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How to Change Motorola APN Settings?

When it comes to staying connected on the go, having the correct Access Point Name (APN) settings on your Motorola device is essential. Think of the APN as the address that directs your device to the internet for smooth browsing and online access. While most eSIMs, like Holafly’s, come with preconfigured APN settings, you might need to adjust them if your device doesn’t detect the APN or struggles to connect. In this guide, you’ll learn what an APN is, how to change and reset Motorola APN settings . Let’s dive in and get you connected!

What is the APN for Holafly eSIM?

A Holafly eSIM, like most internet providers, usually comes with pre-configured APN settings, so you can start using data right away. However, if you experience connection difficulties, such as activation failure on the specific destination for which you purchased the eSIM you may need to adjust your Motorola APN settings to optimize the connection.The correct APN for Holafly eSIM is "Global", which should be entered in the APN field on your Motorola device. Follow the steps below to learn how to set up APN settings on your APN Android device and restore your mobile data:

To Set Up APN Android Settings on Motorola:

  • Go to Settings > Network & Internet > Tap on Mobile Network > Select your Holafly eSIM.
To Set Up APN Android Settings on Motorola:
  • Scroll down and tap on Access Point Names > Check if there is an APN labeled 'Global' and select it. If it doesn't appear, you'll need to create it. To do so, press the + button > In the Name field, type "Holafly" to easily recognize it > Then, in the APN field, enter the word Global > Tap the three dots at the top right > Choose Save > Once the changes are saved, select the newly created APN (Global) > Finally, restart your device to apply the settings.
To Set Up APN Android Settings on Motorola:

Troubleshooting Tips:

If you've entered the correct APN settings for Motorola and still don't have a connection or data signal, it may be necessary to reset the network settings. This step will restore the default connection settings and help fix any network-related inconsistencies.

Resetting network settings removes saved Wi-Fi, data, and Bluetooth. Back up your passwords first. We’ll show you how to reset network settings on your Motorola phone.

To Reset Network Settings on a Motorola Phone:

  • Go to Settings > Scroll down and tap on System > Select Reset options > Tap on Reset Wi-Fi, mobile & Bluetooth > Finally, tap on Reset settings to reset your network. (If prompted, enter the PIN you use to unlock your screen and tap Next).
To Reset Network Settings on a Motorola Phone:

If your phone is from another brand, such as Samsung, Huawei, or, Xiaomi, Sony, Honor or Pixel, you can find detailed guides for each device to help you easily configure your Android APN settings.

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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