Pack your luggage! Here we go...

We are redirecting you. If you encounter any problems, please reload the page and try again.

WhatsApp 24/7: +1 (661) 384-8482
Holafly
  • Destinations
  • About us
  • FAQs
  • Reviews
  • Contact us
Login

  EN - USD ($)
Login
  EN - USD ($)
holafly
holafly0
holafly

Best sellers

  • USA
  • Canada
  • Turkey
  • Spain
  • France
  • Mexico

Regional plans

  • Europe
  • Asia
  • North America
  • South America
  • United Kingdom
  • Caribbean

All destinations

  • Albania
  • Algeria
  • Andorra
  • Argentina
  • Armenia
  • Aruba
  • Asia
  • Australia
  • Austria
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • Brunei
  • Bulgaria
  • Cambodia
  • Cameroon
  • Canada
  • Central African Republic
  • Chad
  • Chile
  • China with VPN
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Democratic Republic of Congo
  • Denmark
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Estonia
  • Europe
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Grenada
  • Guadeloupe
  • Guatemala
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Ivory Coast
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Madagascar
  • Malawi
  • Malaysia
  • Malta
  • Martinique
  • Mexico
  • Moldova
  • Mongolia
  • Montenegro
  • Morocco
  • Mozambique
  • Myanmar
  • Nepal
  • New Zealand
  • Nicaragua
  • Nigeria
  • North America
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Republic of Congo
  • Reunion (France)
  • Romania
  • Russia
  • Rwanda
  • Saudi Arabia
  • Serbia
  • Seychelles
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South America
  • South Korea
  • Spain
  • Sri Lanka
  • Sudan
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan
  • Tanzania
  • Thailand
  • The Netherlands
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turks and Caicos
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • Uruguay
  • USA
  • Uzbekistan
  • Vanuatu
  • Vietnam
  • Yemen
  • Zambia

Cart


You haven't added products to the cart

Shop now!

Total: USD$0.00

Continue shopping

Language
Currency

Choose a currency

Suggested languages

Euro
EUR - €
United States (US) dollar
USD - $
Pound sterling
GBP - £
Australian dollar
AUD - $
Canadian dollar
CAD - $
eSIM Supported Phones list
Apple

iPhone XR

iPhone XS

iPhone XS Max

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

iPhone SE (2020)

iPhone 12 Mini

iPhone 12

iPhone 12 Pro

iPhone 12 Pro Max

iPhone 13 mini

iPhone 13

iPhone 13 Pro

iPhone 13 Pro Max

iPhone SE (2022)

iPhone 14

iPhone 14 Plus

iPhone 14 Pro

iPhone 14 Pro Max

iPad Pro (2018 and onwards)

iPad Air

iPad

Watch series 3

Watch series 4

Watch series 5

Watch series 6

Watch SE

Google

Pixel 3

Pixel 3a

Pixel 4

Pixel 4a

Pixel 5

Pixel 6

Pixel 6a

Pixel 6 Pro

Pixel 7

Pixel 7 Pro

Huawei

P40

P40 Pro (not including the P40 Pro +)

Mate 40 Pro

Motorola

Razr 2019

Razr 5G

Samsung

Galaxy Z Flip

Galaxy Z Flip 5G

Galaxy Z Flip3 5G

Galaxy Z Flip4

Galaxy Fold

Galaxy Z Fold2 5G

Galaxy Z Fold3 5G

Galaxy Z Fold4

Galaxy S20

Galaxy S21

Galaxy S21+ 5G

Galaxy S21 Ultra 5G

Galaxy S22

Galaxy S22+

Galaxy S22 Ultra

Galaxy Note 20 Ultra 5G 

Galaxy Note 20

Galaxy S23

Galaxy S23+

Galaxy S23 Ultra

Galaxy S20 Ultra 5G

Planet Computers

Gemini PDA

Rakuten Mobile

Rakuten Mini

Big-S

Big

Hand

Hand 5G

Oppo

Find X3 Pro

Reno 5 A

Find X5

Find X5 Pro

Sony

Xperia 10 III Lite 

Xperia 10 IV

Xperia 1 IV

Xperia 5 IV

Honor

Magic 4 Pro

Xiaomi

12T Pro

Sharp

Aquos Sense6s

Aquos Wish

DOOGEE

V30

No results found

Check out our guide on how to find out if my device is eSIM compatible or contact us on our online chat

Trustpilot

How to fix your cellular data if it’s not working on your iPhone?

