CyberGhost VPN vs Surfshark: Which is better?

CyberGhost VPN vs. Surfshark is a common comparison among travellers who need a reliable VPN abroad. Both promise security, strong performance, and access to geo-locked content, yet they do it differently. CyberGhost focuses on specialised servers and a huge network. However, Surfshark positions itself as a modern, flexible VPN with unlimited connections.

In this article, we’ll compare key differences and similarities: Server network, speed, streaming, security, no-logs policy, and travel-friendly features. So, you’ll understand which option fits your way of moving, working, and connecting abroad.

General comparison: CyberGhost VPN vs. Surfshark

As a digital nomad, you’ll understand why you need a VPN. However, choosing one often feels hard in a competitive market that keeps improving.

Although CyberGhost VPN and Surfshark offer security and privacy online, their approach differs. CyberGhost suits people who want a guided VPN with specialised servers and a wide network for travel and streaming. Surfshark, instead, focuses on a more flexible, modern offer for users who connect many devices and switch networks often.

So you can see the differences clearly, we’ve prepared a table that summarises the most important features for both VPNs:

General comparison: CyberGhost VPN vs. Surfshark VPN

At a glance, the table shows a key difference: CyberGhost stands out for scale and specialisation, while Surfshark shines for flexibility and unlimited connections. Both work well for travel, yet they suit different profiles. Next, we’ll break that down in the following sections.

Reputation and reviews: CyberGhost VPN vs Surfshark

Both CyberGhost and Surfshark are established VPN brands. However, they built their reputation in different ways. One has a longer track record and a huge user base. Meanwhile, the other grew fast with a modern, flexible offer.

CyberGhost VPN has spent over a decade in the market and belongs to the Kape Technologies group. That gave it access to solid infrastructure and external audit processes. It often appears in specialist rankings as a reliable VPN for privacy and streaming. People especially value its optimised servers and its audited no-logs policy.

Surfshark, on the other hand, is younger, yet it gained major recognition quickly. It stands out for innovation, advanced features, and a no-logs policy that third parties also audit. In recent comparisons, it ranks highly for value and for offering unlimited connections.

User reviews on specialist platforms

On sites like Trustpilot, Reddit, and tech forums, reviews show clear patterns:

CyberGhost VPN gets positive ratings for ease of use, server count, and strong streaming results. However, the most common complaints mention occasional speed drops on some servers. Also, the interface can feel busy for advanced users.

• “On my PC, CyberGhost seems to do most of the job. So far, I’ve accessed a geo-restricted site for hours without issues. I’m giving 4 stars because the mobile app disconnected from the VPN twice this morning, and I didn’t like that. I’ve just bought a 2-year membership, so I hope I can enjoy CyberGhost and won’t regret my decision.” – User: José Rodríguez Varela, Trsutpilot, March 2025.
• “Honestly, people strongly recommended it, and it hasn’t disappointed at all. Everything has a price, and we know it. Great service, great app, and great results. Thank you” – User: Pauhigueras, Trustpilot, November 2025.

Surfshark also has a strong reputation on review platforms. Users especially value unlimited device connections, overall stability, and competitive long-term pricing. However, reviews often mention small inconsistencies on some distant servers. Also, support response times can vary by time of day.

• “I’ve used it on both my laptop and phone for about 3 years, and it’s always been great. I recommend it 100%.” Emilio, Trustpilot, January 2025.
• “It’s easy to install and run, compatible with all devices, and it delivers what it promises.” – User: Jorge, Trustpilot, April 2025.

By the way, if you’re about to travel and need a stable connection from minute one, combining a VPN with Holafly Plans is a practical solution. Our global plans give you internet in dozens of countries without relying on public Wi-Fi. Also, using a VPN on top adds an extra layer of security and privacy during your trip.

Important: If you are a frequent traveler and want to stay connected without worrying about expensive roaming or looking for a new SIM at every destination, Holafly’s subscription plans are for you. With a single eSIM, enjoy internet in more than 170 countries for a fixed price and no surprises on your bill. Travel without limits and connect easily and securely! 🚀🌍

Customer service: CyberGhost VPN vs. Surfshark

When you travel abroad and rely on a VPN to work or connect normally, customer support can make the difference. It’s not only about having support. Instead, speed of reply and solution quality matter most.

CyberGhost VPN customer support

CyberGhost offers a fairly complete support service. It includes 24/7 live chat and email support. The knowledge base is extensive and well organised, with step-by-step guides for non-technical users.

In practice, the chat usually replies fast and the solutions read clearly. However, responses can feel a bit generic when the issue is more specific. Even so, for travellers who need to fix basic doubts or connection issues, the support works well.

• “The technical adviser paid full attention to solving an issue. Even though they couldn’t fix it, because there aren’t optimised servers for my purpose right now, they logged it so future updates can include it” – User: Manuel, Trustpilot, December 2024.

