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BetterRoaming eSIM enterprise solutions review: Plans, and pricing
BetterRoaming eSIM enterprise solutions overview covering plans, pricing, coverage, features, and more.
BetterRoaming eSIM enterprise solutions are a business connectivity service that provides companies with eSIM-based mobile data for travelling employees across 160+ countries.
This article covers how BetterRoaming eSIM enterprise solutions work, their plans, pricing, network coverage, features, customer support, and refund terms.
We also compare them with Holafly for Business, a business eSIM provider for companies with employees who travel internationally.
Note: Looking for information on BetterRoaming’s eSIMs for personal use rather than business? Check out our BetterRoaming eSIM review.
Business travel made easy
What are BetterRoaming eSIM enterprise solutions?
BetterRoaming eSIM enterprise solutions launched in 2023 as a brand of 1GLOBAL, a regulated telecommunications operator active in more than 30 countries and based in London, UK.
The service positions itself as a digital-first provider in the enterprise eSIM market, enabling companies to manage mobile connectivity via a centralised system for large device fleets.
The core elements of the enterprise offering include global data pooling across employees, consolidated monthly billing for international roaming, and automatic connection to supported local networks in 160+ countries.
How does BetterRoaming eSIM enterprise solutions work?
Companies contact the BetterRoaming enterprise team to set up an account and configure connectivity packages.
eSIM profiles are then deployed remotely to company devices using Mobile Device Management platforms such as Microsoft Intune or JAMF, enabling a zero-touch setup for employees. When employees travel, devices automatically connect to supported 4G or 5G partner networks in the destination country.
Can my company use BetterRoaming eSIM enterprise solutions?
BetterRoaming primarily targets organisations that manage large numbers of connected employees and devices. Smaller businesses can also access the platform through enterprise partnership programmes, affiliate programmes, or distribution arrangements.
BetterRoaming eSIM enterprise solutions review: A breakdown of key features
The sections below outline BetterRoaming eSIM enterprise solution plans, pricing, network coverage, features, customer service, and refund terms.
1. eSIM plans
BetterRoaming does not offer standardised, tiered plan structures for business customers. Instead, companies must contact the BetterRoaming enterprise team directly to request a quote and configure a plan tailored to their organisation’s size, travel patterns, and connectivity requirements.
Enterprise partnership programme
The enterprise partnership programme provides customised corporate eSIM plans for organisations with frequent international travel needs. Plan structure, data allowances, and pricing are all configured through direct engagement with the BetterRoaming enterprise team.
Distribution partnership
The distribution partnership enables companies to distribute eSIM connectivity via branded or white-label QR codes integrated into their products, services, or sales channels. This option is suited to organisations that want to offer eSIM connectivity as part of their own product or service offering.
2. Pricing
BetterRoaming eSIM enterprise solutions do not publish standard pricing. All enterprise plans are configured on a custom quote basis, with final costs depending on factors specific to the organisation’s needs.
Pricing may vary based on the number of users or devices, data volume requirements, regional coverage selections, contract length or commitment, and any additional features such as MDM integration or white-label distribution.
For accurate pricing, contact the BetterRoaming enterprise team directly at enterprise@betterroaming.com. Pricing shown in any published materials may not reflect the final rate.
3. Network coverage and quality
BetterRoaming eSIM enterprise solutions provide mobile data connectivity in 160+ countries and territories.
Regional packages are also available, covering Europe (48 countries), Asia-Pacific (14 countries), Latin America (10 countries), and the Middle East and North Africa (MENA), as well as the North Sea and the Gulf of Mexico through infrastructure partnerships.
The service operates on 1GLOBAL’s telecom infrastructure and connects devices to multiple carrier networks in supported markets. BetterRoaming supports 4G and 5G, where available, with data speeds determined by the local partner network.
4. Features
The table below summarises the key features available with BetterRoaming eSIM enterprise solutions.
| Feature | BetterRoaming Enterprise |
|---|---|
| Global coverage | 160+ countries and territories |
| Regional packages available | Yes (Europe, Asia-Pacific, Latin America, MENA) |
| 4G and 5G support | Yes (where available via local partner networks) |
| MDM integration (Intune, JAMF) | Yes |
| Global data pooling | Yes |
| Centralised remote provisioning | Yes |
| Zero-touch eSIM deployment | Yes |
| Unified monthly invoicing | Yes |
| Multi-device support (phone, tablet, Watch) | Yes |
| Enterprise partnership programme | Yes |
| White-label/distribution options | Yes |
| Standardised published pricing | No — custom quote required |
| Published plan tiers | No — configured per organisation |
All enterprise deployments include access to 160+ countries, centralised remote provisioning, unified monthly invoicing, and MDM integration via Microsoft Intune or JAMF.
