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Trustpilot
Refund for Service Withdrawal

If there have been changes in your plans and you no longer need your Holafly eSIM, we will provide you with a full refund.

Refund for Incompatible or Locked Device

If you purchased the eSIM and it turned out to be incompatible with your device, we will provide you with a full refund.

Refund for Connection Issues

If your eSIM doesn't work due to an issue with Holafly or the network infrastructure of the destination country has problems and is unstable, we can offer you a full or partial refund.

Discover more about our Policy Refund conditions may apply so if you want to get one, check out our policies or contact Customer Support.

Reviews about Holafly

100% real reviews from our travelers on Trustpilot, Facebook and Twitter.

Twitter reviews

I have used your Sim for my trip to the USA! I recommend it 100%. Thank you very much for your service.

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Emanuela Salermo

Twitter

A complicated request was solved urgently within 24 hours of traveling. They are wonderful and I recommend it to everyone. Thank you HolaFly team!

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Ricardo Alonso

Twitter

I swear that Holafly has a customer service that is to cry with pleasure ;_; In no time will I buy another unlimited data SIM for Japan because the first time it worked wonderfully

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Eireeann

Twitter

Facebook reviews

Great first experience, no doubts I’ll use it in my further trips! 

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Hristiana Unaerugnu

Facebook

Nice service! I usually travel outside, it’s easy to use, very helpful & great service! Much recommend Holafly!

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Abhishek Jain

Facebook

Trustpilot reviews

DON’T stress about your phone service when you travel abroad! I used Holafly to travel home to California this year. The instructions were super easy to follow and I had no problems with the service for the whole 20 days that I used it. It was nice not to worry about how much my phone company was going to charge me for service abroad.

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Karen Christensen

Trustpilot

Excellent service and when I needed help, the help was there.

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Paul Elwood

Trustpilot

Amazing service 100% recommended! Amazing service and works fine for me! Recommended at all!

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Dudac

Trustpilot

6Gb for our almost 2-weeks trip to Turkey. We shared data and both of us could enjoy it. Once we were back, still had some Mb available. 100% recommended!

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JF

Trustpilot

Easy to fit on your mobile , worked perfect on my holidays in Mexico.

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Alberto Carrasco

Trustpilot

Great service and customer support

Great service and customer support! Fast delivery and high speed internet. I will for sure use their services again.

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Sigrid De los Santos

Trustpilot