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What Happens if I Use Up My Data or Exhaust the Days of Validity?

At the end of your eSIM's active period, it will be automatically deactivated, and this will be reflected on the Holafly app or web portal. At Holafly, we understand how crucial it is to stay connected while traveling, you will receive an email to let you know that the day of expiration is near. Good news! You can renew or extend your Holafly eSIM as many times as needed.

Troubleshooting Tips

Check how to extend your Holafly eSIM step by step

To recharge your holafly eSIM you just have to Log In to Your Panel from the App or Website > Select My eSIM > Click on “View Details” > Select “Top up my eSIM” and Scroll down > Select the plan you prefer

Then confirm your order > Complete payment > Receive confirmation.

This way you can add as many days as you need and always stay connected!


If you don’t have the app downloaded on your device, you can view this information on the website.


Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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