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Trustpilot

Holafly vs. Dent: Which eSIM is better?

Not sure which eSIM to get? Learn everything you need and compare with our Holafly vs DENT guide. Travel without limits and stay connected!

Manuel M.

October 9, 2023

4.6 /5 Trustpilot star
Highly rated Based on +38.000 customer reviews on Trustpilot
Reviews avatar Reviews avatar Reviews avatar +1M
Trusted worldwide Over 1 million travelers across the globe have trusted Holafly
Unlimited data Unlimited data Limitless data plans in more than 170 destinations
Save money

Holafly saves you +30% compared to other roaming fees

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International and local eSIM providers strive every day to provide a better and more reliable data service so that customers can easily stay connected while they travel around the world. Local and domestic providers only offer services to connect within their country or territory. However, international providers have products and services that cover regions, continents and even the entire world.

A couple of these are Holafly and Dent. They’ve become popular companies that have data and cellular services so you, as a traveler, can have peace of mind while exploring your favorite destinations. Stay tuned for more on our comparison guide for Holafly vs. DENT.

To know a little bit more about how do esim cards work, we can shed some light on the subject. Both providers mentioned offer this product and we want you to make the best choice. Continue reading to learn about prices, rates, advantages and disadvantages.

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Feature comparison

First off, we’re going to show you a compact version of what each provider offers. This is just an overview; we recommend continuing reading to see the specifics of each one.

Features Holafly Dent
Trust Pilot Reviews4.7/5 – 28,151 Reviewsn/a
Customer Service LanguagesEnglish, Spanish, German, French, and moreEnglish
Unlimited data plansYesNo
Talktime (minutes)Yes*No
Coverage+170 Destinations+110 Destinations
Sign-up requiredNoNo
PlatformsWebsite, AppApp
Price/RatesStarting at $19Starting at $7.99
Flexible Refund PolicyYes! Up to 100%*no
Payment methodsCredit card, PayPal, EU Bank, Apple Pay, Google Pay.Apple Pay, Credit card, crypto
24/7 customer supportYesNo
Includes a local phone number for voice calls or messagesYesYes, separately
Instant deliveryYesYes
InstallationQR code, ManuallyApp installation
Share data with other devicesYesYes
Payment currencyUSD ($), EUR (€), GBP (£), and moreUSD ($), EUR (€), GBP (£), and others.
Feature comparison between Holafly vs. Dent services

Each company has its pros and cons. On the one hand, Holafly offers unlimited data and coverage in over 170 countries including tourist destinations as with the Spanish eSIM. Additionally, there is 24/7 customer service in several languages and with a flexible refund policy. Dent, on the other hand, offers digital SIM only through their app and they have different payment methods available.

You can even judge by the trust pilot reviews for Holafly that they have a score of over 4.5 and thousands of customer reviews. Dent doesn’t appear on Trustpilot so we don’t have much information on their service.

>Make a side-to-side Holafly and Airalo comparison<

Data plans: Prices and amount of Data

Like in any market, competitors have different pricing and data included with their plans. Even though they provide similar services, they seem to work differently. On the one hand, Holafly works through their website and apps, where you can get your eSIM in just a few minutes. Dent works only through its app. You install the app and install their eSIM then and there. Afterward, once you purchase one of their plans, they are activated through Dent’s preinstalled digital SIM.

Let’s begin with Holafly, take a look at their overall plans and packages for almost any country where they provide service.

DaysDataPrice
5Unlimited data$19
7Unlimited data$27
10Unlimited data$34
15Unlimited data$47
20Unlimited data$54
30Unlimited data$64
60Unlimited data$87
90Unlimited data$99

Advantage

The pros of Holafly are that, as we mentioned before, they include unlimited data with all their plans, and you won’t have to stress about ending up without a connection during your trip. You can contact friends and family back home and check social media. If you get a data-limited eSIM, you can easily top up from the app and monitor your consumption. Best of all, some countries include calls so you can make calls to local numbers.

Disadvantages

Virtual SIMs are generally compatible with newer, high-end phones.

Holafly eSIM home
Holafly eSIM Store.

Dent doesn’t offer unlimited data packages; take a look at the following chat to see their plans and prices.

DaysDataPrice
301 GB$7.99
3651 GB$9.99
303 GB$21.99
3653 GB$27.50
305 GB$29.99
3655 GB$44.99
3010 GB$49.99
36510 GB$89.99

Advantages

  • Dent offers several 365 days with included for 1, 3, 5, and 10 GB, and you can pay with crypto as one of the available payment methods.

