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Does WhatsApp work in Dubai? How to access with Holafly

Learn how WhatsApp works in Dubai, what alternatives exist to avoid the local blockage, and why an eSIM with an integrated VPN is your best option.

julio osuna english content writer

Published: July 19, 2025

With over three billion registered users, WhatsApp is one of the largest communications apps, But does WhatsApp work in Dubai? The answer is yes, but only partially. 

In the United Arab Emirates, including Dubai, you can use WhatsApp to send messages, images, and voice notes without any issues. However, voice and video calls are blocked due to local VoIP restrictions.

In this article, we’ll explain exactly how WhatsApp works in Dubai and how you can stay connected with a Holafly eSIM, even when some features are limited.

does whatsapp work in dubai

Why is WhatsApp banned in Dubai?

WhatsApp is banned in Dubai due to the strict regulations regarding Voice over Internet Protocol (VoIP) implemented by the government.

While you can use WhatsApp in Dubai, you won’t be able to make voice and video calls. The government has blocked these features to prevent the misuse of encrypted communication channels.

To summarize, you can use WhatsApp without issues for texting, but voice and video calls are restricted.

People in Dubai pointing at a laptop
WhatsApp video and voice calls are limited in the UAE territory. Source: Shutterstock

How to access WhatsApp in Dubai

You can use WhatsApp in Dubai for messaging without any issues. Texts, images, and voice notes all work normally. However, voice and video calls are blocked due to the UAE’s VoIP restrictions.

While VPN apps can technically bypass these blocks by routing traffic through countries where WhatsApp calls are allowed, this comes with risk. Although using a VPN is legal in the UAE, using it to bypass government restrictions, such as unblocking WhatsApp calling, can lead to fines or legal consequences under UAE cybercrime laws.

Also, keep in mind that a Dubai SIM card won’t help, as it operates under the same restrictions.

So, what are your options?

  • Using a VPN: While it is possible, it is NOT recommended and indirectly breaks UAE laws. Free (ProtonVPN, TunnelBear) or paid (ExpressVPN, Bitdefender) apps may unblock WhatsApp, but using them to bypass restrictions is illegal.
  • Get an international eSIM: Holafly’s eSIM for Dubai connects through external networks, which may allow access to WhatsApp calling depending on your location and local restrictions. If calling features don’t work, our support team can assist with an alternative connection.
  • Try WhatsApp alternatives: There are apps that are allowed in the UAE and can be used for voice and video calling. Here’s more about them:

Alternatives to using WhatsApp in Dubai

Now that you know how WhatsApp works in Dubai, let’s talk about other alternatives if your WhatsApp calling doesn’t work.

Here are some alternatives to WhatsApp in Dubai.

Making calls in Dubai

Making calls in Dubai is a bit complicated because of the VoIP restrictions imposed by the digital government regulatory authority. However, not all apps are subject to this ban. Here’s what you can use legally.

  • Botim: A government-allowed app that allows users to make calls and send texts. It’s free to download; however, it requires giving full access to your contact list.
  • Voico: Another approved app that supports voice and video calls. Works with Etisalat and may require an active calling plan.
  • C’Me: Lesser-known but supported for VoIP calls in the UAE. Requires internet calling service through local carriers.
woman using her phone to take a photo with a building in the background
You can use other video calling apps in Dubai if WhatsApp doesn’t work. Source: Shutterstock

Making video calls in Dubai

FaceTime, WhatsApp, Skype, and other popular video calling apps are restricted in Dubai due to the UAE’s VoIP regulations. This means you won’t be able to use them for voice or video calls over local mobile or WiFi networks. 

Services like Botim, C’Me, or Voico are officially supported and can be used for video and voice calls. Again, Holafly eSIM for Dubai comes to the rescue as it connects through international networks. This may allow access to video calling apps you are used to using.

Sending texts in Dubai

The WhatsApp texting feature isn’t blocked in Dubai. However, if the government changes its regulations, the feature can be limited in the future.

Just in case, download apps like Telegram, Instagram, or Microsoft Teams to avoid issues while traveling to the UAE with WhatsApp.

Holafly eSIM for Dubai: Unlimited data for all your apps

So, does WhatsApp work in Dubai? Yes, but you’ll be limited to texting, unless you have a legal alternative or a Holafly eSIM for Dubai at hand! 

You can choose your ideal unlimited data plan for five to 20 days, with pricing ranging from $20.90 to $61.90. It connects through international networks, meaning you can make a WhatsApp call from Dubai anytime.

The Holafly eSIM also includes up to 500 MB of data tethering per day and ensures 5G data speeds when available. 

Overall, you get an affordable alternative compared to paying for international roaming to get internet in Dubai, and you get access to voice and video calls at no extra cost.

Julio Osuna

Julio Osuna

English Content Writer

I first started my content creation journey as a freelancer in 2019, before connecting with Holafly in 2021. At Holafly, my travel and tech interests come together in one place as I craft high-quality articles about the eSIM and related markets. My content aims to help travelers stay connected, wherever they are.

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