Can I Renew or Extend the Data on My eSIM?

Yes, you can renew or extend your Holafly eSIM as many times as needed. When you’re traveling abroad, staying connected is crucial. To do this, you can do Top up (renew or extend your eSIM) from your App or Website. Whether you’re on a limited data plan or an unlimited one, this feature allows you to add more data directly from your user panel once your initial plan is almost expired.

How to Extend Your Holafly eSIM

Log In to Your Panel from the App or Website > Select the “My eSIMs” > Select “View Details” > Choose “Top up My eSIM” > Select Your Plan

Then Confirm Your Order > Complete Payment > Receive Confirmation

If you do not have the app downloaded on your device, you can view this information on the website.

An important fact about Top-Ups is that it can only be done before your eSIM expires. You’ll receive an email before expiration. Additionally, data Top-Ups extend your plan with the same eSIM and are activated automatically, so there is no need for a new one. Also, you can only Top Up for the same destination as the original eSIM. For example, if your eSIM is for Mexico, the Top-Up must also be for Mexico.

Troubleshooting Tips

If after your current eSIM expires, your Top-Up does not activate automatically, just restart your phone. You can also turn on airplane mode for a few minutes, then turn it off and try browsing the Internet.