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How to Install and Activate an eSIM on a Motorola?

Step into the future of mobile connectivity with eSIM technology on your Motorola! It’s easier than ever to stay connected. In this guide, we'll show you how to install an eSIM by scanning a QR code or manually entering the details, explain how to activate an eSIM on your Motorola, and walk you through the entire eSIM setup process. Let’s dive in and explore the steps ahead!

What You Need to Know Before Setting Up an eSIM on Your Motorola?

  • Verify that your Motorola device is compatible with eSIM technology and unlocked.
  • Ensure you're connected to a stable and secure Wi-Fi network. Avoid public networks for security reasons.
  • If one installation method doesn't work, try the other. If the QR code fails, try manual installation instead.

How to Install an eSIM on a Motorola?

There are two simple ways to set up an eSIM on your Motorola: either by scanning a QR code or entering the details manually. Follow these steps for each method:

To install an eSIM on Motorola with a QR Code:

  • Go to Settings > Select Network & Internet > Choose Mobile Network > Add eSIM > Tap the option "Want to download a SIM?" > Next > Scan the QR code > Select Continue > Tap on Activate.
To install an eSIM on Motorola with a QR Code:

To install an eSIM on Motorola using manual codes:

  • Go to Settings > Select Network & Internet > Tap on Mobile Network > Add eSIM > Scroll to the bottom of the screen and tap the option "Want to download a SIM?"
To install an eSIM on Motorola using manual codes:
  • Next > Tap on Need help? > Select Enter it Manually > Copy and paste the full activation code for Android (including LPA and the colon ':') that was sent to your email. This is not a link, but a code that must be entered in the designated space > Select Continue > Tap on Activate.
To install an eSIM on Motorola using manual codes:

How to Activate an eSIM on Your Motorola?

For the best experience with your Holafly eSIM, make sure to activate it once you've arrived at your destination. This will help you avoid interruptions. If you’ve already activated it, just turn it off and disable data roaming.

Now, let’s walk through the steps to activate your eSIM on your Motorola and ensure everything is set up properly:

  • Go to Settings > Select Network & Internet > Tap on Mobile Network > Choose your Holafly eSIM > Turn on the "Use SIM" switch and enable Roaming.
To Activate an eSIM on Your Motorola:

To Keep in Mind:

  • eSIM compatibility with Motorola devices may vary depending on the carrier and country of manufacture.
  • Remember, the manual code is not a link. You only need to copy and paste it exactly into the designated field without any spaces.
  • For Motorola devices with eSIM and Dual SIM support, you can use both a physical SIM and the eSIM simultaneously, but only one can be active for mobile data at a time.
  • Once you reach your destination, make sure to disable your main SIM to avoid extra charges for data roaming.

Troubleshooting Tips:

If your phone isn’t connecting to the network via eSIM after enabling data roaming at your destination, try manually selecting the network you're connected to. Here's how to do it:

  • Go to Settings > Select Network & Internet > Tap on Mobile Network > Choose your Holafly eSIM > Scroll down > Turn Off Automatically select network > Wait for the operators to load, select each carrier that appears on your screen and choose the one with the best signal and connection > Try browsing again.
If your phone isn’t connecting to the network, try manually selecting the network:

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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