Surfshark customer support

Surfshark also offers 24/7 live chat support and email support. Its strong point is a more direct, technical approach, so replies often get straight to the point. The documentation feels more compact than CyberGhost’s, yet it’s enough for most common issues.

User experiences show Surfshark’s support often feels agile. However, response quality can vary depending on the time and service load. For issues involving multiple devices or advanced setups, it tends to offer more precise solutions.

• “They helped me and solved my issue immediately, and in my language” – User: Laura, Trustpilot, October 2025.
• “Darius Clayton helped me, showed lots of patience, and supported me with my issue.” – User: Juan Manuel Cajaraville, Trustpilot, May 2025.

As we saw, for customer support, both VPNs meet traveller expectations. CyberGhost feels friendlier for beginners because its documentation goes deeper. Meanwhile, Surfshark feels quicker and suits people who need fast replies and more flexible setups.

Streaming tests: CyberGhost VPN vs. Surfshark

One of the most common VPN uses while travelling is accessing streaming platforms abroad. Whether you want your home catalogue or international libraries, two things matter: Consistent access and strong speeds.

CyberGhost VPN and streaming

CyberGhost is one of the most streaming-focused VPNs. It offers clearly identified and optimised servers for specific platforms, such as Netflix (US and other countries), Amazon Prime Video, Disney+, BBC iPlayer and HBO. So, it feels easy to use, especially for travellers who don’t want to test server after server.

In tests, access usually stays stable and performance works well for HD playback. In a few cases, you may need to switch servers. Still, the overall experience stays consistent and suits users who prioritise entertainment while travelling.

Surfshark and streaming

Surfshark also delivers strong streaming performance, yet its approach differs. It doesn’t label servers by platform. Instead, it relies on a flexible network that unlocks multiple services from the same server. It works well with Netflix, Amazon Prime Video, Disney+, HBO, and other popular services.

Surfshark’s advantage is speed and stability, even when several devices connect at once. For travellers with more than one device, or shared use, this makes a real difference. However, you may need a bit more trial and error to find the ideal server for specific catalogues.

So, which one is better? In reality, both are solid. For travel streaming, CyberGhost feels more intuitive and guided thanks to platform-specific servers. Surfshark, instead, feels more flexible and fast, which suits users with multiple devices who don’t mind manual tweaks.

Since both work well for streaming abroad, your choice depends on what you value most. Choose simplicity and dedicated servers, or choose speed and unlimited connections.

Countries and servers: CyberGhost VPN vs. Surfshark

When you travel abroad, a strong server network can make the difference. It affects speed, access to specific locations, and the ability to avoid crowded servers. It also helps you keep a stable connection across different countries.

Below, you’ll find a clear comparison of CyberGhost VPN and Surfshark, focusing on geographic coverage and server types.

Server comparison: CyberGhost VPN and Surfshark

Here, CyberGhost VPN stands out for server volume and organisation. Its specialised, labelled servers make things easy, especially for travellers who want to connect quickly without testing multiple locations.

Surfshark, instead, offers better geographic coverage, with servers spread more evenly. That helps when you travel to less common destinations. Also, it optimises its network well and delivers strong general performance.

Performance and speed: CyberGhost VPN vs. Surfshark

VPN performance matters when you travel abroad, especially if you work remotely, take video calls, or use cloud platforms. Here, both CyberGhost and Surfshark deliver strong speeds, yet behaviour differs by scenario.

CyberGhost VPN keeps solid performance on nearby servers. Daily browsing feels smooth, downloads work well, and HD streaming rarely cuts out. However, when you connect to distant servers, you may notice a bigger speed drop, especially during peak hours. It works well for general travel use, yet it doesn’t always stay the most stable on long-distance connections.

Surfshark, in contrast, stays more consistent. Speed impact tends to be lower, and latency stays low even on distant servers. You’ll notice that during video calls, online collaboration, and multi-device use. Also, its connection handling keeps performance strong, no matter how many devices stay connected at once.

So, for speed and stability, Surfshark delivers a more uniform and reliable experience. It suits remote workers and anyone who needs steady connectivity while moving between countries. CyberGhost, meanwhile, delivers solid everyday performance. Still, it can show bigger swings on demanding or long-distance connections.

Dedicated IP for digital nomads

A dedicated IP brings real benefits: It helps you avoid security blocks, reduces CAPTCHAs, and supports access to banking platforms, corporate email, or work tools that distrust shared IPs.

Not every VPN offers this feature, and providers usually add it as a paid extra. That’s the case for both CyberGhost and Surfshark, which is why we include them among the best VPNs for digital nomads who want a dedicated IP.

Now, CyberGhost charges an extra €4,60 ($5,00) per month (although a 50% discount promotion runs today). It’s available only in some locations, so you should check whether it matches the country you usually work from. The activation process feels simple, and it integrates well within the app.