By Julio O.

Last updated March 21, 2023

5/5 - (3 votes)
How to
Wondering why your cellular data is not working? Learn about what's happening and how you can solve it in a matter of minutes!

Have you ever come across a situation where your cellular data is not working on your iPhone? This can happen for several reasons, and people might not know exactly why. Also, it is important to mention that depending on the cause, the solution can be different for each case.

So, if you want to know how to fix your cellular data when it is not working, here you can find all the information that you need. Even though some solutions might seem like something basic to do, it’s good to keep them in mind as they will be helpful for users depending on what they need to do.

eSIM for international travel

Buy an international eSIM with 5% OFF. Code: MYESIMNOW5

Table of contents

  • Why is cellular data not working on my iPhone?
    • Turn on mobile data
    • Check your mobile data amount
    • Turn off Airplane Mode
    • Turn off Wi-Fi
    • Restart phone
  • Check the coverage
    • Verizon coverage map
    • AT&T’s coverage map
    • T-Mobile’s coverage map
    • Vodafone UK coverage map
    • Telstra’s coverage map
    • Contact your carrier
  • My cellular data does not work abroad on my iPhone
    • Related reading

Why is cellular data not working on my iPhone?

When it comes to cellular data, there’s no doubt there are many reasons why this can happen. The cellphone might have an internal issue that is not letting you connect to the internet, or something else might be happening. It is hard to tell which is the reason.

But as for now, there are plenty of reasons for a situation like this. There’s no doubt this is something people should keep in mind, and we will provide people with information about each possible scenario that does not allow them to use their cellular data on their iPhones.

Turn on mobile data

The first reason, even though it sounds like something basic, might be that your cellular data option is off. This might happen mistakenly, and people could turn it off, so before panicking, this is something users should look at!

Cellular data. iPhone 13

The thing here is that checking this, the process is very easy. By sliding down the notifications area, users will be able to check whether their cellular data is on or off. Once they have checked this, then their cellular data should be working. 

If not, then other reasons might have an impact on why the cellular data is not working on the iPhone.

Check your mobile data amount

The second reason why maybe your cellular data is not working might be related to the data amount spent. There’s no doubt this is something quite important to check as people need to keep in mind that if they don’t have more cellular data to spend, then they won’t have access to the internet or any app that requires an internet connection.

Depending on the carrier, users have the chance to check out their cellular data balance through the company website or by making a phone call. This information may also be available on the provider’s official app.

Turn off Airplane Mode

Were you traveling on an airplane recently? Chances are that your iPhone is still on airplane mode. This is something that can happen as a simple mistake, and it’s important to check this option after you get off an airplane or leave the airport.

The “Airplane Mode” won’t allow people to connect to their cellular data. This option is generally necessary during flights when you’re on an airplane and shut off all connectivity functionality on the phone.

Turn off Wi-Fi

Chances are that you are using Wi-Fi and not using your cellular data. You may be connected to old WiFi networks in the area or even an open network. But if they have doubts about whether their cellular data is working or not, then the Wi-Fi should be turned off.

By doing so, people won’t have a hard time finding out whether their data plan is still active or not!

Restart phone

Sometimes, iPhones can be bugged. This is not a surprise for many people out there. The thing is that, when the smartphone gets bugged, chances are some features of it stop working properly.

Chances are that this happens to the cellular data function. So, try restarting your phone, as it might re-activate the cellular data!

Check the coverage

A reason why cellular data might not be working because of where people are located. This is something common to see in areas that aren’t near cities or rural areas. The thing with coverage is the pure fact that the better the coverage is, the better the cellular data will work.

Then, if you are taking your iPhone to the woods or an area that’s far from the city, chances are there’s no coverage in the area. If this is the case, then iPhone users shouldn’t be worried, as the cellular data will be working again once they are back in the city.

In case you have some doubts about where your carrier works, here’s some info that might help you with that.

Verizon coverage map

Verizon is one of the most popular carriers in the United States. This provider has been slowly growing, and they are currently among the carriers with the most users in American territory.

They offer customers different data plans and roaming plans as well. It is overall a complete alternative.

