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How to get a GigSky refund?
Struggling with a GigSky refund? While GigSky doesn’t have a refund policy, this quick guide explains the steps you can take to request a refund.
GigSky has been keeping travelers connected since 2010. But even with years in the business, GigSky eSIMs can still sometimes have issues. In this case, you’ll want to request a refund, and we’ll tell you how to do just that.
Follow along to learn how you get a refund from GigSky and discover Holafly, one of the top GigSky alternatives to keep you connected during your next trip.
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When does GigSky offer eSIM refunds?
GigSky’s Terms and Conditions state that they don’t offer any refunds on activated eSIMs. So if you managed to activate and start using your plan, you’re unlikely to get a refund if you run into issues later on.
On top of that, you can’t get a refund for any accidental purchases either, so if you buy your plan without having an eSIM-compatible phone, you’ll lose your money.
The only time when you can expect a refund is if the eSIM isn’t working due to issues on GigSky’s end. So if you’re unable to activate or use your eSIM because the service isn’t working, you can try reaching out to customer support for a refund.
How to get a GigSky eSIM refund
While GigSky states that all eSIMs are non-refundable, you can contact the customer support team if your GigSky eSIM is not working. There’s no separate refund request form to complete, but you can send them an email to help@gigsky.com explaining your issue or complete the form on their Contact Us page. From there, each refund request will be handled on a case-by-case basis.
Get unlimited travel data with Holafly
If you want an eSIM you can trust for your next trip, look no further than Holafly. All Holafly eSIMs offer unlimited data and 24/7 customer support, ensuring you always stay connected.
On top of that, the Holafly refund policy offers refunds for accidental purchases as well as full or partial refunds if you encounter any issues with the service. So you can get your Holafly eSIM and rest assured with a service you can trust.
Peace of mind before you fly
Set up your eSIM before travel and get unlimited data on arrival.
Disclaimer: The data in this comparison is accurate as of August 28, 2025, and is subject to change.
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