Disadvantages

  • Dent doesn’t offer plans other than those with 30 or 365-day terms; this could be difficult if you’re going to travel for 10 days or only 6 months. They don’t offer unlimited data. You’ll have to monitor your consumption so you don’t run out of data. You can purchase talk time, but it’s separate from the data plans, so it’ll cost you more overall if you require both services.

These providers both offer plans with different prices and perks. However, Holafly stands out because their plans are more varied in terms of days and time. No matter how long you’ll be traveling, you can definitely find a plan that works for you.

Average Speed and Coverage Comparison

You have to be knowledgeable about the speed and coverage of these providers and their services. This may also depend on where you’re located on your travels. Rural areas may have lower coverage overall.

Average Speed

Holafly has a high average speed that will give you the great connection that you need to post videos and pictures with no issues. Holafly has a 5G or 4G LTE speeds thanks to their contract agreements with local and domestic carriers.

On the other hand, DENT only provides 4G or LTE connection.

ProviderConnection
Holafly5G/4G/LTE
DENT4G/LTE

Both Holafly and DENT provide suitable connection speed, however only Holafly has 5G speed. You’ll get a faster and seamless connection with Holafly which will enhance your experience without issues. Check a screenshot of Holafly’s connection below to get an idea. You can also remain connected with DENT’s 4G connection.

Holafly speed in Spain. Source: Speedtest.net

Coverage

As crucial as connection speed, coverage is also very important. You want to feel safe with a reliable connection anywhere you go. Not only to check social media or an address, but also for an emergency. In this section, we will be looking at coverage provided by Holafly vs. Dent.

Holafly covers over 170 destinations worldwide, with at 5G/4G/LTE connection, connected to the best network in the local area. Holafly offers an eSIM for China travel that includes a VPN that allows travelers to stay connected to social media and other websites. In Europe, you’ll have talk time available when you need it. Overall, connecting to the best network in the area guarantees an excellent connection.

DENT’s offers 4G and LTE connection in 117 countries. And one feature is that their eSIM is already preinstalled and there’s no need for a QR code.

With a better connection and perks, Holafly takes the stage. Having a local number in Europe with an intangible SIM is one of the best features included.

Holafly vs. DENT: User Experience and Customer Service

User Experience

Overall, getting an eSIM is effortless with both Holafly and DENT. Although if you want to try getting one for your computer it may be difficult because you can only purchase a DENT digital SIM through their app. When you install their app you also preinstall their eSIM with no plans. Plans are added as you purchase them through the app.

With Holafly you can purchase it both on your computer through the website or through the app. If you only need the eSIM and want to wait to install it, that’s also an option in case you have several devices and don’t know which one to use for your travels. You don’t have to sign up if you don’t want to and still get an eSIM.

In this case, Holafly is more user-friendly through their app and website since you can just go through a couple of steps to get your eSIM. With DENT, you need to set up the currency to your local one or at least US dollars because initially, you’ll see prices in DENT crypto, which may be confusing, and you can’t use it on your eSIM-compatible laptop.

Customer Service

Any business’s stronghold is customer service, and we’re going to review how to come in contact with these two companies when you need help and even check on some customer experiences. On the one hand, Holafly’s excellent customer service is available through several channels, like chat, WhatsApp, and even email, and their team is present around the clock. The best part is that they offer service in several languages.

Regan King's Holafly review
Regan King’s review. Souce: Trustpilot

With DENT, you can only contact them through email, and that may be a little frustrating because, many times you need a live agent to respond quickly. If you lose a connection without notice and you’re in the middle of nowhere, an email is not going to cut it.

DENT eSIM review on Apple.com
DENT eSIM review on Apple.com. Source: Apple

In this customer service section, Holafly has the best thanks to their varied availability on communication channels, and promptness. Someone needs to have your back while you’re traveling, and they are the best ones out there. You can speak with someone in English, Spanish, French, German, and more. Through chat and email, there are many more languages supported as well.

Device Support

Need to connect to the internet on a laptop or through a smartwatch? Compatibility is what eSIM users look for. Holafly is compatible with most cellphone brands like iPhone, Samsung, Motorola, Xiaomi, Google Pixel and more! You can check the full list here.

DENT is compatible with Apple, Samsung, Google, Oppo, Vivo and a couple of tablets. They don’t have laptops on their compatibility list nor smartwatches. If you’re looking to connect through our eSIM compatible laptop, then Holafly is your best option, specially if you need the internet for work reasons.

