How Does Dual SIM Work?

You can use your Holafly eSIM alongside a physical SIM simultaneously. A dual eSIM refers to a mobile device that can support two embedded SIM (eSIM) profiles all together. With dual eSIM functionality, users can have two separate mobile plans on a single device. This can be particularly useful for managing work and personal lines or for using local and international plans while traveling.

Label your eSIMs with names like “Primary” for your main line and your destination’s name for the new Holafly eSIM to avoid confusion. Use your main line only for calls and texts to avoid high roaming charges. Remember, keeping your SIM card active might lead to roaming charges for calls and texts from your original operator.

How to Label Your Plans on iPhones (iOS)

Go to Settings > Cellular or Mobile Data > Select the plan you want to label > "Cellular Plan Label" to assign a name.

How to Label Your Plans on Android devices

Go to Settings > Connections > SIM manager > Select the SIM you want to label > Press “Edit name and icon” to assign a name.

Travel smoothly with a new eSIM for data while keeping your original SIM, retaining your number and avoiding hassle. Manage multiple numbers on one device for different regions, and separate business from personal communications for better work-life balance.

Troubleshooting Tips

To properly set up your eSIM for data and your SIM for calls, follow these steps:

For iOS

Go to Settings > Cellular or Mobile Data > Ensure both your SIM and eSIM are active > Select Default Voice Line > Choose your personal line > Return to Cellular or Mobile Data > Tap on Cellular Data and select your Holafly eSIM > Turn off the Data Switching option.

For Android:

Go to Settings > Connections > SIM Manager > Ensure both your SIM and eSIM are active > In Calls, confirm that your personal SIM is selected > Choose Mobile Data and select your Holafly eSIM > Turn off the Data Switching option.