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Conecty is a Colombian company that offers eSIM and SIM cards to travelers. The provider offers extensive coverage in Latin America and the rest of the world.  If you speak Spanish, Conecty is an additional eSIM option for you to consider.

Our Conecty review will reveal details about its performance, coverage, pricing, and more.

conecty review

How does Conecty work?

To get an eSIM or SIM card from Conecty, you must visit their website and choose your preferred option. However, the purchase process for the eSIM is a bit more complicated and requires you to submit a screenshot of your EID number

  • Conecty eSIM: Visit the website and purchase the one that works best for you. You’ll then receive an email with a QR code to scan and install your new eSIM. 
  • Conecty SIM: When buying your plan, choose the SIM option, which will be delivered to your office or home. Before purchase, check if your address is eligible for delivery.
Home page of the Conecty website
Conecty home page. Source: Conecty.

For now, Conecty offers limited and unlimited data packages. Their add-ons include phone calls and are only available for SIM cards.

Note: The entire Conecty website is in Spanish, and there’s no way to change the language.

Advantages and disadvantages of Conecty eSIM

Conecty eSIM works well, but it’s not without its limitations. Here’s a closer look at the pros and cons.

  • Advantages:
    • Has both SIM and eSIM options
    • Offers a variety of add-ons on certain destinations
    • Coverage is available in more than 190 destinations
  • Disadvantages:
    • Only available in Spanish
    • Not many unlimited data packages are available
    • The purchase process includes revealing your EID number
    • Doesn’t offer a mobile app to manage and purchase eSIMs

Conecty eSIM review

Let’s dive into Conecty’s key features to understand what sets it apart. We’ll examine its coverage, the variety and flexibility of its plans, pricing options, eSIM compatibility, and ease of use to help you decide if it’s the right choice for your travel connectivity needs.

Conecty coverage 

The main menu doesn’t show all the destinations that Conecty covers. However, if you check the “Compra por pais” option, you can view all 190 destinations.

There are different regions available to choose from the list:

  • Europe: All their data plans include limited data packages and no add-ons. Data speeds vary from 4G to 5G.
  • North America: These data plans include limited and unlimited data packages, additional add-ons like phone calls, and speeds varying from 4G to 5G.
  • Asia: All data plans are limited and don’t offer add-ons. These work with 4G and 5G connections.
  • Caribbean: Only works with limited data packages without add-ons. Coverage available is 4G and 5G.
  • South America: Unlimited data packages are available for Colombia; the remaining destinations only have limited data packages. Colombia’s eSIM also has add-ons, while the rest countries have none. Coverage varies from 4G to 5G.
  • Africa and Oceania: It only works with limited data packages without add-ons. The coverage available is 4G and 5G.
Full list of destinations where Conecty offers their eSIM
Conecty eSIM destinations. Source: Conecty.

Conecty plans and pricing 

Conecty plans and pricing vary depending on whether you choose a limited or unlimited data package.

Unlimited plans are available only for a few locations, such as the United States. Prices range from $6 to $90, depending on the number of days people travel.

List of available plans for the USA from Conecty
Conecty eSIM USA plan. Source: Conecty.

On the other hand, some plans include add-ons. Pricing for these plans ranges from $35 to $60.

List of Conecty add-ons for eSIM plans
Phone calls to Colombia as an add-on. Source: Conecty.

When purchasing a data plan, it’s also important to check whether the hotspot feature is free. Not all data plans offer it.

Conecty additional features are shown on data plans
Conecty additional features are shown on data plans. Source: Conecty.

Conecty eSIM compatibility

Compatibility is a key feature when using an eSIM, which is something Conecty has to work on.

While it works on most smartphones and laptops, there is no proof that their eSIM works on tablets or smartwatches. Therefore, their compatibility list is somewhat reduced.

Conecty customer support mentions that their eSIM should work on eSIM-compatible devices. Still, it’s better not to risk getting one without asking them directly about your specific device, as the list published on their website doesn’t seem to be comprehensive.

How to check if your phone is compatible with Conecty using your EID number
Conecty eSIM compatibility. Source: Conecty.

Conecty accessibility

Everything on the website, including customer support, eSIM plans, FAQs, and other information, is available in Spanish. If you don’t speak it, it might be hard to complete the purchase, especially because you need to create an account.

Conecty website is available only in Spanish
Conecty home page menu. Source: Conecty.

