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Holafly vs. Numeroesim: Which eSIM is better?

Do you want to know what's the best eSIM between the Holafly vs. Numeroesim? Get to know all about these companies?

Manuel M.

November 6, 2023

4.6 /5 Trustpilot star
Highly rated Based on +39.000 customer reviews on Trustpilot
Reviews avatar Reviews avatar Reviews avatar +1M
Trusted worldwide Over 1 million travelers across the globe have trusted Holafly
Unlimited data Unlimited data Limitless data plans in more than 170 destinations
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Holafly saves you +30% compared to other roaming fees

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Digital SIMs have become a convenient way to connect and switch providers easily without having to request a physical chip or go to a store to get one. Many domestic and international providers have adopted this new trend in the consumer market, and two of these popular carriers are Holafly vs. Numeroesim. Established in 2017 and 2018, they have been on the market for quite a while and aim to provide customers with a fast and reliable internet connection wherever they travel or go.

Since you’re here, you’re most likely planning to travel to another region or country. You’ll need a way to remain connected, and while there are still traditional options like roaming, pocket WiFi and even local SIM cards, these alternatives may be too expensive or too stressful. We want you to dive into the world of the eSIM and all its perks. Additionally, with our comparison guide today between Holafly vs. Numeroesim you’ll learn all about rates, plans, coverage and even compatibility. Lets being!

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Feature comparison

Let’s begin with a brief rundown of the services provided by each firm. Some of these small picks and needles are prominently displayed on their websites, while others are more difficult to locate.

Features Holafly Numeroesim
Trust Pilot Reviews4.7/5 – 28,534 Reviews2.0/5 – 57 Reviews
Customer Service LanguagesEnglish, Spanish, German, French, and moreEnglish/Arabic
Unlimited data plansYesNo
Talktime (minutes)Yes*No
Coverage+170 Destinations+150 Destinations
Sign-up requiredNoYes
PlatformsWebsite, AppWebsite, App
Price/RatesStarting at $19Starting at $6
Flexible Refund PolicyYes! Up to 100%*Strict refund policy
Payment methodsCredit card, PayPal, EU Bank, Apple Pay, Google Pay.Visa, Mastercard, American Express, and PayPal
24/7 customer supportYesYes
Includes a local phone number for voice calls or messagesYes*No
Instant deliveryYesYes
InstallationQR code, ManuallyQR code, Manually
Share data with other devicesYesYes
Payment currencyUSD ($), EUR (€), GBP (£), and moreEUR (€)
Feature comparison between Holafly vs. Numeroesim’s services

You can see that the options available from each service provider vary. Holafly has an accommodating refund policy and provides unlimited data for several locations, such as the eSIM plan for Spain or multi-destination packages like the best eSIM for Asia. Additionally, they offer 24/7 customer service in several languages. The downsides of Numeroesim are that their customer care is only available in English and Arabic, and payment methods are only credit cards and PayPal, which would inconvenience you.

The reviews on Trustpilot also provide insight into each provider’s service, both in terms of connectivity, coverage and service. You want to make sure you’re always connected without lag or issues that might hinder your experience.

>Read the Holafly vs. Simcorner comparison<

Data plans: Prices and amount of Data

Prices and rates differ according to providers and the same applies for these two companies, Holafly and Numeroesim. Additionally, there may be slight differences among services offered for particular countries. Nonetheless, essentially, both work similarly. All you have to do is go to their website, choose the plan that suits you and your travel plans, and complete the payment. You’ll receive your activation and installation QR code in minutes on your email. Just quickly scan it with your phone, follow the steps and you should be goog to go!

Let’s look at what Holafly offers its customers. The following chart is an example of some of their bundles and services for the virtual SIM USA or the eSIM for mobile devices in China with VPN, which is, on average, what is available for most countries they cover.

5Unlimited with calls*$19
7Unlimited with calls*$27
10Unlimited with calls*$34
15Unlimited with calls*$47
20Unlimited with calls*$54
30Unlimited with calls*$64
60Unlimited with calls*$87
90Unlimited with calls*$99
Holafly data packages. Source: Holafly official store


With Holafly, you’ll get unlimited data and you won’t have to worry about ending up without a connection. Look up hot tourist spots in the local area, or contact a renowned museum to reserve tickets. They offer effortless accessibility through their app, where you can purchase your eSIM, monitor your consumption and, in some cases, even top up your plan. We’ll talk a little more about that and calls later on.

Holafly eSIM home
Holafly eSIM Store.


  • Virtual SIMs are compatible with mostly newer, high-end phones.

