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Traveler safety (40%) is the top priority for companies, according to GBTA

That priority becomes more challenging to manage as employee travel becomes increasingly complex, thereby increasing the need for dedicated travel risk management companies (TRM).

This guide profiles leading TRM companies, helping you choose the right provider for your organization.

Key services risk management companies provide

Travel risk management plays a central role in corporate travel. It helps organizations meet duty of care obligations and respond to medical, security, and operational risks.

The table below summarizes six travel risk management solutions.

ProviderMedical assistanceSecurity intelligenceTraveler trackingEvacuation servicesTraining and preparationPlatforms and tools
International SOSGlobal medical network and 24/7 assistanceIntegrated medical and security intelligenceYes, via the Quantum platformMedical evacuation is includedTravelReady pre-trip trainingQuantum intelligence and tracking platform
Crisis24 (GardaWorld)Access to medical and logistics providersCountry- and city-level threat assessmentsReal-time monitoring and geofencingCoordinated evacuation and journey supportSecurity briefings and assessmentsCrisis24 Horizon platform
EverbridgeAssistance coordination through Everbridge AssistIncident and risk intelligence feedsReal-time employee location trackingSupport coordination via partnersAlert-based preparedness toolsTravel Protector and critical event platform
FocusPoint InternationalMedical and security assistance teamsLimited intelligence focused on assistanceTraveler location via mobile toolsGuaranteed evacuation under CAP™ plansPre-trip guidance through assistance programsMobile apps and assistance systems
AXA PartnersMedical assistance and a global provider networkDestination-based risk alertsGeolocation through a mobile appEvacuation coordinated with insuranceProgram-level preparation supportAssistance platforms and a mobile app
RisklineNot provided directlyDestination-level risk intelligenceLocation-based alerts via integrationsNot provided directlyDestination briefings and advisoriesAPIs, dashboards, and embeddable tools

International SOS

Overview

International SOS is among the top travel risk management companies serving over 14 million people daily and bringing over 40 years of experience.

Best for

Enterprises, multinational corporations, NGOs, and governments that require comprehensive global medical and security coverage.

Key features

  • Quantum platform for traveler tracking and risk intelligence.
  • TravelReady pre-trip training program.
  • 24/7 multilingual assistance.
  • Medical provider network of over 89,000 on-the-ground providers in 240 countries and territories.
  • Medical evacuation services.
  • ISO 31030 compliance.

Strengths

Global network of 89,000 medical providers across 240 countries and territories. Serves Fortune 500 companies with over 40 years of operational experience. Integrates medical and security services through a single platform (Quantum).

Considerations

Pricing is positioned at the higher end of the market. The service model is best suited for organizations with a high volume of travel.

Crisis24 (GardaWorld)

Overview

Crisis24 is a security-focused travel risk management provider with more than 55 years of experience. It operates in over 45 countries and conducts more than 400 journey operations monthly.

Best for

Organizations that require high-level security support and executive protection.

Key features

  • Crisis24 Horizon platform with real-time monitoring.
  • Security assessments covering more than 200 countries across 27 threat categories.
  • Network of over 1.2 million medical and logistics providers.
  • Geofenced high-risk zones.
  • Mobile panic buttons.
  • Journey management with protective security detail.

Strengths

Threat assessments covering 200+ countries across 27 distinct threat categories. Network of 1.2 million medical and logistics providers. Conducts 400+ journey operations monthly, including protective security details for high-risk environments.

Considerations

The security-led approach may exceed standard corporate travel needs. The service is best suited to organizations with elevated risk requirements.

Everbridge

Overview

Everbridge is a critical event management platform that integrates travel risk management with broader emergency communications.

Best for

Organizations seeking an integrated approach to critical event management and travel risk oversight.

Key features

  • Travel Protector platform with real-time monitoring.
  • Dynamic employee tracking (e.g., via GPS, WiFi, badge swipes) with instant alerts.
  • Everbridge Assist provides 24/7 multilingual support in medical and security matters.
  • One-touch emergency SOS functionality through the mobile app or personal safety devices.
  • Customizable alerts and notifications (e.g., SMS, email, voice, app notifications).
  • Audit trails to support compliance.

Strengths

Multi-channel alert system (SMS, email, voice, push notifications, personal safety devices). Dynamic location tracking via GPS, WiFi, and badge swipes. Provides audit trails for compliance documentation across departments and systems.

Considerations

The platform requires setup and customization. Its full value is realized when deployed across multiple departments and systems.

FocusPoint International

Overview

FocusPoint International is a travel risk management provider serving over 14 million people through its CAP™ Travel Assistance Plans.

Best for

Organizations that prioritize medical-focused assistance and prefer a no-claims evacuation model.

