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When Does My eSIM Activate, and When Does It Start?

Your data plan starts as soon as you activate the roaming data of your Holafly eSIM at your travel destination. Remember, installation and activation are different! So, when to activate your eSIM? You can install it before travel, but it’s best to activate it once you arrive at your destination. Let’s dive into the details. 


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To keep in mind

When to activate your eSIM.

If you’re using an iPhone or iPad, note that iOS 16.4 and newer might combine installation and activation. So, wait to install it until you’re ready to activate your data plan to avoid automatic activation.


Troubleshooting Tips

How to Know If My Data Plan is Active

You can log in to your Holafly account through the app or the web portal to see detailed information about all your eSIMs and their current status. To check if your data plan is active, follow these steps:


  • Go to the Holafly App > My eSIMs > Select the eSIM on which you need to check the information > Tap on View Details and here you will be able to see the day your eSIM started, the days consumed, and the expiration date.

To Know If your Data Plan is Active, yo can check that on the APP.

If your eSIM has already been activated and you haven't arrived at your destination, don't worry. Simply turn off the data roaming of your Holafly eSIM on your phone to make sure everything is in order.


In case you haven't downloaded the app, you can access this information on the Holafly Center by following these steps:


  • Go to Holalfy.com > Tap on the Menu list icon> Choose Login> Enter your purchase email and the Verification code > Select View Details of the eSIM you purchased and here you will be able to see the day your eSIM started, the days consumed, and the expiration date.

Check in the Holafly Center if your eSIM is active.

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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