EUR - €
United States (US) dollar
USD - $
Pound sterling
GBP - £
Australian dollar
AUD - $
Canadian dollar
CAD - $
Refund for Service Withdrawal

If there have been changes in your plans and you no longer need your Holafly eSIM, we will provide you with a full refund.

Refund for Incompatible or Locked Device

If you purchased the eSIM and it turned out to be incompatible with your device, we will provide you with a full refund.

Refund for Connection Issues

If your eSIM doesn't work due to an issue with Holafly or the network infrastructure of the destination country has problems and is unstable, we can offer you a full or partial refund.

Discover more about our Policy Refund conditions may apply so if you want to get one, check out our policies or contact Customer Support.
Hi! We are Holafly
We give travellers peace of mind wherever they are

Connecting you with the world on every trip.

During a trip to Thailand, Pedro and Lidia, the founders of Holafly, experienced the frustration of not having an internet connection. Inspired by their own experiences, they came up with a simple but brilliant idea: why not allow travellers to buy data plans for any destination from their home country?

That is what makes us unique

We enjoy what we do

Our passion for providing peace of mind to travelers around the world drives everything we do. We love our work and we do it with pride.

We help you wherever you are

We believe that providing exceptional customer service is as important as offering quality products. Our support team is available 24/7 so you can enjoy your trip without stress.

We give you peace of mind

Activation in just a few clicks, the best network in each country, unlimited data, management of your eSIM from the app… We do everything we can to make your internet connection easy and without surprises.

We care about our planet

We are committed to reducing our carbon footprint and implementing sustainable practices in all areas of our business. The future must be preserved for future generations.

Read more

Holafly’s Commitment to Sustainability

At Holafly, we’re committed to reducing our environmental impact and becoming a carbon-neutral company by 2028. You can help us reach this goal by choosing to use our eSIM instead of a physical SIM card.

By choosing Holafly’s eSIM, you can travel with peace of mind knowing that you are not only staying connected but also contributing to a more sustainable future.

View all destinations

Connectivity may vary according to each countrie´s networks and coverage

What our team is saying

We want you to know how we work, what our culture is like and what it means to be part of Holafly.

Our team tells you all about it!


Join us in our mission

Be part of something big! Together we can get travelers from all over the world to enjoy the best connection.

Check out our vacancies arrow
join mission join mission

Where can you find us


Dublin 2, Ireland

6th floor, 2 Grand Canal Square

Vat: 4195777WH


Medellín, Colombia

Career number 42 # 5 South-145

El Poblado


Lima, Perú

338 Andres Reyes Avenue

San Isidro


Bangkok, Thailand

No.8 , T-One Building 15 floors, Sukhumvit, 40 Alley

Khet Khlong Toei