or bulk discounts.
Note: For accurate pricing, contact the Maya sales team directly. Any indicative figures in published materials may not reflect the final rate.
3. Network coverage and quality
Maya business eSIM provides mobile data connectivity in 200+ countries and territories through roaming agreements with mobile operators.
The platform aggregates connectivity from 400+ global mobile networks, and in many destinations allows access to two or more local carriers. Regional connectivity profiles are available for areas including Europe+, Asia+, LATAM+, Caribbean+, Middle East, and the Balkans.
Disclosed network partners include Verizon and AT&T in the US, Vodafone and O2 in the UK, Orange and Free Mobile in France, Iliad and Vodafone in Italy, and Optus in Australia. Maya supports 4G LTE and 5G data speeds, with availability determined by the local partner network.
4. Features
The table below summarises the key features available with Maya business eSIM.
| Feature | Maya Business eSIM |
|---|---|
| Coverage | 200+ countries and territories |
| Network partners | 400+ global mobile networks |
| 4G LTE and 5G support | Yes |
| Hotspot functionality | Yes |
| Shared data pools | Yes |
| Usage-based billing | Yes |
| Custom per-eSIM traffic policies | Yes (unlimited, throttled, or fixed) |
| Regional connectivity profiles | Yes (Europe+, Asia+, LATAM+, and more) |
| Centralised business dashboard | Yes |
| QR code and manual activation code | Yes |
| Connect+ API and webhook integration | Yes |
| White-label solutions | Yes |
| Reseller programme | Yes |
| Affiliate programme | Yes |
| Monthly account fees | No |
| Setup or application fees | No |
| Long-term contract required | No |
| Published per-MB pricing | No — custom quote required |
All business accounts include access to the centralised Business Dashboard for managing employees, data pools, and usage reporting, with no monthly fees or minimum spend requirements.
5. Customer service and technical support
Maya business eSIM provides several support channels, though public documentation does not indicate different support levels by plan tier. Support requests can be submitted through the Business Dashboard or Help Center, via email at support@maya.net, or via live chat on the Maya website.
For larger deployments or companies integrating the Connect+ API, Maya may assign a dedicated relationship or account manager as the primary point of contact. Troubleshooting documentation is available through the Maya eSIM Help Center.
Note: Support availability and account management options may vary depending on deployment size and plan configuration. Contact Maya directly to confirm the support options available for your account.
6. Refund and cancellation policy
Maya provides refund procedures for business customers under specific conditions. Refunds may be considered when an eSIM cannot be installed or activated on a compatible device in the intended destination, when Maya support confirms an eSIM is defective, when a data plan remains unused due to trip cancellation or device incompatibility, or when transactions fail due to system errors or payment timeouts.
Time limits and process: Refund requests are generally submitted within 30 days of payment or cancellation. Businesses contact Maya Business Support, submit the refund form with transaction details and supporting evidence, and Maya reviews and validates the request.
Once approved, refunds are issued to the original payment method or business account. Processing generally takes 2–5 business days, although credit card refunds may take 7–14 days, depending on the payment provider.
Exceptions and limitations: Refunds are generally not available for eSIMs that have been activated and used unless a verified technical failure occurred.
The platform does not publicly state additional specific exclusions beyond the eligibility criteria above. Contact Maya Business Support directly for case-specific queries.
Disclaimer: The information provided in this article is for informational purposes and reflects research conducted on 25 March 2026.
Holafly for Business: Constant connection for your company
Holafly for Business is a business eSIM provider that keeps travelling teams connected in 160+ destinations, with unlimited data options, 24/7 multilingual support, and plans designed around how employees actually travel — whether that’s daily, monthly, or a handful of trips a year.
Every plan is managed through the Holafly Business Center, a centralised platform where administrators can order, assign, and track eSIMs across their entire workforce. Finance teams get consolidated invoicing and automated billing, while employees get instant connection on arrival — no SIM swaps, no unexpected roaming charges.
The Holafly Plans for Business come in four tiers to match different travel patterns and team sizes:
- Always On (€9.95/year) — a global eSIM with 1GB/month, built for employees who take up to four short trips a year. Covers essentials such as maps, messaging, and two-factor authentication, with the option to upgrade to Unlimited when more data is needed.
- On Demand (from €3.40/day) — a single-destination eSIM with unlimited data and hotspot across 160+ destinations. Companies pay only when employees travel, with no fixed monthly costs and flexible cancellation.
- Unlimited (€57/month per eSIM) — unlimited data with hotspot included, designed for employees who travel more than five times a year and need a consistent option across all destinations.
- Enterprise (custom pricing) — tailored plans for companies managing travel for 20 or more employees per year, with volume discounts, priority support, a dedicated account manager, and custom integrations.
Not sure which plan fits your team? Book a demo, and the Holafly team will help identify the right fit.
Business travel made easy
FAQs about Maya business eSIM
Multiple employees cannot use a single eSIM profile across devices, but businesses can manage separate employee eSIMs through a centralised account using shared data pools.
No, Maya business eSIM does not require a contract commitment. Companies can use the service without long-term agreements and manage connectivity based on their current needs.
Yes, administrators can install eSIM profiles on company devices before distributing them to employees.
Yes, VPN is supported on Maya business eSIMs.
Plans that may interest you
I’m a writer with over eight years of experience in digital content. My work has appeared in publications such as The New York Times, Forbes, Business Insider, and the BBC. At Holafly, I write clear, practical guides to help travelers stay connected with eSIM technology. In my spare time, I enjoy car detailing, biking around Warsaw, and capturing portraits.