5. Customer service and technical support
BetterRoaming does not publicly list a separate enterprise-only support tier, but B2B customers interact with the provider through dedicated enterprise contacts and standard global support services.
Initial enterprise deployments can often be configured within approximately 24 hours after initial contact with the enterprise team.
Enterprise and business support
- Enterprise account support: enterprise@betterroaming.com
- Business-related issues: business.help@1global.com
- Online Support Center: Documentation on device compatibility, eSIM activation, and data management available at betterroaming.com/support
- Global support: Available via email and an online help portal
Note: Enterprise support channels are managed through direct account contacts. Availability and response times may vary depending on the terms of the enterprise agreement.
6. Refund and cancellation policy
BetterRoaming may consider refunds in a number of defined situations.
Eligibility: Businesses may cancel within 14 days of entering the agreement and request a full or proportionate refund under a cooling-off period.
Refunds may also be issued if BetterRoaming cannot provide the contracted service due to factors beyond the client’s control, or if a verified, continuous discrepancy exists between stated and actual service speeds. In limited cases, refunds may be considered if the service was used solely to assess quality and data usage remained within reasonable limits.
Time limits and process: Refund requests are generally considered only if the associated data plan has not expired.
If usage begins during the cooling-off period, only the unused portion of the service may be refunded. Requests must be submitted through official support channels at enterprise@betterroaming.com or business.help@1global.com, accompanied by account details and supporting documentation. Proof of identity may be required to meet regulatory compliance requirements.
Exceptions and limitations: No refunds are typically issued for unused data after a plan’s validity period has expired. Services are provided on a prepaid basis, and refunds are only issued in situations defined in the service terms or required by law.
If BetterRoaming terminates a contract due to a client’s material breach, the company may retain charges for unused data bundles.
Disclaimer: The information provided in this article is for informational purposes and reflects research conducted on 24 March 2026.
Holafly for Business: Constant connection for your company
Holafly for Business is a business eSIM provider that keeps travelling teams connected in 160+ destinations, with unlimited data options, 24/7 multilingual support, and plans designed around how employees actually travel — whether that’s daily, monthly, or a handful of trips a year.
Every plan is managed through the Holafly Business Center, a centralised platform where administrators can order, assign, and track eSIMs across their entire workforce. Finance teams get consolidated invoicing and automated billing, while employees get instant connection on arrival — no SIM swaps, no unexpected roaming charges.
The Holafly Plans for Business come in four tiers to match different travel patterns and team sizes:
- Always On (€9.95/year) — a global eSIM with 1GB/month, built for employees who take up to four short trips a year. Covers essentials such as maps, messaging, and two-factor authentication, with the option to upgrade to Unlimited when more data is needed.
- On Demand (from €3.40/day) — a single-destination eSIM with unlimited data and hotspot across 160+ destinations. Companies pay only when employees travel, with no fixed monthly costs and flexible cancellation.
- Unlimited (€57/month per eSIM) — unlimited data with hotspot included, designed for employees who travel more than five times a year and need a consistent option across all destinations.
- Enterprise (custom pricing) — tailored plans for companies managing travel for 20 or more employees per year, with volume discounts, priority support, a dedicated account manager, and custom integrations.
Not sure which plan fits your team? Book a demo, and the Holafly team will help identify the right fit.
Business travel made easy
FAQs about BetterRoaming eSIM enterprise solutions
Yes, multiple employees can share a single BetterRoaming enterprise account through a centralised data pool.
Publicly available documentation does not disclose whether BetterRoaming enterprise solutions require a fixed contract commitment. Contact the enterprise team at enterprise@betterroaming.com for specific terms.
Yes, enterprise eSIM profiles can be pre-installed on company devices through Mobile Device Management platforms such as Microsoft Intune or JAMF, enabling automated deployment.
Yes, VPN is supported as BetterRoaming operates on GSMA-certified infrastructure that allows standard encrypted data protocols.
Plans that may interest you
I’m a writer with over eight years of experience in digital content. My work has appeared in publications such as The New York Times, Forbes, Business Insider, and the BBC. At Holafly, I write clear, practical guides to help travelers stay connected with eSIM technology. In my spare time, I enjoy car detailing, biking around Warsaw, and capturing portraits.