Our second provider on this Holafly vs. Numeroesim, doesn’t offer unlimited plans and their customer service is difficult to decipher. To be able to compare, we’ve also provided a chart of their plans and packages available for the USA.

DaysData (GB)Price
Numeroesim data packages. Source: Numeroesim official store


  • Numeroesim offers several packages for popular destinations.


  • Numeroesim doesn’t offer unlimited data packages. Monitor your data consumption and top up as needed.
  • Customer service channels are difficult to find.
  • It’s not clear if they support languages other than English and Arabic on their website.

To summarize this section, we believe that Holafly stands out due to the eSIMs and high-quality service that they offer their customers. Unlimited data ensures that you won’t have to stress about topping up your eSIM or looking for alternatives at the last minute.

Average Speed and Coverage Comparison

The quality of a trip is directly related to the connectivity options available to the tourist.

Average Speed

You’ll be connected to the best network in your destination thanks to Holafly’s contract relationships with local operators there. Your gadget will speed up with the help of 5G or 4G LTE networks. You can quickly and easily find information about nearby eateries and attractions. Numeroesim, on the other hand, doesn’t provide specific information regarding whether they offer a 5G or 4G connection. On their website, they only mention that they provide high-speed connections.

NumeroesimHighspeed connection

Both service providers ultimately provide a fast enough connection for most users. With Holafly, you can relax and enjoy your vacation without worrying about slow connections or other disruptions. Numeroesim is really trouble-free; however, if you’re heading to a remote location, you should double-check that you’ll have sufficient speed.

Holafly speed in Spain
Holafly speed in Spain. Source:


It’s also crucial to think about where you’ll have coverage. A lack of connectivity at a beach resort makes it impossible to share vacation photos with loved ones or get in touch with authorities in the event of an emergency. Let’s take a closer look at the coverage plans offered by these two companies.

To access social media and other sites that may be prohibited in your country, the China Holafly eSIM comes with a VPN service. Conversely, most European countries have free talk time and minutes. The total time you have for making and receiving calls is 120 minutes. They use the greatest local networks, which typically extend throughout the entire country or region of destination.

Numeroesim offers a virtual chip with coverage in 150 countries. They provide two options, local or regional plans. They offer the options to get their app to set up your eSIM. However, be aware you’ll have to sign up.

With unlimited data, VPN access in select locations, and local phone numbers for inbound/outbound calls, Holafly eSIM is clearly the best option.

Holafly vs. Numeroesim: User Experience and Customer Service

User Experience

The process of purchasing and activating an eSIM is straightforward. Their apps and websites eliminate the need to physically visit a store and ask an employee for a chip. You can find and buy your digital SIM on the go using Holafly’s intuitive website and app. If you forget to buy one before you depart, no problem: just log on to the airport’s Wi-Fi and follow the instructions to get your virtual chip.

Numeroesim is similar in that you can get one of their eSIMs via either the app or the website. The fact that you have to sign up and register before you can get one of their eSIMs is a major downside. Although time-consuming, this procedure may be crucial when you’re in a rush. You can start using Holafly immediately by just providing your email address, as no registration is necessary.

Customer Service

One of the most critical factors that we know that you’re interested in is customer service because you want to have security that you’ll be covered in case of any issues. Holafly provides multiple channels of communication for clients to reach out to and receive assistance from. The chatbot is accessible on the website, and you can also contact them through email and WhatsApp through both the website and the app. The best feature is their round-the-clock, multilingual customer support. If you’re having trouble with your eSIM, they have a support staff available to assist you.

Holafly review. Source: Trustpilot

Numeroesim customer service is only available in English and Arabic on their website. Their chat is available on their website as well. You’ll need to give your details, upload screenshots of the issue, and describe the situation in great detail. As a result, there could be a delay in responding to your inquiry.

Numeroesim review from Trustpilot
Numeroesim review. Source: Trustpilot

When it comes to accommodating customers who speak different languages and communicating with them, Holafly once again comes out on top. If you want to avoid wasting time while traveling internationally, make sure you can easily reach a customer service representative by phone or live chat from your chosen provider before purchasing an eSIM.

Device Support

Does your phone work with Holafly or Numeroesim eSIM? Your smartphone may be compatible with eSIM technology, but is it compatible with the provider? That’s a vital factor to have in mind. The former cellular company provides digital SIMs compatible with a wide variety of devices, including the iPhone, iPad, Google Pixel, Samsung, Xiaomi, Motorola devices, and even laptops. If you need to connect multiple devices to the internet separately, Holafly definitely has your back.

