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Holafly Holafly FAQs Holafly How Many Times Can I Use My eSIM?
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How Many Times Can I Use My eSIM?

The eSIM includes the ability to reuse it. This means that before you finish using your eSIM, you can easily recharge it through our app or web portal. This way, you can continue enjoying the benefits of your eSIM at the same destination before it expires, without needing to get a new one.

Removing the eSIM can cause permanent damage, but in some cases, you can manually reinstall it if you haven't finished using it. To transfer the eSIM to another phone, simply delete it from the previous device and reinstall it on the new one using manual codes, this is the only way to use the eSIM on two devices. Keep in mind that each eSIM is linked to a specific destination and can only be used on one device at a time, and some have the benefit of sharing data.

Troubleshooting Tip

If you accidentally deleted your eSIM, you can reinstall it using the manual codes we provided. Just follow these steps: Go to Settings > Cellular or Mobile Data > Add eSIM > Use QR code > Enter Details Manually > Enter Activation Code

Note that this option is only available for carriers like CHKM and Drei.

For detailed instructions on how to view your APN, we recommend scanning the following QR code.

Holafly Help |

Published: September 3, 2024 | Updated on: September 3, 2024

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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