FAQs Archive - Holafly

How do I get a refund?

The eSIM is a digital product. Holafly cannot confirm or verify if you have used the data plan associated with the eSIM card. Therefore, once your eSIM is delivered, we cannot...

Will my phone work in Singapore?
By Julio Osuna

Learn how your mobile phone works in Singapore and the options for using it. Plus, find out how a travel eSIM provides a reliable and affordable...
Will my phone work in Portugal?
By Julio Osuna

Learn how your phone can work in Portugal and explore the different options for staying connected during your trip without paying hefty roaming...
Will my phone work in Ireland?
By Julio Osuna

Learn how your phone will work in Ireland. Plus, explore the options available to get mobile data, from roaming to eSIMs, and money-saving...
Can I use my phone in Morocco?
By Julio Osuna

Learn how to use your phone in Morocco with roaming, SIM, pocket WiFi, and eSIMs, and choose the cheapest and most reliable option for your...
Will my phone work in South Africa?
By Julio Osuna

Find out how to use your cell phone in South Africa, from a travel eSIM to roaming. Plus, learn how to save money while getting reliable internet...
UPeSIM Review: Plans, coverage, and pricing breakdown
By Mika

Read this in-depth UPeSIM review to learn about its data-only eSIM plans, prices, coverage, refund policy, customer support, and...
Sparks eSIM not working? Here’s what you can do
By Mika

If your Sparks eSIM is not working, you’ll find the solutions to the most common issues in this step-by-step...
SimOptions eSIM not working? Here’s what you can do
By Mika

SimOptions eSIM not working? Get your device up and running using this step-by-step...
Simify eSIM not working? Here’s what you can do
By Mika

Struggling to connect with a Simify eSIM not working? Find out how to troubleshoot common issues in this detailed...
SimCorner eSIM not working? Here’s what you can do
By Mika

Can’t connect due to a SimCorner eSIM not working? Find out how to identify and resolve the most common issues in this detailed...
Live in Morocco: Learn advantages, disadvantages & costs
By Paula Henderson

Experience Arab culture and live in Morocco as a foreigner, discovering firsthand what life is like in this...
Live in Cadiz: Learn advantages, disadvantages & costs
By Paula Henderson

Learn what it's like to live in Cadiz, what the quality of life is like, healthcare system, education, and its advantages and...
Is Holafly Safe? A Clear Guide to Your eSIM Data Privacy and Protection.
By Holafly Help

In this guide, you’ll learn how Holafly protects your personal information with robust security measures and strict global compliance, from GDPR (General Data Protection...
Live in Bilbao: Learn advantages, disadvantages & costs
By Paula Henderson

Come and live in Bilbao, the city of the Guggenheim! One of the greenest places in the country, offering a high quality of...
Missed out on Munich? Try these 6 Oktoberfest alternatives🍻
By Mika

Think Oktoberfest only happens in Munich? Think again. In 2025, you can raise a stein at various Oktoberfest celebrations outside Germany — from Vienna’s alpine folk fest to...
Live in Zaragoza: Learn advantages, disadvantages & costs
By Paula Henderson

Discover what it's like to live in Zaragoza, including pros, cons and key information. Thinking of moving? Read this guide before you...
Remember these 90s vacation essentials? 9 Classics everyone brought on vacation in the 90s
By Mika

Remember vacations before smartphones? From Walkmans to fanny packs, here are 9 classic 90s vacation essentials that will make you laugh, cringe, and appreciate how easy travel is...
9 Must-try restaurants for fine dining in Melbourne 2025
By Mika

Looking for the best fine dining in Melbourne? This guide highlights nine dining spots highly rated for their unforgettable tasting...
10 Must-see Bali Instagram spots of 2025
By Mika

Planning a Bali trip? From jungle swings and rice terraces to hidden waterfalls and floating breakfasts, here are the best Bali Instagram spots of 2025. Mika talks with Gemma, an...
Live in Alicante: Learn advantages, disadvantages & costs
By Paula Henderson

Come and live in Alicante! Alicante welcomes you with open arms so you can enjoy the sun of the Costa...
Live in Granada: Learn advantages, disadvantages & costs
By Paula Henderson

Check out this post about what it's like to live in Granada! We'll tell you everything you need to know to enjoy your stay as a...
Pixel 10 goes eSIM-only in the US — Are you ready to ditch your SIM card?
By Mika

Google’s Pixel 10 in the US has removed its physical SIM tray. Discover why this matters, how to set up your Pixel 10 eSIM-only US, and tips for staying connected at home and...
Live in Luxembourg: Learn advantages, disadvantages & costs
By Paula Henderson

Let yourself be surprised by what you might find if you decide to live in Luxembourg, discover what life here is really...
12 Epic Bali festivals to plan your trip around in 2025
By yuehwen

Discover the top Bali festivals in 2025, from cultural rituals to music and art events, plus travel tips for a hassle-free and memorable trip in...