Key features

  • CAP™ plans with worldwide coverage.
  • 24/7 access to medical and security professionals.
  • Medical evacuation and air ambulance services at no additional cost.
  • No claims process or deductibles.
  • Mobile applications for traveler support and assistance.

Strengths

No-claims evacuation model eliminates paperwork and pre-approval requirements. CAP™ plans include medical evacuation and air ambulance at no additional cost. Serves 14 million people globally with 24/7 access to medical and security professionals.

Considerations

The threat intelligence technology is less extensive than that offered by some other security-focused providers. The service is best suited to organizations where medical assistance is the primary concern.

AXA Partners

Overview

AXA Partners is a global assistance provider with more than 60 years of experience delivering integrated medical and security solutions.

Best for

Organizations seeking a travel risk management approach that integrates closely with insurance coverage.

Key features

  • 24/7 dedicated assistance hotline.
  • Mobile application with risk alerts and traveler geolocation.
  • Integration with insurance carriers.
  • Global medical and assistance provider network across 200 countries.
  • Customizable programs based on organizational needs.

Strengths

The integrated insurance and assistance model coordinates coverage with risk management. Scalable programs for organizations from 20 to 20,000 travelers. Over 60 years of experience with a global medical and assistance provider network.

Considerations

The service works best when paired with AXA insurance products. Implementation timelines can vary depending on organization size.

Riskline

Overview

Riskline is a specialized travel risk intelligence provider covering more than 220 countries and over 260 cities.

Best for

Organizations and travel platforms that require detailed destination-level risk intelligence.

Key features

  • Continuous 24/7 monitoring of global destinations.
  • Expert risk analysis with contextual reporting.
  • Real-time incident notifications.
  • APIs and embeddable widgets.
  • Comprehensive travel advisories.

Strengths

Covers 220+ countries and 260+ cities with continuous 24/7 monitoring. Provides contextual risk analysis and real-time incident notifications. API and embeddable widgets enable integration into booking platforms and travel management systems.

Considerations

Riskline provides intelligence rather than end-to-end assistance services. It’s most effective when integrated into broader travel risk management platforms.

How to choose the right travel risk management company

  1. Assess your needs: Review your travel volume, destinations, risk exposure, and budget.
  2. Define must-have features: Identify essential capabilities (e.g., traveler tracking, risk intelligence, medical assistance, evacuation services, and pre-trip training).
  3. Verify integration: Confirm the provider integrates seamlessly with your travel management company, booking tools, and HR platforms.
  4. Request demos: Evaluate 3–5 providers to compare service levels and pricing.
  5. Verify references: Speak with a few existing clients to understand response times, service quality, and reliability.
  6. Review contracts: Examine pricing models, service-level agreements, and contract terms to ensure comprehensive coverage and alignment with your needs.
  7. Plan rollout: Account for onboarding and employee training.

Do you need a travel risk management company?

The need for a travel risk management company depends on your travel patterns, risk exposure, and internal resources.

You likely need a TRM if:

  • Employees travel to medium- or high-risk destinations.
  • Your organization conducts more than 50 business trips per year.
  • You operate in a regulated industry with duty of care requirements.
  • You lack internal capacity for 24/7 threat monitoring.
  • Executives or high-value personnel travel frequently.

You may NOT need a TRM if:

  • Travel is limited to low-risk countries.
  • Your organization conducts fewer than 20 business trips annually.
  • Your team is small with minimal international exposure.
  • Your travel management company provides sufficient risk coverage.

Strengthen your TRM program with reliable connectivity

Travel risk management companies provide essential safety services, but their effectiveness depends on reliable connectivity.

Holafly for Business ensures your employees stay connected when it matters most. With unlimited data plans and reliable 4G/5G coverage in over 160 destinations, including areas with limited coverage, your team can access risk management apps, receive critical alerts, and contact emergency services without connectivity gaps. Manage everything through the Holafly Business Center with instant business eSIM deployment and one simple dashboard for complete visibility.

Whether you’re managing a small team or frequent corporate travelers across high-risk regions, Holafly Business Plans offer scalable solutions tailored to your travel risk management needs. Upgrade, downgrade, or cancel without long-term contracts or restrictions.

Contact Holafly to request a demo of the Business Center and see how we can strengthen your travel risk management program with seamless global connectivity.

Disclaimer: The information provided in this article is for informational purposes and reflects research conducted on 23 December 2025. Organizations should assess their own travel risk requirements and consult relevant professionals when designing or implementing travel risk management programs.

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Tom O'Leary

Tom O'Leary

SEO Content Specialist

I am a Liverpool-based SEO content specialist with years of experience crafting content that connects. I combine my love for clear communication with a passion for travel and languages (currently diving into Japanese!). At Holafly, I'm here to help you understand everything about staying connected abroad, turning technical jargon into straightforward advice you can actually use.

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