Surfshark also offers a dedicated IP as an add-on, usually at a slightly more competitive price. Its big advantage is pairing it with unlimited simultaneous connections. So, you can use the same dedicated IP across several devices at the same time without issues. This helps digital nomads who work on a laptop and phone at once. It also helps if you keep sessions open without constant IP changes.

To sum up, both VPNs offer a dedicated IP and they do the job well. CyberGhost suits people who want a guided experience and more controlled use. Surfshark, instead, feels more flexible and practical for daily nomad life, especially when you use several devices at once.

In this scenario, Surfshark often feels like the better pick thanks to its mix of price, flexibility, and unlimited connections.

No-logs policy: CyberGhost VPN vs Surfshark

Another key factor when choosing a VPN is its no-logs policy. However, you shouldn’t trust marketing promises alone. Instead, focus on what data it collects, where it stores it, and the legal framework it operates under.

CyberGhost VPN applies a strict no-logs policy. The company says it won’t store IP addresses, browsing history, DNS queries, or connection logs. Also, it uses RAM-based servers, so data disappears automatically after a reboot. Independent external audits verified this policy, which adds trust for privacy-focused users.

On jurisdiction, CyberGhost is based in Romania, which doesn’t belong to surveillance alliances like Five Eyes, Nine Eyes, or Fourteen Eyes. So, legal pressure to share data stays lower. This helps travellers who want stronger protection for their information.

Surfshark also maintains a clear, transparent no-logs policy. It doesn’t store browsing activity, IP addresses, or usage metadata. Like CyberGhost, it uses RAM-based infrastructure, which strengthens automatic data deletion. Third-party audits also back its privacy commitments.

Surfshark operates under the Netherlands’ jurisdiction. While the country is part of the Nine Eyes alliance, the no-logs policy and RAM servers reduce the practical impact.

In other words, there’s no useful data to hand over. So, for no-logs, both VPNs meet high privacy standards and offer real assurances. External audits and RAM technology support those claims. CyberGhost starts with an edge thanks to a more privacy-friendly jurisdiction. However, Surfshark balances that with a very solid, transparent technical setup.

Security features: CyberGhost VPN vs. Surfshark

Security is a core VPN pillar, especially when you travel and use public Wi-Fi. Here, both CyberGhost and Surfshark deliver strong protection. However, their advanced features differ slightly.

CyberGhost VPN uses AES-256 encryption, which leads the industry. It also supports secure protocols like WireGuard, OpenVPN, and IKEv2. It includes an automatic kill switch, which blocks traffic if the VPN drops and prevents data leaks. It also offers P2P-optimised servers and ad and tracker blocking, which adds another safety layer while browsing.

Also, CyberGhost includes NoSpy servers, managed in-house and hosted in its own data centres. This reduces third-party involvement. So, it suits users who want stricter control over privacy.

Surfshark also uses AES-256 encryption and the same secure protocols. Its kill switch works effectively and you can configure it. It adds CleanWeb, which blocks ads, malware, and trackers. One key differentiator is Camouflage mode, which masks VPN traffic so it looks like normal traffic. This helps in countries with restrictions or censorship.

Surfshark also includes MultiHop, which routes your connection through two different servers. It also provides security alerts for potential data leaks. These tools strengthen protection for more demanding users.

To wrap up, for security, both VPNs offer strong, reliable protection for travelling abroad. CyberGhost relies on a solid structure and privacy-focused in-house servers. Surfshark, instead, stands out for advanced features and a more flexible approach for restrictions and heavy use.

CyberGhost VPN vs. Surfshark: Which one should you choose for travelling abroad?

After reviewing features, performance, and approach, one thing is clear: CyberGhost VPN and Surfshark are both solid travel options. However, each one fits a different type of user.

CyberGhost VPN is a strong pick for anyone who prioritises simplicity and guided use. Its specialised servers, wide network, and clear interface make it ideal for travellers who want quick connections, hassle-free streaming, and strong privacy without manual tweaks. It also suits people who value a favourable legal jurisdiction.

Surfshark, instead, feels more convenient for digital nomads and remote workers who use several devices at once. Its steadier performance, unlimited simultaneous connections, and advanced security features make it more flexible day to day. Also, its broader distribution and competitive long-term pricing help if you move often.

That said, both VPNs work well for travelling abroad. Your final choice depends on whether you prioritise simplicity and structure, or flexibility and heavy use.

Which VPN do we recommend at Holafly?

Although CyberGhost VPN and Surfshark are solid choices for travel and protecting your connection abroad, at Holafly we recommend a combo that prioritises privacy and practicality: Proton VPN with Holafly monthly plans. 

Proton VPN stands out for its transparent approach to security and data protection. Meanwhile, our monthly plans keep your internet stable from the first moment, so you won’t rely on public Wi-Fi. Together, both solutions deliver a traveller-ready experience for digital nomads and remote workers who want to connect with peace of mind anywhere in the world.

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