How Many Times Can I Use My eSIM?

You can use your eSIM multiple times, but only on one device at a time. With Holafly, you have the option to reinstall the eSIM on the same phone and extend your plan by adding a Top-Up to the existing eSIM, before it expires. Just keep in mind that you can’t use or activate the same eSIM on two phones simultaneously. If you’re curious about how to reinstall and reactivate, we’ve got all the information you need!

Troubleshooting Tips

If you need to reinstall your eSIM, make sure you’re connected to a strong and stable Wi-Fi network to prevent installation errors. Also, have your manual codes ready, as they are the most reliable method for reinstallation, though the QR code may work in some cases. 

How to Reinstall Your eSIM?

Reinstalling your eSIM is easy, whether you’re using an iOS or Android device! Simply set up your eSIM on your phone using the QR code or manual codes. Here’s how to do it on iPhone and Android:

On iPhone:

• To reinstall your Holafly eSIM using a QR code or Manual codes, follow these steps: Go to Settings → Tap on Cellular or Mobile Data → Add eSIM → Use QR Code → Scan the QR code or Enter Details Manually → Next → Continue with Activation.

On Android:

• To reinstall your Holafly eSIM using a QR code or manual codes, follow these steps: Go to Settings → Connections → SIM Manager → Add eSIM → Scan QR Code or Enter activation code → Add → Continue with Activation.

On the other hand, if you’d like to reuse your existing eSIM without having to buy a new one, you can simply reactivate it.

How to Reactivate Your eSIM?

Reactivating your eSIM is easy! Before your current plan expires, simply extend it through our web portal to keep enjoying its benefits at the same destination. While you can’t switch destinations, you can purchase more days to extend your plan without needing to install a new eSIM. Just visit the website, and you’ll be all set!