As for customer support channels, there are two ways to contact Conecty. One is through WhatsApp, which will put people in contact with a bot, and after some questions, they can get support from one of their agents.

conecty contact information
Conecty contact information. Source: Conecty.

Overall, using Conecty seems good, but only for Spanish-speaking travelers, as they won’t have issues navigating the website and completing the steps to purchase or get help.

How to install Conecty eSIMs?

Conecty eSIM installation takes a bit of time, especially when compared with other eSIM providers. 

  • The first thing to do is find an eSIM or SIM card that suits your needs
conecty esim destinations
Conecty eSIM destinations, Source: Conecty.
  • When you choose where to travel, the next thing to do is to choose the dates when you are traveling
how to add your travel dates to purchase a Conecty eSIM
Conecty eSIM purchase dates. Source: Conecty.
  • Choose from the different Conecty plans available for your trip destination
List of available plans for the USA from Conecty
Conecty eSIM USA plan. Source: Conecty.
  • Depending on where you are traveling, you need to confirm that your phone works in your chosen destination. 
  • Depending on the plan, you can choose whether to add phone calls to your chosen option.
confirming cell phone use in usa
People need to confirm their device will work in certain locations. Source: Conecty.
  • The next step is to add your EID number as a screenshot, which is not very safe. practice, as this number can be misused.
Conecty requires you to upload a screenshot of your EID number to complete the purchase
Uploading the EID number to complete a purchase. Source: Conecty.

To complete the purchase, keep in mind none of these steps can be skipped. Upon purchasing your eSIM, it will start working on the first day of your trip.

Holafly’s unlimited data eSIM: Greater accessibility for tourists

For those who don’t want the hassle of creating an account in Spanish and don’t want to share their EID number, there’s an alternative option with a much more streamlined process.

If you are looking for an eSIM and need unlimited data packages, 24/7 customer support in different languages, an easy-to-navigate website in multiple languages, and a less complicated purchase process, Holafly is the best option.

Holafly homepager
Holafly website. Source: Holafly.

Also, some additional features make Holafly a better option for travelers: automatic installation for iOS, an app for Android and iOS users, and even the chance to share data with unlimited packages for up to 1 GB per day!

Overall, Holafly makes it easier and faster to get an internet connection while abroad, and it shows!

Holafly eSIM pros and cons 

Even though it’s an excellent option, Holafly eSIM has some features that may not work for everyone. Here’s a list of pros and cons for this provider so you can see if the benefits outweigh the downsides. 

  • Pros:
    • Unlimited data packages with customizable days available
    • Website and customer support available in different languages
    • Mobile app for Android and iOS for purchasing and managing eSIMs 
    • Easier purchase and activation process
    • The purchase process requires disclosing far less sensitive information
    • Coverage is available in more than 200 destinations
  • Cons:
    • Doesn’t offer phone calls as add-ons

Holafly Reviews on Trustpilot

Holafly’s Trustpilot score is 4.6/5, based on over 48,000 reviews. This means Holafly offers a reliable and well-liked eSIM service. Here are some of the reviews that confirm this. 

janelle holafly's trustpilot review
Janelle Holafly’s review on Trustpilot. Source: Trustpilot.

juliette holafly's trustpilot review
Juliette Holafly’s review on Trustpilot. Source: Trustpilot.

vicky holafly's trustpilot review
Vicky Holafly’s review on Trustpilot. Source: Trustpilot.

Final conclusions on Conecty review

Overall, the Conecty service seems like a good option for Spanish speakers, but the company faces issues with the user experience, especially when targeting international travelers.

Therefore, if you are not comfortable with having your eSIM service entirely in Spanish, it is better to look for an alternative for your internet connection when traveling. 

Holafly makes it easier to purchase, as its user experience journey is easier to complete, even though it lacks phone calls.

Knowing all of this, you are ready to travel abroad, enjoy your trip, and save money!

FAQ about Conecty review

Is Conecty trustworthy?

Yes. It’s a company with several years of experience in the market and is located in Colombia.

Can I buy a Conecty eSIM outside Colombia?

Yes. People can get an eSIM from Conecty outside of Colombia, and it will work fine.

Julio Osuna

Julio Osuna

English Content Writer

I first started my content creation journey as a freelancer in 2019, before connecting with Holafly in 2021. At Holafly, my travel and tech interests come together in one place as I craft high-quality articles about the eSIM and related markets. My content aims to help travelers stay connected, wherever they are.

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