Numeroesim is also compatible with popular high-end device brands like Apple, Samsung, Huawei, Lenovo, Google Pixel, Gemini and HP tablets. They don’t offer compatibility for any laptops, smartwatches or tablets, unless it’s iPad.

Flexible Refund Policy

No one is exempt from experiencing issues or technical problems with connectivity in other countries while traveling. Just like you want peace of mind when getting a data connection abroad, you should also have peace of mind that your provider offers a refund policy that takes you into account.

You can get a refund for a percentage of what you paid or your entire purchase price if you’re not satisfied with your Holafly experience. There are a few situations in which obtaining an eSIM for a device that is locked or not compatible with it is a bad idea.

On the other hand, Numeroesim, has a very strict refund policy that only covers you in extreme and proven cases when connectivity issues are caused on the provider’s end. Overall, there is no refund once the service has been purchased and the customer is responsible for any issues due to incorrect configuration.

Refund ReasonHolaflyNumeroesim
Connection IssueYesYes
Incompatible/Locked DeviceYesNo
Service WithdrawalYesNo

Data Sharing

Data tethering is currently not included with Holafly’s digital SIM card. However, they do offer an unlimited internet connection. You can help your friends and family by looking for local WiFi where they can connect. Numeroesim doesn’t have a clear policy on data tethering. They do have a post where they explain how to activate your phone’s hotspot.

Voice Calls

If you’re in Europe and you want to call a local business for a reservation, you can do so with Holafly. They offer a total of 120 minutes to make and receive calls, 60 minutes each. You’ll also get an Austrian phone number (+43). You can give this number to your new European friends so they can call you for new adventures while you’re there! The best part of all is that these minutes are included in the data plan that you purchase. In other instances, if you want to call someone directly, you can always use WhatsApp or Telegram. You won’t miss a beat with Holafly!

Numeroesim also offers local minutes separately from their data plans. On their app, you have to add a minute plan, which you can top up if you need more.

Top Up

A top-up feature is a critical part of any type of service that you must have, like a data connection! Not only should you be able to top up your data plan, but it should also be easy.

Holafly offers an effortless data top-up option through their app. But keep in mind that since most likely you’ll have the unlimited data package, you probably won’t even need to worry about this. If you do, don’t buy a new eSIM. Just add more data and perks to your existing one.

Looking at Numeroesim, they offer a top-up option through their app where you can add more data once your old plan has expired or if you run out of data. Remember that if you end up without a connection in the middle of nowhere you’ll need to reach the closest free WiFi spot to reload your cellular plan. Something that doesn’t happen with Holafly!

Holafly vs Numeroesim: Reddit Opinions

Let’s check out what some people have said about their experiences with Holafly and Numeroesim eSIM. This can also offer you greater confidence when you know what other people have encountered.


Customer satisfaction with Holafly eSIM speed on Reddit
Customer satisfaction with Holafly eSIM speed on Reddit. Source: Reddit


Numeroesim comment on Reddit
Numeroesim comment on Reddit. Source: Reddit

>Read the Holafly vs. Dent comparison<

Which eSIM is better?

After digging into the specifics of each provider’s eSIM offering, we found that Holafly was the clear winner. Offerings like unlimited data and round-the-clock support are examples of their dedication to customer satisfaction. The Holafly digital SIM can be purchased and activated in a matter of minutes thanks to the intuitive website and companion app. You won’t be behind the times.

Our other competitor, Numeroesim, provides a user-friendly app and accessible options; however, there are no unlimited data plans and their voice call options are sold separately. With this information in hand, you can choose the eSIM that best suits your needs and itinerary. Think about how frequently you use the internet and whether you rely on your phone to store your travel and reservation details.

travel sim card unlimited data
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Frequently Asked Questions

Holafly vs. Numeroesim: Which is better for Europe?

The plans and packages offered by Numeroesim and Holafly for visitors to Europe are very comparable. However, with Holafly, you can make international calls for 120 minutes. The eSIM monitoring and management app is top-notch, and they offer support around the clock.

Can Numeroesim be trusted?

Numeroesim has a score of 2.0 on Trustpilot and just over 55 reviews; this is very low. They are a legal business enterprise. You should, however, research how other people have fared with digital SIM cards.

Is Holafly worth it?

Check out their customer reviews, and you’ll discover that they deliver a great service, with over 28,000 positive reviews and a total score of 4.7 on Trustpilot, in addition to the various services that they offer.

What are the disadvantages of Numeroesim?

Numeroesim only offers customer service through their chat or contact page on their website and it may take a long time to get a response or resolution to your inquiry.