Verizon’s coverage map in the United States, source: NPERF

AT&T’s coverage map

AT&T is known for being a cellular provider that operates in different countries. There’s no doubt it is a great alternative when it comes to staying in contact and online, and thanks to their different data plans, people can get the chance to stay connected everywhere they go without hesitation.

Also, they offer people the chance to use their roaming service without having much to worry about!

AT&T’s coverage map in the United States, source: NPERF

T-Mobile’s coverage map

As for the last American carrier, there’s T-Mobile. The company has gone through some changes recently, and this road has led them to offering a better service to all their users. There’s no doubt it has become one of the most complete options for both roaming and local consumption.

T-Mobile’s coverage map in the United States, source: NPERF

Vodafone UK coverage map

Vodafone is known for being a huge cellular carrier throughout Europe. They operate in different countries, and within the UK, they are among the favorite alternatives to use for locals. They offer plenty of benefits with their data plans, and that’s what users need.

As for other features, Vodafone has a huge roaming coverage which is incredible with some competitive prices.

Vodafone’s coverage map in the UK, source: NPERF

Telstra’s coverage map

Telstra is an option for those located in Australia who are looking for a way to remain connected. There are different cellular carriers there, but Telstra is one of the best alternatives for travelers and locals to use.

Its coverage map is larger compared to its competitors, and that makes it a great alternative for users.

Telstra’s coverage map in Australia, source: NPERF

Contact your carrier

If by any chance none of the previous alternatives mentioned worked, chances are you are having a different issue related to the coverage, or there’s a bigger issue related to the network area of the cellular carrier.

If you think that this is the problem, you can contact your carrier and ask them to see if there’s an issue with the network or if they’re having internal problems.

Verizon800-922-0204
T-Mobile1-800-T-MOBILE
AT&T800.331.0500 or 611
VerizonChat with TOBi
Telstra13 22 00
Contact methods for each mobile carrier

My cellular data does not work abroad on my iPhone

In this case, what needs to be done will vary depending on the service people are using. For example, if you are using a T-Mobile SIM card, you will need to contact them to see why the service is not working.

The same will happen to people who are using an eSIM from a different carrier, as they will need to ask them for help to see what’s going on with the eSIM and understand why it is not working at all.

On the other hand, if you bought an eSIM from Holafly, then you need to check out some things first. First, check out if the eSIM is properly installed and activated. People shouldn’t erase the eSIM in case it is not working!

Also, people should look out for the coverage areas of the country they are visiting. The eSIM might not work due to poor signal or something similar. But lastly, if the issues persist, then you can contact Holafly customer support to get more help with your issue!

(Visited 1,059 times, 16 visits today)

Related reading

  • esim compatibles phones virtual card
    eSIM Supported Phones list | Updated May 2023
    By Mark Robins
    If you want to know if your mobile is compatible with eSIM, or buy one that is, here is an updated...
  • esim for activate huawei watch 2
    How to activate an eSIM on a Huawei Watch
    By Mark Robins
    If you already have a Huawei Watch compatible with eSIM, in this guide, we show you step by step how to activate an eSIM on your Huawei Watch...
  • buying guide esim mexico
    Buying Guide – How to Purchase an eSIM for Mexico
    By Brenda B.
    In this guide, we will show you the step-by-step process of buying the best eSIM for Mexico, so you can quickly make your...
  • PDP authentication failure
    How to fix PDP authentication failure on iPhones and iPads
    By Julio O.
    iOS users can come across an issue related to the PDP authentication failure, and it's important to know how to solve this...

Related products

  • Europe
  • Asia
  • North America
  • South America
  • United Kingdom
  • Caribbean

Have Data when you are traveling

USA

USA

from

$19.00USD

$27.00

USA
Mexico

Mexico

from

$19.00USD

$27.00

Mexico
Japan

Japan

from

$19.00USD

$27.00

Japan
See all destinations
H
Holafly Holafly Holafly
Facebook Instagram Youtube Linkedin Twitter

Top destinations

  • USA
  • Europe
  • Japan
  • Turkey
  • Spain
  • France

Legal

  • Terms and Conditions
  • Privacy Policy
  • Refund Policy

Interest

  • What is an eSIM
  • eSIM compatible devices
  • How to install and activate your eSIM
  • FAQs
  • Blog

Made with by people who loves to travel.

Holafy 2023 ®

Murcia

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings.

holafly
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Please enable Strictly Necessary Cookies first so that we can save your preferences!