How Many Times Can I Use My eSIM?

You can use your eSIM multiple times, but only on one device at a time. With Holafly, you have the option to extend your plan with a Top-Up in the same eSIM, before it expires, and if you want to switch devices, you can easily transfer your eSIM to a new phone. Just keep in mind that you can’t use or activate the same eSIM on two phones simultaneously. If you’re curious about how to reactivate or transfer, we’ve got all the information you need.

Troubleshooting Tips

If you want to transfer your eSIM, before you get started, make sure your new device is compatible with eSIM, and don’t forget to delete your eSIM from your old phone! Just keep in mind that when you transfer your eSIM to another device, not all data will transfer over.

How to Transfer Your eSIM?

Transferring your eSIM is easy, whether you’re using an iOS or Android device! Simply set up your eSIM on your new phone using the QR code or manual codes. Here’s how to do it on iPhone and Android:

On iPhone:

• To install your Holafly eSIM using a QR code or Manual codes, follow these steps: Go to Settings > Tap on Cellular or Mobile Data > Add eSIM > Use QR Code > Scan the QR code or Enter Details Manually > Next > Continue with Activation.

On Android:

• To install your Holafly eSIM using a QR code or manual codes, follow these steps: Go to Settings > Connections > SIM Manager > Add eSIM > Scan QR Code or Enter activation code > Add > Continue with Activation.

On the other hand, if you’d like to reuse your existing eSIM without having to buy a new one, you can simply reactivate it.

How to Reactivate Your eSIM?

Reactivating your eSIM is easy! Before your current plan expires, simply extend it through our app or web portal to keep enjoying its benefits at the same destination. While you can’t switch destinations, you can purchase more days to extend your plan without needing to install a new eSIM. Just visit the app or website, and you’ll be all set!