Flexible Refund Policy

Circumstances can change without notice and we know that. Perhaps your flight got delayed or cancelled or you just got sick and need to postpone your travels. If you already paid for an eSIM then you most likely want to get your money back, specially if you’re not going to use the service. Issues abroad can also come into play. You’ve tried to connect, and your phone works fine, then you’d just prefer to stick to roaming, a WiFi connection or a local SIM card. You also want a refund on a service you weren’t even able to use.

Holafly is aware of these situations and offers a refund policy where they will check closely every particular case and decide if a partial or full refund can be provided. Specifically, they have 3 cases, like service withdrawal, persistent issues or if you got an eSIM for a device that you didn’t know is incompatible or locked.

DENT doesn’t currently offer a clear refund policy.

Refund ReasonHolaflyDENT
Connection IssueYesn/a
Incompatible/Locked DeviceYesn/a
Service WithdrawalYesn/a

Data Sharing

If you got data on your phone and you took your pc with you or you’re with friends, you most likely want to try to let then connect as well. Holafly currently does not include tethering. However, you’ll get unlimited data so you won’t have an issue. DENT offers data sharing only to eSIM-compatible phones. If you’re the only one with a high-end phone, then it won’t be too much use.

Voice Calls

There are times when you can get service faster by calling instead of texting or sending emails. Fortunately for you, Holafly has got you covered. If you’re traveling to Europe, you’ll get a total of 120 minutes to make and receive calls, along with an Austrian phone number +43. You’ll be able to easily contact your hotel to request special service or make a romantic reservation at a local restaurant or even call your airline to switch your tickets because you’re going to stay for time! Whichever it is, minutes are a great feature included in the Holafly eSIM for European countries.

DENT offers voice minutes for many countries around the world. However, you’ll have to purchase them separately from your data plan, which will spike your total expenses. You can get 50 minutes, 100 minutes or 200 minutes for around $5, $10 and $15 respectively.

Top Up

It’s vital for you to monitor your consumption if you’re on a limited data eSIM plan. In case you run out of Internet then you can top up your digital SIM or get a new one in most cases. Holafly offers top up through their app, however, with unlimited data included on most of their plans, you won’t need to top up your virtual SIM. You’ll have enough data to last your entire trip for up to 3 months.

With DENT you can purchase and add another package once the previous one has run out of data or has expired. If you don’t want to get another plan, then you can connect to the hotel WiFi or ask for a password wherever you go.

Holafly vs. DENT : Reddit Opinions

Finally, let’s get some real customer opinions. Knowing what others have experienced gives you more insight into this Holafly vs. DENT comparison.

Holafly

Zes_Q excellent experience with Holafly, even in rural areas!
Zes_Q excellent experience with Holafly, even in rural areas! Source: Reddit.

DENT

Customer review after their experience with DENT eSIM
Customer review after their experience with DENT eSIM. Source: Reddit

>Find out all about Holafly vs. SimsDirect<

Which eSIM is better?

We just gave you a lot of information for you to swallow. It can be difficult to choose between the cellular companies that offer digital services for travelers. After our careful evaluation, we have come to the conclusion that Holafly provides the best service for several reasons. With a user-friendly website and app, you can easily purchase and connect in just a few minutes. On top of that, there’s 24/7 customer service available, unlimited data connection and talk time minutes for some destinations. Even customer reviews show that they’re the best around! There’s no way you won’t have the time of your life with Holafly.

With all this information, you now know enough to make a final decision and choose the best eSIM for your travels thanks to this Holafly vs. DENT. You’ll remain connected and you’ll be able to let friends and family know that you’re okay, share your adventures and even get them some souvenirs.

travel sim card unlimited data
Don’t stress about connecting. Get your eSIM now with 5% off! Code: MYESIMNOW5

Frequently Asked Questions

Holafly vs. DENT: Which is better for Europe?

DENT and Holafly offer data and packages for when you travel to Europe. However, Holafly includes 120 minutes to make calls to other countries. Additionally, they have 24/7 customer service and an excellent app where you can monitor and manage your eSIM.

Can DENT be trusted?

They are a legitimate company. However, you should also check other users’ experiences with their digital SIM cards.

Is Holafly worth it?

With over 28 thousand reviews and a total score of 4.7 on Trustpilot, plus the additional services that they offer, as we mentioned before, check their customer reviews and you’ll see that they provide an excellent service.

What are the disadvantages of DENT

DENT only offers customer service through the contact form on their website, and it may take a long time to get a response or resolution to your inquiry.