Choose a currency
If there have been changes in your plans and you no longer need your Holafly eSIM, we will provide you with a full refund.
If you purchased the eSIM and it turned out to be incompatible with your device, we will provide you with a full refund.
If your eSIM doesn't work due to an issue with Holafly or the network infrastructure of the destination country has problems and is unstable, we can offer you a full or partial refund.
During a trip to Thailand, Pedro and Lidia, the founders of Holafly, experienced the frustration of not having an internet connection. Inspired by their own experiences, they came up with a simple but brilliant idea: why not allow travellers to buy data plans for any destination from their home country?
We were born in 2017 out of our own travel experiences. We recognised the critical need to stay connected while travelling, and set out to provide solutions for travellers around the world.
We had the opportunity to join the Lanzadera Acceleration Programme. This gave us the boost we needed to make our project a success. In the summer of 2018, we launched our eSIM technology. We revolutionised the way people stay connected when they travel.
2019 – 2021
We ventured into France and Germany and opened offices in Valencia and Medellin. This expansion has strengthened our international presence and our ability to provide exceptional customer service in every country.
We care about the environment. So much so, that by 2022 we are embarking on a path to carbon neutrality. By focusing on our eSIM technology, we are moving away from physical SIM cards and avoiding waste generation.
2022 – Current
We took flight to Lima and Bangkok, opening new offices and expanding our global reach. We also launched our apps for iOS and Android. Travelers can now manage their eSIM more easily – we can’t wait to see what the future holds!
Our passion for providing peace of mind to travelers around the world drives everything we do. We love our work and we do it with pride.
We believe that providing exceptional customer service is as important as offering quality products. Our support team is available 24/7 so you can enjoy your trip without stress.
Activation in just a few clicks, the best network in each country, unlimited data, management of your eSIM from the app… We do everything we can to make your internet connection easy and without surprises.
We are committed to reducing our carbon footprint and implementing sustainable practices in all areas of our business. The future must be preserved for future generations.Read more
Holafly’s Commitment to Sustainability
At Holafly, we’re committed to reducing our environmental impact and becoming a carbon-neutral company by 2028. You can help us reach this goal by choosing to use our eSIM instead of a physical SIM card.
By choosing Holafly’s eSIM, you can travel with peace of mind knowing that you are not only staying connected but also contributing to a more sustainable future.
Connectivity may vary according to each countrie´s networks and coverage
Dublin 2, Ireland
6th floor, 2 Grand Canal Square
Career number 42 # 5 South-145
338 Andres Reyes Avenue
No.8 , T-One Building 15 floors, Sukhumvit, 40 Alley
Khet Khlong Toei